LUCK HOTEL

Ulasan LUCK HOTEL

LUCK HOTEL

No. 2 Tangmiao Road, Xihu District, Hangzhou, Zhejiang, 310013, ChinaLihat Detail Hotel
LUCK HOTEL
LUCK HOTELLUCK HOTELLUCK HOTEL
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.6/5
Very Good
2223 ulasan
Ulasan terverifikasi
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(2223)
Positive reviews(2172)
Reviews with photos/video(218)
Friendly front desk staff(231)
Classy environment(188)
Delicious breakfast(146)
Excellent afternoon tea(76)
Convenient parking(67)
Close to metro(32)
Stayed multiple times(24)
Tasty restaurant(24)
Negative reviews(51)
Niaani
Superior Queen Room
Menginap di Des 2024
Solo travelers
25 ulasan
4.7/5
Amazing
Diposting pada 10 Mar 2025
Enjoyed my stay here. Clean and well designed room. Only disappointed that the rooms are smoking and can be smelling like cigarettes.
Tanggapan dari Properti: Dear guests: Hello! Thank you very much for choosing to stay at Hangzhou Lanka Hotel. We also appreciate your recognition of the cleanliness and exquisite design of our rooms, which is the standard our team has been working hard to maintain. We sincerely apologize for the smoking problem and smoke smell in the room. Your feedback is very important to us. We have begun to optimize management measures and carry out more in-depth odor removal in the rooms. We look forward to seeing you again. We believe that we will bring you a more perfect experience and will satisfy you! If you have any subsequent needs, please feel free to contact us and wish you a happy life!
Guest User
Superior Queen Room
Menginap di Mar 2024
Family
3 ulasan
2.5/5
Diposting pada 7 Apr 2024
The hotel is near to the metro station, and is very quite. But the entire outlook of hotel is nothing like the video shown, so don’t be fooled by the promotion video. For the hotel facilities, although it is told that the hotel has a gym room and laundry room, actually there is only 3 exercise machines( running trail, cycling) and 2 washing machines, both in the same room. The check in procedure is a bit slow and there is no views outside of the window, only a plant which is dying. The hotel is completely overrated, the sound proofing is so bad that I can hear upstairs flushing toilet and next door chatting, people shutting their doors.
Tanggapan dari Properti: Dear guest, hello! We are very sorry that we failed to give you a satisfactory stay. We attach great importance to your valuable suggestions and will feedback your opinions to various departments and make adjustments in time. We will correct our shortcomings and look forward to your next visit to provide you with more thoughtful services.
BSena
Superior Queen Room
Menginap di Feb 2024
Family
4 ulasan
5.0/5
Outstanding
Diposting pada 10 Mar 2024
The hotel was a lovely place. We quite liked the restaurant which was pleasing to the eye. Their afternoon tea could improve. Otherwise I think it was value for money. The room was spacious and the bed was comfortable.
Tanggapan dari Properti: Dear guests, hello! Thank you for your favor and love for our hotel! Your support and encouragement are our greatest motivation to move forward. Lanka Hotel continuously strives to create a warm and comfortable living environment for guests, and meets the needs of different guests with the highest cost performance. welcome next time!
Viktoria Radnaeva
Superior 2-bed Room
Menginap di Sep 2024
Solo travelers
79 ulasan
5.0/5
Outstanding
Diposting pada 6 Jan 2025
Clean nice hotel in the downtown of Hangzhou
Tanggapan dari Properti: 尊敬的賓客，您好！感謝您對我們酒店的青睞與喜愛！您的支持與鼓勵，是我們前進的最大動力。蘭卡酒店以不斷的為客人營造温馨舒適的居住環境而努力，以最高的性價比滿足不同賓客的需求。期待您的再次光臨！
Rebecca
Superior Queen Room
Menginap di Des 2023
Solo travelers
2 ulasan
5.0/5
Outstanding
Diposting pada 26 Jan 2024
I stayed here for a few nights and was very impressed! The rooms are gorgeous, clean and the staff are friendly.
Tanggapan dari Properti: Dear guests, hello! Thank you for your favor and love for our hotel! Your support and encouragement are our greatest motivation to move forward. Lanka Hotel continuously strives to create a warm and comfortable living environment for guests, and meets the needs of different guests with the highest cost performance. welcome next time!
