Axon bukit bintang at pavilion Klcc with kl tower view by KIMIRO

Axon bukit bintang at pavilion Klcc with kl tower view by KIMIRO Reviews

Axon bukit bintang at pavilion Klcc with kl tower view by KIMIRO

Lorong Walter Grenier, Kuala Lumpur, 55100, MalaysiaView Hotel Details
Axon bukit bintang at pavilion Klcc with kl tower view by KIMIRO
Axon bukit bintang at pavilion Klcc with kl tower view by KIMIROAxon bukit bintang at pavilion Klcc with kl tower view by KIMIROAxon bukit bintang at pavilion Klcc with kl tower view by KIMIRO
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Axon bukit bintang at pavilion Klcc with kl tower view by KIMIRO Guest Reviews

4.2/5
Very Good
381 review
Verified reviews
Location4.5
Amenities4.0
Service4.0
Cleanliness4.2
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All reviews(381)
Positive reviews(358)
Reviews with photos/video(130)
Convenient for shopping(42)
Easy to get around(26)
Great swimming pool(23)
Located downtown(20)
Elevator was OK(19)
Has an infinity pool(9)
Loved the night views(9)
Luggage delivery service(5)
Negative reviews(23)
Jia Xin
Elegant City View King Room
Stayed in Mar 2025
Couples
4 review
4.5/5
Great
Posted on Apr 13, 2025
It’s located at the center of Kuala Lumpur. Walking distance to Pavilion KL and TRX. It‘s apartment, not hotel. You need to enter one door to meet ur own room, so you may hear some open door sound. Shoes, hairdryer, teeth brush and toothpaste are provided. You can enjoy the view at level 37 and there is swimming pool. However, it‘s quite crowded inside the pool. We found some moldy sheets. You can bring ur own sheets if you mind it. Small tip here: checkout earlier to avoid long waiting time for lift🤣 Overall I quite satisfied. Will visit again in future.
Response from Property: Thank you very much for your detailed feedback! We're glad to hear that you enjoyed the central location and the beautiful view from level 37. We sincerely apologize for the inconvenience regarding the bed sheets and pool crowd. Your comments are valuable, and we will definitely follow up with our housekeeping and facility teams for improvements. As you mentioned, peak hours may cause longer waiting times for the lift, and your tip for an earlier checkout is helpful for future guests too. We appreciate your understanding and look forward to welcoming you back for an even better stay!
TravelwithNicRin
Elegant City View King Room
Stayed in Feb 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 17, 2025
Im very satisfied stay at Axon Residence. The place is very nice with a beautifull view from my room. Mr Rakib as duty officer is very kind and helpfull. This place is very strategic and near with some of famous Shopping Mall such as Sungai Wan, TRX Exchange and Pavilion. I am very recommended to stay in this building.
Response from Property: Thank you for your kind feedback! We’re delighted you enjoyed the room view and appreciated our staff’s service, especially Mr. Rakib. We’re also pleased the location met your needs. Looking forward to your next stay with us!
Aleng
Deluxe City View Suite 2 Bedroom
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 5, 2025
I love the hotel’s location , only around 360m to bukit bintang 😍 Hotel itself was very clean and fantastic view gaiss 😍😍😍 At check-in , a staff member named RAKIB provided us with exceptionally kind assistance until we settle for check out 🫶🏻✨
Response from Property: Thank you so much for your wonderful reviews and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at Axon by Kimiro, appreciated our central location, and found the room views to be spectacular.A special thanks for acknowledging Mr. Rakib's efforts to make your stay more comfortable. Our staff always strives to deliver an exceptional experience to our guests, and it's delightful to know that their hard work is recognized and appreciated.We look forward to welcoming you back to our hotel in the near future and providing you with another fantastic experience!
Nutella Jam
Deluxe City View Suite 2 Bedroom
Stayed in Nov 2024
Family
1 review
4.2/5
Very Good
Posted on Feb 7, 2025
So far is clean and location near Bukit Bintang is best, but the traffic have bit jam, and residence floor not too clean oily.
