HangZhou Linan TuanKou ZhongAn HuiZun Hot-spring Resort

Great place to relax and enjoy hot springs and pools. The resort villas are decent size and clean. There is a selection of pools and hot springs to choose from. It is a large hilly resort so moving about requires using melex shuttle cars. It’s a shame it’s difficult to communicate with the local drivers… on multiple occasions we were not picked up or dropped off at the right stations. There is however an amazing group of interns from Indonesia who deliver excellent quality western standard service. It would be a great idea to place those interns across the resort to improve customer service experience and set a better example and customer focus to the local staff members who unfortunately sometimes lack customer service skills. Currently the international interns are mostly in the restaurants and spa, but they are most needed at the reception, hot springs, pool areas, shuttle service stations.

這是第二次來湍口鎮，上次住了山下的氡温泉春天的時候就感覺住對面山上看風景一定很好，這次來了不出所料風景真的很完美。泡温泉有專車接送，開車的保安大叔熱情有禮貌，温泉也是可以邊泡邊欣賞風景。到處走了走，河道里的大黃鴨非常可愛雖然是大夏天，但微風吹來非常舒服，又是體驗感滿滿的一次出行。

服務非常好，全程都有接送，自駕也非常方便，度假區內建議乘坐擺渡車更舒服，打掃乾淨衞生，建議錯峯出行，非常適合親子，情侶，家人度假休閑。餐廳戴眼鏡的瘦瘦的小哥服務超讚好評，沿路上也都有非常不錯的風景，時間充裕的情況下，可以在沿路村子裏麪走走看看，很安靜