VincentJames
Duplex Suite - 2-Bedroom
Menginap di Nov 2023
Family
14 ulasan
4.7/5
Amazing
Diposting pada 1 Jan 2024
The rooms are very massive which was a huge bonus for my family of four. It was also very nice that they came with afternoon tea breakfast . There was an ample amount of food at breakfast--we did not leave hungry. The location is convenient because the subway is a quick walk. We would definitely stay here again.
Tanggapan dari Properti: Dear guests, hello! Thank you for your favor and love for our hotel! Your support and encouragement are our greatest motivation to move forward. Lanka Hotel continuously strives to create a warm and comfortable living environment for guests, and meets the needs of different guests with the highest cost performance. welcome next time!
Guest User
Superior Queen Room
Menginap di Okt 2023
Travel with friends
13 ulasan
5.0/5
Outstanding
Diposting pada 26 Nov 2023
Friendly reception. Check in/out with no problems. Room had everything you usually need. Felt comfortable!
Tanggapan dari Properti: Dear Guest,Thank you for taking the time to share your experience at LanKa Boutique Hotel Hangzhou. We are delighted to hear that you had a pleasant stay with us and found our staff friendly, and your room comfortable with everything you needed.We value your feedback and appreciate your kind words. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards of service and facilities we provide.Thank you again for your review, and we hope to welcome you back to LanKa Boutique Hotel Hangzhou in the future.Best Regards,LanKa Boutique Hotel Hangzhou
B_inC
Superior Queen Room
Menginap di Okt 2023
Travel with friends
12 ulasan
4.7/5
Amazing
Diposting pada 19 Nov 2023
We had a lovely stay at the hotel. The location was what we needed for our purpose to our visit in Hangzhou. We didn’t have breakfast at the hotel but I’ve heard that it’s very Chinese and not so much Western food available.
Tanggapan dari Properti: Dear Guest,We are so pleased that you had a lovely stay at our hotel. We are delighted that our location met your needs during your visit to Hangzhou.We would also like to share that we do offer a breakfast menu, but understand that you may not have had the opportunity to experience it during your stay. We can assure you that our breakfast menu is a unique blend of traditional Chinese cuisine and Western options, providing a diverse range of choices to suit different tastes.Thank you for your positive feedback and we hope to have the opportunity to welcome you back in the future.Warm regards, Hotel Team
懒洋杨
Superior Queen Room
Menginap di Des 2023
Solo travelers
5 ulasan
5.0/5
Outstanding
Diposting pada 26 Mar 2024
nice hotel. they also provided self service laundry
Tanggapan dari Properti: 尊敬的賓客，您好！感謝您對我們酒店的青睞與喜愛！您的支持與鼓勵，是我們前進的最大動力。蘭卡酒店以不斷的為客人營造温馨舒適的居住環境而努力，以最高的性價比滿足不同賓客的需求。期待您的再次光臨！
Guest User
Superior 2-bed Room
Menginap di Sep 2022
Other
2 ulasan
5.0/5
Outstanding
Diposting pada 23 Okt 2022
jiudianhuanjinghenhao
Tanggapan dari Properti: Dear guest, hello! Thank you for your favor and love for our hotel! Your support and encouragement is the biggest driving force for us to move forward. Lanka Hotel strives continuously to create a warm and comfortable living environment for guests, and meets the needs of different guests with the highest cost performance. welcome next time!
Lok不思蜀～
Selected Queen Room
Menginap di Feb 2025
Other
17 ulasan
4.5/5
Great
Diposting pada 28 Mar 2025
Hangzhou Lanka Boutique Hotel is located very close to Exit D2 of Wensan Road on Metro Line 19, about a five to six minute walk away. There are many restaurants nearby, so you can really choose from a wide range of options; the room prices are also reasonable. As for the working attitude of the hotel staff, it is quite satisfactory. It would be better if they were more enthusiastic! The room is very big. I love the bathtub the most. It is very comfortable to soak in. However, the window curtains cannot be pulled. I asked the staff to help, but it was still the same when I left. I hope it can be improved.