Response from Property: Thank you for choosing to stay in our Deluxe City View Suite (2 Bedrooms) and sharing your valuable comments! We are glad that you are satisfied with the environment and convenient location of the hotel. The geographical advantage of being close to Bukit Bintang is indeed one of our major features, providing many conveniences for your travel. Regarding the traffic conditions you mentioned, Bukit Bintang, as a bustling area, is indeed a concentrated embodiment of the vitality of the city, and the occasional rush hour traffic also adds a unique urban rhythm to this area. We suggest that you try the nearby public transportation facilities or explore the surroundings on foot to better experience the charm of this city. Thank you again for your support and sharing, we look forward to the opportunity to provide you with more unforgettable stay experiences! I wish you a happy life and a pleasant journey!
Alvin_83
Elegant City View Suite (2 Bedrooms)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Our recent stay at Ress the Axon Residence Hotel was fantastic! The location is absolutely prime, making it easy to explore the city. The apartment itself was spotless, well-lit, and the AC kept us comfortably cool throughout our stay. While traffic in the area can be a minor inconvenience, it's expected given the central location. We found that planning our transportation in advance and potentially using alternative ride-sharing services helped mitigate this issue. The standout feature of our stay was the exceptional service provided by our leasing agent, Rakib from Kimiro. He was incredibly responsive and consistently went above and beyond to ensure we had a smooth and enjoyable experience. His timely assistance was invaluable. Overall: We highly recommend Ress the Axon Residence Hotel for its convenient location, comfortable accommodations, and the outstanding service provided by the Kimiro team, particularly Rakib. A truly memorable stay!
Response from Property: Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our prime location, spotless and well-lit apartment, and the exceptional service from Rakib. Your kind words motivate us to keep delivering the best experience to our guests. We are also pleased that our transportation planning tips were helpful. It was our pleasure to host you, and we look forward to welcoming you back to Ress the Axon Residence Hotel in the future. Wishing you all the best!
Guest User
Elegant City View King Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Dekat dgn pavi and walking distance pergi kunafa crisp, damascus, pavi dan farenheitt 5 minit je. Staff raqib baik, bilik bersih. Sky pool view klcc and pavi.
Response from Property: Thank you for your high evaluation of our hotel! We are glad to know that you are satisfied with the location, facilities, services and clean rooms of our hotel. Our sky pool and the view of KLCC and Pavilion are indeed the favorites of our guests, and we are very happy that these have added wonderful memories to your stay. Your recognition will motivate us to continue to provide high-level services. We look forward to your visit again and wish you a pleasant journey and a wonderful life!
Aunishuhadaa
Elegant City View King Room
Stayed in Oct 2024
Travel with friends
2 review
3.7/5
Posted on Dec 2, 2024
booked for my friends, sebab saya stay hotel sebelah axon ni. bilik ok cantik, view cantik. cuma takperasan iron takda sekali. process check in mcm biasa kena ctc host dulu for details, takberapa faham cakap dengan staff dia sebab bukan orang malaysia rasanya. but approved semuanya, kurang dekat iron je yang takda and also tak provide parking so kena park bangunan sebelah. yang lain ok nice!! >> gambar view dari bilik
Response from Property: Hi, thank you for sharing your feedback! We're happy to hear that you found the room and the view beautiful. We apologize for the inconvenience regarding the missing iron and parking arrangement. We'll work on improving our communication and ensuring these details are more convenient in the future. Your comments are valuable for us, and we appreciate your understanding. We hope to host you again soon for a better experience!
