Ulasan Kaiyuan Yiju Hotel (Yuhang Branch, Hangzhou)

Tanggapan dari Properti: ❤The service is super considerate❤. Thank you very much for your recognition and praise of our hotel! Our hotel has always been committed to providing the best service to every guest. The staff you mentioned are kind and helpful, which is also what we have always paid attention to and cultivated. We are also very happy and honored to have a pleasant accommodation experience for you! Looking forward to your next visit! 😘😘😘

Tanggapan dari Properti: Dear valued guest, Thank you for choosing to stay at Kaiyuan Yiju Hotel. Kaiyuan Yiju Hotel is a minimalist new Chinese style design that advocates a humanized service concept, aiming to meet the constantly improving needs of customers. The hotel's humanized facilities and equipment make customers feel comfortable and warm. Thank you again for your support and companionship. Looking forward to meeting you next time! We will have even better surprises to welcome you!

Tanggapan dari Properti: ❤The warm lighting and great atmosphere❤Thank you very much for your high evaluation of Kaiyuan Hotel! We are very honored to hear that you had a great time in our hotel 😀. The warm atmosphere created by the warm lighting and exquisite ornaments in the lobby that you mentioned is one of the features that our hotel has been working hard to create. We are also very happy that Xiao Meng's thoughtful service at the front desk has been recognized by you. We will continue to keep the room clean and tidy, provide you with soft and comfortable bedding, and let you have a good sleeping experience💤. The hotel's breakfast buffet has a rich variety of options to meet the taste needs of different guests. We will continue to work hard to improve the quality🥳. The gym is fully equipped with equipment to help you maintain your daily exercise, which is also an important service we provide to our guests💪. In addition, the hotel's superior geographical location provides convenience for your travel and leisure. We will continue to work hard to make every stay of yours more satisfactory🤗. Looking forward to seeing you again!

Tanggapan dari Properti: [General Manager’s reply] 😔Dear guest, we are very sorry for the unpleasant stay experience you have experienced! Regarding the issue you mentioned about the average breakfast quality, we will immediately communicate with the catering department and strive to improve the quality and variety of breakfast to meet your needs🥪. Regarding the situation that the room was not cleaned in time after you arrived at the hotel, you booked a deluxe twin room. There was a room when you checked in. You emphasized that you needed a high floor. After I explained to you that I had to ask the room supervisor whether there was a clean executive room, you complained to Ctrip. In order to give you a better check-in experience, we upgraded you to executive level for free. The query records show that it took less than five minutes for the front desk to communicate with the room manager when you checked in. You checked in at 14:02. As your valuable time was wasted, the front desk manager gave you a small gift and apologized to you to express his apology. When you checked out, you said you were satisfied. We will take your feedback seriously and work hard to improve. We hope to give you a satisfactory answer and look forward to seeing you again! 💖

Tanggapan dari Properti: ❤The room is warm and the bedding is comfortable❤Dear guests, thank you very much for your high evaluation of Kaiyuan Hotel! Your satisfaction is our greatest motivation😀. We have always been committed to providing every guest with high-quality service and a comfortable accommodation experience. We are very pleased to see that you have recognized the room layout, bedding, bathroom, buffet breakfast, staff service and hotel location. We will continue to work hard to maintain high-quality services and facilities so that every guest can feel the warmth of home. Looking forward to seeing you again! 💖

Tanggapan dari Properti: ❤The room is clean and the bedding is comfortable❤Dear guest, thank you very much for your high evaluation of our hotel! We are honored to hear your satisfactory feedback on the front desk service, room facilities, breakfast and gym. The recommendations for surrounding attractions you mentioned are also value-added services we hope to provide to guests, so that you can better understand the local customs and culture during your stay🎈. We will continue to work hard to maintain high-quality services and facilities to provide every guest with a more comfortable and pleasant stay experience💖. Looking forward to seeing you again!

Tanggapan dari Properti: [총지배인 회신] 안녕하세요, 저희 호텔에 대한 귀중한 의견에 대단히 감사합니다.당신이 언급한 방에 220볼트 전원 콘센트가 없는 문제에 대해 우리는 매우 죄송합니다.우리는 즉시 엔지니어링 팀을 배치하여 검사하고 적절한 전원 콘센트를 추가하여 모든 손님이 각종 전기 제품을 편리하게 사용할 수 있도록 할 것이다.침대 옆의 상품 판매기가 당신에게 가져다 준 불편함에 대해 우리는 그 위치와 용도를 재평가하여 당신에게 더욱 좋은 입주 체험을 가져다 주려고 노력할 것입니다.방 안에 모기가 있는 문제에 관하여 우리는 위생 관리와 정기적인 살처분 작업을 강화하여 방 환경의 청결과 위생을 확보할 것이다.🙏🙏🙏당신의 피드백에 다시 한 번 감사드립니다. 우리 팀은 열심히 개선하여 미래에 당신에게 더욱 양질의 서비스를 제공할 수 있기를 기대합니다.

