Ulasan Hangzhou Qianjiangwan New Century Grand Hotel
Hangzhou Qianjiangwan New Century Grand Hotel
Binpu Road and Fanghua Lane intersection, Binjiang District, Hangzhou, Zhejiang, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
9.5/10
Outstanding
2030 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location9.5
Amenities9.5
Service9.4
Cleanliness9.5
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All reviews(2030)
Positive reviews(1994)
Reviews with photos/video(347)
Friendly front desk staff(325)
Delicious breakfast(297)
Fantastic river view(148)
Many amenities(93)
Convenient for shopping(91)
Close to metro(78)
Has rooms for families(14)
Awesome gym(7)
Negative reviews(36)
Guest User
Queen Room With River View
Menginap di Okt 2024
Couples
24 ulasan
5.5/10
Diposting pada 15 Feb 2025
No staff assisted with luggage on check in and check out. Intermittent loud noise coming from the aircon vent. Staff was not very friendly. Got a strange vibe in the hotel. Would not recommend this hotel.
Tanggapan dari Properti: 首先,感謝您在百忙之中抽空給予我們反饋。對於您在入住杭州錢江灣開元名都酒店期間所經歷的不愉快,我們感到非常抱歉。您的意見對我們來説非常重要,針對您提出的問題,我們會進行反饋加以改正,並加強監督 ,我們深知,一次不理想的體驗可能會影響您對整個酒店的印象,但我們真誠地希望您能給我們一個改正錯誤的機會。我們非常期待您的再次光臨,以便用更好的服務彌補這次給您帶來的不便。同時,如果您有任何進一步的要求或建議,歡迎隨時與我們聯繫。再次為給您造成的不便表示誠摯的歉意,感謝您的理解和寬容!我們承諾將竭盡全力提高服務質量,確保每一位客人都能享受到舒適愉快的住宿體驗。祝您身體健康,萬事順心!
Guest User
New Century Twin Room
Menginap di Sep 2024
Business travelers
3 ulasan
10.0/10
Outstanding
Diposting pada 31 Okt 2024
Very good hotel, the stay experience is satisfactory, the front desk Jeff excellent service, Datang is very grand and tall, rich breakfast, beautiful river view, trustworthy.
Tanggapan dari Properti: Hello valued guests, thank you for choosing us. Every need of our guests is our sincere effort. We will work harder to achieve a five-star standard and look forward to serving you better on your next trip.
Guest User
New Century Twin Room
Menginap di Mar 2024
Couples
10 ulasan
10.0/10
Outstanding
Diposting pada 16 Apr 2024
A brand new hotel that locate next to a subway station and a shopping mall. The managers and the people in the front desk are very friendly and helpful.. The breakfast is very good and has a lot of variety to choose from.
Tanggapan dari Properti: Thank you for choosing our Qianjiangwan New Century Grand Hotel. It is a great honor to serve you. The hotel adheres to the spirit of "customer satisfaction as the center" and creates a "home away from home" for every customer. It is our greatest honor to receive your recognition, which also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly!
Guest User
2-bed Room With River View
Menginap di Agt 2024
Business travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 14 Okt 2024
Very satisfied with a stay, the front desk Jeff service is very good, see thebeautiful river view, delicious reakfast, come again next time
Tanggapan dari Properti: Dear guests: Hello! Thank you very much for your support and recognition of the hotel, everything we do is only to bring a different vacation experience to every guest, we are really very moved to see your satisfaction and affirmation, we will continue to work hard, always ready, welcome you back at any time.
Xian
Kaiyuan King Room
Menginap di Jul 2024
Business travelers
24 ulasan
10.0/10
Outstanding
Diposting pada 13 Agt 2024
good hotel and nice place
Tanggapan dari Properti: 感謝您的讚賞,我們會繼續以卓越的服務和舒適的住宿體驗為您的旅程添色,期待您的再次光臨。
Anonymous User
Queen Room With River View
Menginap di Mar 2025
Business travelers
3 ulasan
10.0/10
Outstanding
Diposting pada 20 Apr 2025
The front desk staff was very enthusiastic. The room was upgraded for free and they helped to delay check-out. The breakfast was good and rich. The hotel was clean, comfortable and tidy. The scenery was beautiful. I will come again next time.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. Because of you, we are happy! Thank you for your continued support and care for us!
