"Awesome location, nice view"

"Kamarnya bagus tapi pelayanan dari pemilik sangat buruk."

"Pengalaman menginap yang menyenangkan di Heritage Hotel. Lokasi yang sempurna. Kamarnya besar dan luas. Tempat tidurnya besar dan nyaman. Sarapannya juga sangat enak. Staf di resepsi sangat baik dan ramah. Kamar yang ditugaskan berada di lantai 4, di mana kami dapat mendengar suara langkah kaki dari kamar di atas kami pada jam 6 pagi. Minta kamar di lantai paling atas, lantai 6, jika Anda mudah terbangun seperti kami. Restorannya sangat bagus. Kami pergi ke sana untuk makan malam dua kali selama 3 malam kami menginap di Heritage Hotel. Supnya benar-benar enak. Kami memesan salmon panggang arang dengan risotto labu, enak banget?"

"I’d like to start with the positives of this one night stay. The location is very good, it is close to the main square and the ferry. The two bedroom one bath apartment on the second floor is so charming and clean. The home like decor is so inviting. There is a nice entry with a small kitchenette setup (never located any coffee) and the small, but adequate private bathroom. The front room was a combined dining area and bedroom that has a balcony overlooking the town with a view of the mountains. Be warned there are no curtains on the windows in this room (so it gets bright early) and it is difficult to open the windows in this room due to all the decor pieces sitting in the window frames. Be careful not to knock anything over! The back bedroom has a window that has the rushing water from the stream just outside it. It would likely be a very peaceful and relaxing sound to fall asleep to. (When the guests at the hotel that must share a wall with this hotel aren’t throwing an exceptionally loud and raucous party until 4:00 in the morning.) The king bed in this room was comfortable with crisp, clean linens and pillows. So the rest of the story. The check in was not a great experience. There was a note on the locked door to ring the bell or call a number. Apparently the bell was not working and we had difficulty placing the call. I walked back to the hotel we stayed the previous night and they were kind enough to help me try to call. My husband stayed behind and tried the bell several more times with no luck. Finally a gentleman stumbled upon my husband in the entryway and asked if he needed help. He then located the check in hostess who checked my husband in as I walked back from the other hotel with our luggage in tow. He said she was genuinely very kind and apologized profusely for the inconvenience. We paid the hotel charges with credit card, but the small nightly city tourist fee was payable only in cash. The stairs are very steep and the treads are very shallow. This made carrying our luggage up and down difficult, especially if you have big feet, but we managed. I could see this being an issue for older guests, larger guests and small children. First impression of our accommodations was that it was adorable and we were looking forward to a nice evening. Unfortunately, we had a terrible stay because the hotel that shares a wall, I believe it is called Seewirt Zauner, hosted an obnoxious party until past 4:00 in the morning. We were unable to keep our windows open for the much needed air flow due to the noise. Although closing the windows only mitigated the noise slightly. The music was extremely loud and the guests were jumping and chanting and ALL of this could be heard through the walls. My husband went outside to see if he could locate the source, all he had to do was follow the sound around the corner, to see if he could ask someone to please ask them to quiet down so we could get SOME sleep. He was met by the hotel clerk and the act"

"We rented this apartment specifically for the sea view and being able to use the balcony overlooking the sea. The balcony was closed off and all the windows have big stickers over them .The whole apartment is enclosed with scaffolding and blue net,with walkways outside all of the windows being used by workmen from 8am in the morning .The parking space provided for the apartment was being used by the builders and the whole place is nothing but a building site.We wrote a genuine review and they did not include the written review only that we gave them one Star."

"Kami tidak memiliki masalah dengan properti itu sendiri. Ini adalah rumah bersejarah di Hallstatt yang indah. Kami sudah tahu tentang tangga dan perlu membawa barang bawaan melewati tangga tersebut. Yang mengejutkan kami adalah tingkat pelayanan yang sangat rendah untuk properti seindah itu. Rupanya manajer sedang cuti dan meninggalkan dua gadis yang tidak berpengalaman untuk mengurusnya. Dapat dimengerti bahwa Hallstatt membatasi lalu lintas kendaraan dan mobil kami hanya dapat berhenti di tempat yang ditentukan sekitar 15 menit dari properti. Sopir kami telah menelepon sebelumnya untuk memberi tahu pihak properti bahwa kami akan tiba dan bertanya apakah layanan antar-jemput dapat diatur. Jawabannya adalah satu-satunya pilihan adalah berjalan kaki. Bayangkan menyeret barang bawaan melewati salju. Setibanya di properti, kami memberi tahu gadis yang menerima kami untuk mengatur taksi saat check-out untuk membawa kami ke titik penurunan untuk bertemu sopir kami keesokan harinya. Dia berjanji akan melakukannya. Setengah perjalanan sebelum waktu yang ditentukan, dia memberi tahu kami bahwa tidak ada taksi yang tersedia dan satu-satunya pilihan adalah berjalan kaki. Anda dapat membayangkan frustrasi kami dengan tingkat pelayanan ini. Properti yang indah dirusak oleh pelayanan yang sangat buruk."