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Lokasi4.2
Fasilitas3.9
Layanan4.0
Kebersihan4.2
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Tamu
Deluxe Room Bebas Rokok
Menginap di Jun 2024
Pasangan
9 ulasan
3.0/5
Diposting pada 25 Jun 2024
Service from reception could have been better. But the door man who helps carry luggage is very helpful and welcoming. Staffs from the restaurant are very nice but they look very tired during peak season. The swimming pool closes at 7:30pm, which just doesn’t make any sense. And the swimming pool is dirty. The room is quiet but you can’t lock the window inside. Location is not very convenient if you don’t drive a car.
Terjemahkan
Nikita Samsonov
Kamar Standard Double atau Twin
Menginap di Okt 2023
Pasangan
2 ulasan
4.0/5
Luar Biasa
Diposting pada 4 Nov 2023
The hotel location is amazing but the service is the worst one I’ve ever experienced.
I’ll share my story with you:
They don’t serve tea during lunch and dinners but still have some sweets (baklava, waffles and so on). I can’t imagine eating sweets with water or beer. I’ve asked if I can still get a tea somehow, and the waiter that “there’s nothing I can do, we don’t have tea”, so then I’ve asked a waiter “since there’s no tea during the dinner time, can I take a piece of baklava to the pool bar (they serve tea 24/7, but don’t have sweets) to eat it with tea”, she responded “yes, you can”. I’ve grabbed a piece of baklava and went to the exit, where another waiter said “you can’t take food out of the area”. I explained the situation, said that another waiter approved it, but this waiter has just taken my baklava in front of 30-50 people. Disgusting.
I’m ok with the rules, every hotel can set their own, but why do two waiters say absolutely different things? It’s an abusive behaviour, I would say. He would either say “if it’s been confirmed by my colleague then ok, but we can’t confirm it next time” not to make me feel embarrassed, or go to the bar and deliver a cup of tea, and explain one more time that they can’t do it next time. It would be a good service, I think.
So, I went to the reception desk and asked to call a restaurant manager. They said he will come in 30 minutes. I said I’ll be at the bar. In 30 minutes, nobody came. I went back to the reception, where a person told me that the manager is already gone and asked to come back tomorrow. Nice.
So, next morning I came to the reception, where another receptionist told me that there is no restaurant manager today because he is off on Saturday and Sunday.
I told that been said I will be able to talk to the restaurant manager today. She responded “okay, but there’s nothing I can assist”.
Absolutely worst service experience ever.
Terjemahkan
Tiechuimeimei0921
Deluxe Room Bebas Rokok
Menginap di Mar 2023
Pasangan
6 ulasan
5.0/5
Fantastis
Diposting pada 16 Mei 2023
It's really amazing to stay there for couples of days. The staff are friendly and helpful. We arrived a little late, and it provided room meal service. T The amount of food is far from expectation. We had a big meal that night. The view of the hotel is quite nice, that we had breakfast with a pleasant mood, many kinds of food and drinks can choose from. Walking to the beach, enjoy the sunshine, and go paraliding is quite interesting. We spent a nice holiday here, and would recommond to all.
Terjemahkan
Tamu
Menginap di Apr 2022
Pasangan
4 ulasan
4.5/5
Sangat Baik
Diposting pada 23 Apr 2022
Amazing place, great views, good restaurant. Good quality sound at the 24h bar with interesting and polite bartenders.
Terjemahkan
Anna
Deluxe Room Bebas Rokok
Menginap di Mar 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 1 Apr 2024
С удовольствием приеду ещё ради этого прекрасного вида с балкона! В номере чисто, есть все необходимое (Гели, шампуни, кондиционер, холодильник). Завтраки разнообразные. Спасибо!
Wir waren für eine Nacht und einen Tag in diesem Hotel. Für uns hat es seinen Zweck erfüllt. Das Hotel ist sehr in die Jahre gekommen der Service ist gut es ist auf keinen Fall ein fünf Sterne Hotel. Wenn man zum Strand möchte, kann man morgens einmal hingefahren werden mit dem Service Und abends wieder zurück. Der Nachteil ist man muss alles was man isst und trinkt selber zahlen. Die Strandbar ist sehr alt die Stelle ist überhaupt nicht sauber also macht es keinen Spaß ins Wasser zu gehen. Zudem sind die Getränke und das Essen sehr teuer und eigentlich erwartet man von einem All Inclusive Hotel, dass man auch am Meer essen und trinken kann im Preis inbegriffen, was hier nicht der Fall istLuxus haben möchte mit einem schönen Strand Zugang. Dann ist dieses Hotel nicht die richtige Wahl für eine Nacht hat das Hotel für uns seinen Zweck erfüllt.