Teks AsliTerjemahkan dengan Google
6/9
Tanggapan dari Properti: Dear guest: Hello! Thank you very much for choosing to stay at Hangzhou Lanka Boutique Hotel, and thank you for taking the time to share your detailed and sincere stay experience. Regarding the suggestions on staff enthusiasm, we will immediately carry out targeted training to encourage employees to serve every guest with a more positive and enthusiastic attitude, so that everyone can feel like spring breeze from the moment they step into the hotel. We express our sincerest apologies to you for the problem that the curtains in the room cannot be drawn. We have arranged for professionals to repair and replace them to ensure that such situations will not occur again. I hope that when you stay again in the future, you can enjoy every comfortable facility in the room, including the bathtub that you love, and relax your body and mind. We are always committed to creating a perfect accommodation environment for our guests, and your feedback is an important driving force for us to move forward. We look forward to serving you again and presenting you with a better and more considerate hotel experience.
Guest User
Deluxe Family Duplex
Menginap di Feb 2025
Other
13 ulasan
2.7/5
Diposting pada 26 Mar 2025
The room decoration is a bit old, the wall paint is peeling, and a tile in the bathroom is about to fall off. The sound insulation is very poor, and the noisy conversations next door seriously affected our rest. I wanted to sleep in late and get up. It was more than 6 o'clock in the morning, which was the time to go to bed. A ray of bright sunlight shone on my bed, making me sleepy. It turned out that the curtains were light-transmissive. In short, the experience of staying here was not very good.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Hello! Thank you very much for choosing to stay at Hangzhou Lanka Hotel, and we are also very grateful for your honest sharing of your stay experience. We sincerely apologize for the many bad feelings brought to you this time. We will arrange for the engineering department to deal with the peeling of the wall paint in the room and the loose tiles in the bathroom to ensure that the room environment is safe and tidy. In view of the poor sound insulation, due to the objective limitations of the hotel's building structure, we have been actively seeking solutions. Regarding the sound insulation problem, in order to minimize external interference, we will provide free soundproofing earplugs when you check in. We always regard guest satisfaction as the core goal of hotel operations and will continue to maintain and upgrade hotel facilities. We look forward to your visit again, and we will definitely present you with a brand new and comfortable stay environment, so that you can feel our full sincerity and care.
亓亓
Deluxe Family Duplex
Menginap di Feb 2025
Travel with friends
3 ulasan
4.2/5
Very Good
Diposting pada 23 Mar 2025
Traveling with friends, the room is big enough, with two bathrooms, one of which has a bathroom. Not far from the subway station, convenient for travel. Problem: The wifi looks full, but the signal is very poor, so you can only use your own data. The room is not soundproof, and the noise of the children in the next room is particularly loud when you are ready to go to bed at night
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的客人，非常感謝您選擇杭州蘭卡酒店並分享如此詳細的入住體驗，對於 WiFi 信號不佳以及房間隔音不理想的狀況，我們向您致以最誠摯的歉意。WiFi 滿格卻信號差的問題，我們已聯繫專業網絡技術團隊，會全面排查信號覆蓋及設備運行情況，計劃在本週內完成優化升級，確保網絡穩定流暢。隔音方面，我們會安排工程人員對房間隔音設施進行逐一檢查修繕，同時加強對住客的温馨提示，我們始終將客人的滿意度放在首位，會全力改進不足。期待您的再次光臨，屆時定讓您感受煥然一新的優質體驗，相信我們能為您呈上滿分的服務。​
Guest User
Deluxe Family Duplex
Menginap di Feb 2025
Travel with friends
3 ulasan
5.0/5
Outstanding
Diposting pada 9 Mar 2025
A very satisfying stay. I traveled with friends. The hotel is located in a small courtyard and parking is quite convenient. The room was clean and tidy, and the service was very good. Thank you for the gift for Women's Day, and for helping us delay the check-out time. It was great, thank you!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, hello! Thank you for your favor and love for our hotel! Your support and encouragement are the greatest motivation for us to move forward. Lanka Hotel strives to create a warm and comfortable living environment for guests and meet the needs of different guests with the highest cost-effectiveness. Looking forward to your visit again!
Guest User
Superior Queen Room
Menginap di Feb 2025
Solo travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 9 Mar 2025
The king-size bed room we stayed in was pretty good. The room was very clean and provided two bottles of free mineral water and tea bags. The bathroom was clean and provided shower gel and shampoo. Basic toiletries were also provided.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, hello! Thank you for your favor and love for our hotel! Your support and encouragement are the greatest motivation for us to move forward. Lanka Hotel strives to create a warm and comfortable living environment for guests and meet the needs of different guests with the highest cost-effectiveness. Looking forward to your visit again!