I booked two rooms with 3 beds in each. When we arrived, we were told that we were given two rooms with one bed each and that a cot would be fit into the very small space, and that if we didn’t like it we could go elsewhere. The check in person also told us we had to separate into rooms based on gender, and snapped at me to get me to come to the front later on. The rooms were filthy, there was pee in the toilet in one room when we arrived and visible excretions on the wall above the bed. It’s also to be noted that the surrounding area is extremely loud overnight and loud club music shakes the rooms until 8am. The other staff members during our stay were more helpful, but I felt really disrespected at check in. The rooms were also not cheap, so I would’ve expected to at least get what was reserved.
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