Ulasan Tensui Saryo

A fine traditional Japanese inn. Meals are served at set times, you have to sign up. There is no room service. You go to 7-11 or Lawson's for all the stuff you want to eat/drink in the room. If you are tattooed, you can't use the communal onsen, so you have to book the private one which has a small tub for 2 people, or use the nice one-person ceramic tub in your room. The food was very good. Nice courses, well prepared and presented. There's a Lawson's within walking distance. Lots of foreigners in the small town. There's very little in the way of toiletries in the room. The onsen is well equipped, and the tiny foldable combs are really nice. Front desk speaks English, and the lobby has an interesting bar where you can soak your feet.

Great inclusion. The food service place isn’t too flashy making the entire dinning experience a bit lacking. You can book up to 3 private bath session. I used the public bath early in the morning which is great too, had the entire place to myself.

We booked the twin room with tatami area and a private onsen. It was over the top to say the least but we wanted to treat ourselves, and boy did it ever meet, if not exceed our expectations. In a western-style hotel it would definitely be considered a suite. It was quite expensive (1 night was more than 4 nights in our hotel in Kyoto) but for the 1 night it was worth it for sure. The dinner was a Kaiseki style and was delicious. The breakfast was Japanese style, which for us was not an issue, but if you're not a fan of savoury breakfasts, involving fish in many forms it's something to be aware of. We were in the Annex which was quite far from the main area and we were down some stairs so if you have mobility issues try to avoid that area but it's hard to find a fault. Lastly, the location in Gora is fantastic, very close to the station, and if I were to return to Hakone I would 100% stay in Gora again, definitely the best connected spot not too close to proper civilisations.

Really love the big room we had and having our own onsen in the bathroom but the shower was not hot sadly 😔 Love that so many yukada are available to use freely 🥰 and the closet is pretty wide too 😁 Would be good to have more table space 😔

Great place to stay. Just 2 min walk from the station. Staff very accommodating, especially for English speaking guests. Restaurant food was really good. Small portions but surprisingly filling! Loved our waited. Would recommend as a nice getaway for couples!

An amazing mountain town retreat, worth staying to relax after a few intense days in Tokyo. A lovely hotel, the team are super friendly and willing to help (one particular young lady who was there during our entire stay in bordeaux red work attire, working mainly in and around the lobby). She ensured everything we asked for was catered for, be it drinks in the evening in the bar (with footbath), to guiding us to our table or booking the private onsen. Really appreciated her service and assisted us with check out today 14 Oct. Next to great views, the beds are very very comfortable and the food is good interesting and daily changing. To get the true experience wear the Yukata the hotel provides in all public areas for breakfast, dinner and the use of spa facilities. The hotel provides a great place to explore the region, with cable car and ropeway over the mountain to lake Ashi but also walking opportunities.

酒店非常舒適。

Amazing stay, myself and girlfriend absolutely loved it. We paid £250+ for one night stay which was quite expensive in comparison to how much we paid for other hotels in Japan this trip. But it was super worth it. The hotel room had a hot stone bath on the balcony which we only used once but so worth it after a long few tiring days. Our balcony overlooked a Mountain View which was beautiful. Our room had a superb Japanese feel with all the flooring and bedding/chairs being on the floor. Our room was absolutely massive whereas all other hotels in Japan we stayed in, they were quite small. Very close to Gora station which could lead you to Odawara in an hour or towards mountains/Fuji in 30 mins. We loved the foot spa bar which we enjoyed two drinks at. The hotel supplied us with free wine & cakes & soft drinks for when we checked in.

台風の影響で他の旅行がキャンセルになってしまったので、直前にこちらの旅館を予約しました。 予約後に賛否両論の口コミを読み若干不安になりましたが、お料理も美味しく、量も丁度良く、お部屋に付いてた露天風呂も常に適温でお肌ツルツルになります。 偶然ですが大文字焼きと縁日に花火も楽しめて、結果とても満足な旅行となりました！！ 目の前に強羅一オシャレと言われるカフェがあるので、次は朝食はナシでも良いかもねーと、主人(普段朝食は食べない)と話してました。 お値段は安くはないけれど、また伺いたいです！

日本之行最糟心的一天。體驗極差，酒店設施陳舊。價格高，品質低，酒店態度非常不友好。家庭出遊一定慎用。不過攜程的投訴處理結果很滿意。值得信賴。

離れでの宿泊だったのですが、真上にも客室があったようでドアを閉める音や足音がかなり響き何度か目を覚ます位でした。 離れで静かだと思っていたので、残念でした。

食物很美味，早餐晚餐都很美味，非一般的日本料理。廚師用心製作，推介大家前往此溫泉旅館，而且一定要吃他們的早晚餐

Great room received! There is a blooming Sakura tree right outside window! View of outdoor bath is superb!

不錯推薦餐好吃