Guest User
Family-friendly Suite
Menginap di Mar 2025
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 18 Apr 2025
I went to Hangzhou with my friends and children. It was more interesting to live together in a four-person room. I booked a panda-themed room and a yellow duck-themed room. The yellow duck-themed bathroom was very large, and everything else was almost the same. The double bed with the theme bed was a little small, but it was okay. There was basically no problem with one big and one small. The hotel's hygiene and service were very good. I would choose it next time.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客: 您好! 您的滿意是我們最大的動力, 您的鼓勵是我們能量的源泉, 您的青睞是我們前進的朝氣, 千言萬語匯成一句話, 感謝您對酒店的支持。
Xiaoyiyidebaba
Queen Room With River View
Menginap di Mar 2025
Business travelers
77 ulasan
10.0/10
Outstanding
Diposting pada 15 Apr 2025
The hotel has just opened not long ago. The lady at the front desk not only helped to upgrade the room, but also provided very warm service. The river view room has a beautiful view, there are many types of breakfast, the environment is elegant and comfortable, it is very suitable for frequent business trips, the facilities and equipment are complete, I will stay here again next time
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to seeing you again and we will serve you wholeheartedly!
Guest User
Kaiyuan King Room
Menginap di Mar 2025
Business travelers
5 ulasan
10.0/10
Outstanding
Diposting pada 14 Apr 2025
The hotel environment is good. As soon as you enter the lobby, you will be warmly welcomed by the waiter. The smile is very bright, which makes you feel happy. The lady at the front desk also gave you a welcome fruit. There is a shopping mall next to it, which is very convenient for eating. I tried the Hangzhou cuisine Xin Bailu, which was not bad. The evening breeze by the river is very comfortable. Next time I come to Hangzhou, I will choose their hotel again.
Better than expected! The room design is reasonable. The room and supplies are very new. Some small details are also very clean. There are many breakfast options. The room can see the Qiantang River. The blue carpet and blue walls are really pleasing to the eye after opening the curtains. I will come again next time
The service of New Century Grand Hotel Qianjiang Bay Hangzhou is really beyond imagination! 💯
I felt the considerate service before I checked in. The housekeeper added WeChat in advance to inform us of the precautions in detail and took the initiative to ask about our needs. After learning that the child was coming to celebrate his birthday, not only did he upgrade the room type by surprise, but he also carefully decorated the birthday theme room. The balloons and petals made the children scream with joy as soon as they entered the door! 🎂🎈
When checking in at the front desk, the staff even prepared a cute little bear doll for the child. Such details are so touching! During the stay, whether I asked about the surrounding tour routes or needed children's products, I always replied to the message in seconds, which really achieved "response to every request".
The location of the hotel is also very convenient, and the view of the river view room is superb!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客: 您好! 非常感謝您對酒店的支持和各方面的認可, 我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Charlie77777
New Century Twin Room
Menginap di Mar 2025
Family
5 ulasan
10.0/10
Outstanding
Diposting pada 8 Apr 2025
It was a wonderful travel experience. In my spare time, I enjoyed the beautiful scenery and delicious food. The hotel is conveniently located. I hope I can continue to book next time. It is so pleasant to be on the bank of Qiantang River and take in the surrounding scenery.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客:您好!您的好評是我們最大的動力,火車東站6號線直達酒店C口出口步行500米,酒店大堂位於1樓,自駕大約40分鐘酒店免費停車場位於負1負2負3,我們會在未來不斷完善和提升服務水平,讓生活更加便捷和有品質。
Guest User
Queen Room With River View
Menginap di Mar 2025
Family
5 ulasan
10.0/10
Outstanding
Diposting pada 7 Apr 2025
Absolutely good reviews. Not only was the suite upgraded, but the hotel also gave breakfast to my parents who came to Hangzhou for a visit. The service was thoughtful and I will choose this hotel again next time.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, hello! We are where we are today because of your support. Thank you for every evaluation. New Century Grand Hotel Qianjiangwan Hangzhou sincerely looks forward to your visit again!
Guest User
New Century Twin Room
Menginap di Mar 2025
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 6 Apr 2025
I came to Hangzhou for leisure travel during the short holiday. I wanted to find a hotel close to Zhijiang Cultural Center, so I found Kaiyuan Mingdu. The price-performance ratio is absolutely high. The price is about 500 yuan, and the five-star standard is enjoyed. The room is upgraded to a deluxe twin room, and a super rich breakfast is free. Shopping and traveling are very convenient. Kaiyuan Square is next to the hotel. You can have a delicious meal at the music restaurant, then go shopping in the mall and supermarket, and go back to the hotel next door to rest. The next day, I took the subway line 6 next to the hotel, and it was one stop to Zhijiang Cultural Center. I didn't need to get out of the subway and walked directly to Zhejiang Provincial Museum. It was so convenient!
The hotel is very new, next to the shopping mall, you can eat Haidilao, the hotel can see the Qiantang River, the view is very open, the environment is good, it is very convenient to take a taxi to the scenic spot
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! Sincerely look forward to your visit again!