Ulasan Hotel Twinkle

Nice view, and the place is neat the subway. However, the swim pool is not in the another building, and is not appropriate for the people who wanna “swim”.

Disappointing Experience at Twinkle Hotel, Hangzhou My stay at Twinkle Hotel in Hangzhou left me with mixed feelings. The hotel itself is beautiful, with spacious, clean, and comfortable rooms. However, several aspects of my experience were quite disappointing, enough that I regret my decision to stay there. Upon arrival, I found the front desk staff to be somewhat indifferent. While they efficiently checked me in, their lack of warmth and smiles made them appear disinterested in guests' experience. One of the primary reasons I chose this hotel was its advertised pool. However, upon arrival, I discovered that the hotel doesn't have a pool of its own. Instead, guests are directed to a nearby pool club, which, to its credit, was nice. However, the hotel misrepresents the pool service; they only provide a one-time ticket for the entire stay. If you wish to use the pool again on another day, you must pay an additional 128 RMB. This crucial information was not disclosed during booking, which I consider to be deceptive advertising. Another disappointment was regarding a promised free gift of digital version pictures, as stated in the booking. When I inquired about this at the front desk, they claimed to have no knowledge of such an offer. This inconsistency added to my frustration and left me questioning whether the fault lies with the booking app or the hotel itself.

Amzing hotel with breathtaking views. Stylish design and great bar also.

VERY COOL BATHTUB

Good location with alot of food and supermarket just right downstairs. The room and facilities is all very new and nice. Super love the comfy home feel and the staff here is all very helpful. Will defen come back here to stay again if I’m coming.

OK OK OK

Nice hotel and good view

the service is great! Very friendly and helpful staff, especially Nan and Jane. Dinner is delicious and caters for variety of Western cuisines. A definite recommendation!

Room are pretty nice ar night

It’s really comfortable and cozy. The receptionists Rian and Fang are really friendly and helpful.

its good timeto be here huangyin isperfect.girl front.desk

Nice!!!!

設施：房間很不錯 落地窗視野開闊，在23樓還有洗衣服去健身房這些設施，很方便 衞生：很乾凈 給人一種舒適的氛圍 環境：整體都算不錯的 服務：前台的大使璐璐，服務特別熱情周到，有問題及時解決 效率特別高，讓人覺得很安心 加了璐璐的微信，下次再過來就聯繫她了，點贊特別棒，讓老闆加薪！

因為要看李健演唱會，早早訂了這個房間，一個極其美妙的假日，天氣、歌聲、住宿，都是到位的。房間設計是我喜歡的時尚款，地鐵也超方便，六號線近在咫尺。驚喜的是，還有贈送五張旅拍照，感謝旅拍攝影師豐收的熱情服務，也感謝小李小錢。