Tanggapan dari Properti: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Because it is a holiday during your stay, the room is not very spacious, which has caused you trouble. I am really sorry for the trouble. If you have any questions during your stay, you can call the front desk to solve the problem for you. If you come here next time, I hope to book this hotel again. Give us a chance to apologize. Looking forward to visiting again! I wish you a happy life and all the best! ! !

Tanggapan dari Properti: ❤酒店位置很便利❤尊敬的客人，非常感謝您對我們酒店的高度評價！得知您對酒店的位置、交通、房間設施以及服務都感到滿意，我們感到無比榮幸😀。我們一直致力於為每一位客人提供優質的住宿體驗，酒店位置的便利性是我們的一大優勢，能夠讓您的出行更加輕鬆便捷🚗。房間的乾淨整潔、設施的齊全以及舒適的床墊和快速的熱水供應，都是我們努力的成果💪。再次感謝您的支持與肯定，我們期待着您的下次光臨！🤗

Tanggapan dari Properti: 【❤入會免費升級房型🏠】尊敬的客人感謝您選擇入住我們酒店並分享如此細緻的體驗反饋！很高興您對前台接待、客房設施、香氛用品及保潔服務感到滿意，特別是何小姐、肖經理和保潔阿姨的細緻服務能得到您的認可，是我們莫大的榮幸。我們將繼續保持高品質服務標準，致力為每位賓客創造難忘的入住體驗。期待您的再次光臨，祝您生活愉快！

Tanggapan dari Properti: ❤房間智能設施棒❤尊敬的客人，非常感謝您對我們酒店的高度評價和認可！您的滿意是我們最大的動力💪。我們一直致力於為每一位客人提供優質的服務和舒適的入住體驗。前台肖經理的微笑服務能讓您感受到温暖，我們感到很欣慰😊；房間內全新且齊全的物品，以及智能化的設計，希望能為您帶來便捷和舒適；早上7點開始的早餐，能滿足您早起的需求，讓您開啟美好的一天🥰；4樓的洗衣房和烘乾機，為您的出行提供便利；機器人送外賣服務，既保證了安全又增添了趣味；樓下的免費停車場，也讓您的出行更加無憂🚗。我們會繼續努力，保持高品質的服務，期待您的再次光臨！🤗

Tanggapan dari Properti: ❤酒店房間寬敞明亮❤親愛的客人，非常感謝您對我們酒店的高度評價！聽到您説酒店房間很大、交通便利、早餐豐富多樣味道好，尤其是小餛飩得到您的喜愛，房間細節到位且乾淨，還有免費停車服務，前台小白服務貼心，肖總經理辦理業務迅速，我們感到無比榮幸😀。您的滿意是我們最大的動力，我們會繼續努力，保持高品質的服務，期待您的再次光臨，也歡迎您推薦更多的朋友來體驗🥰！

Tanggapan dari Properti: ❤酒店有免費停車場❤親愛的客人，非常感謝您對我們酒店的高度評價！得知您在我們這裏度過了愉快的時光，我們感到無比欣慰😀。前台小白和肖總經理能得到您的認可，我們也為他們感到驕傲！我們的自助早餐能讓您滿意，真是太好了🥰！我們會繼續努力，保持優質的服務和良好的設施，讓每一位客人都能感受到家的温暖。期待您的再次光臨！💖

Tanggapan dari Properti: ❤酒店環境優雅大氣❤，非常感謝您對我們酒店的高度評價！您的滿意是我們最大的動力😀。我們一直致力於為每一位客人提供優質的服務和舒適的入住體驗，很高興我們的努力得到了您的認可🥰。前台的熱情周到、快速高效的入住辦理，以及為小朋友準備的小禮物，都是我們希望能給客人帶來温暖和關懷的體現🎁。房間的寬敞明亮、床品的柔軟親膚，還有人性化的衞浴乾濕分離設計，都是我們為了讓客人能夠在這裏得到充分的放鬆和休息而精心打造的🛏。我們也很自豪酒店擁有優越的地理位置，周邊豐富的商圈和美食能為您的出行增添更多樂趣🍔。期待您的下次光臨，我們會一如既往地為您提供更優質的服務！💖