Guest User
Elegant City View King Room
Stayed in Oct 2024
Solo travelers
2 review
3.5/5
Posted on Jan 17, 2025
This is an apartment complex turned into hotel rooms and managed by a company. It's not a typical hotel. I booked a single room with a double bed. The turns out one half of a dual-key apartment. So I entered one door and then entered another door to my room. The entry is managed by two key cards. Location - it's between Jalan Imbi and Jalan Bukit Bintang. Both roads are very busy almost all times of the day and night. Good to walk where you need to go. Pavilion Mall and TRX Malls are about 10mins walk in opposite directions. There's of course lots of local food around. The train stations are not close by, at least 20mins walk away. The view from my room faced TRX mall. Pretty but also very bright at night (Prudential building especially). Cleanliness - Room and bathroom were clean when i checked in. You're supposed to request for someone to come clean your room if you need to, otherwise no one will come bother you. Service - not much to speak of. When you arrive you need to send a Whatsapp message and a member of the company staff will come meet you to give you the keys and explain things. No breakfast. Facilities - the Axon shares facilities with the adjoining hotel next door, The Sleeping Lion. I went to use their roof top pool (great views) but it's also very chlorinated to the point of people coughing. Wear goggles to swim else you might go blind. Many people don't swim and just hang out to take pictures. There is a gym and sauna too. Issues - 1) the lifts can be slow to accommodate guests in the 400 plus rooms, especially in the morning and check out times. 2) my neighbouring unit smoked and the smell got into my room. I made sure to complain because smoking isn't allowed. 3) I didn't read the fine print that a RM200 deposit is required in cash. 4) I couldn't work the Android TV. 5) Wifi is kinda slow and unsecured.
Response from Property: Thank you for staying and sharing your detailed feedback! We are glad to know that you are satisfied with the location, cleanliness of the room and the view of the rooftop pool. Here are some responses to your questions: 1. Regarding guest rooms and facilities: Our hotel operates in strict accordance with relevant management regulations and is committed to providing a comfortable stay for every guest. If you have any questions or need assistance, the staff will respond promptly through the contact information you provided. 2. Regarding taking passport information: Passport information is recorded at check-in in order to comply with local laws and regulations and protect the legitimate rights and interests of guests. We will return the passport immediately after registration is completed, and all information is strictly confidential. 3. Regarding the deposit: The deposit is collected to protect the rights and interests of guests during their stay and will be fully refunded at check-out. If you have any questions, our front desk team will be at your service at any time. 4. WiFi and facilities: We have conveyed your feedback to the relevant departments and will continue to optimize the network experience and facilities in the future. Thank you for your understanding and support! If you have other suggestions or need help in the future, please feel free to contact us. Looking forward to seeing you again!
Michele Tang
Elegant City View King Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 21, 2025
Room is very cosy and comfortable for families.
Response from Property: Thank you so much for your kind review! We’re delighted to hear that you found the room cosy and comfortable for your family. It was a pleasure hosting you, and we look forward to welcoming you again soon!
Tan
Deluxe City View Suite (3 Bedrooms)
Stayed in Sep 2024
Family
5 review
4.7/5
Amazing
Posted on Oct 16, 2024
In overall, it is recommended. Excellent stay in Bukit Bintang. No big issue. Just some small issue for further improvement: the door hinge of bathroom is making noise, shampoo and bath gel lack of bubble, floor is sticky. In overall, it's a nice stay.
Response from Property: We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We’d love to welcome you back soon, so don’t be a stranger. Thanks again!
Guest User
Deluxe City View Suite (3 Bedrooms)
Stayed in Mar 2025
Travel with friends
4 review
4.0/5
Very Good
Posted on Apr 6, 2025
1. Check-in/out was easy, but recommended to contact the operator when you are about to arrive; otherwise, contact them at the lobby as this is a home not hotel hence no check-in reception. 2. Parking only 1 complimentary - access card given while you check-in and get access cards. 3. This is a Dou Door unit so if booking to stay for 5 pax you will have 2 rooms one unit and 1 room another unit side by side with main master door. 4. Facility - swimming pool was closed for maintenance hence cannot enjoy otherwise level 37 was a good view both KL tower, Menara 118 and partial KLCC. Another side is a full view of TRX. 5. cutlery only enough for 3 pax hence if you have 5 pax and wanting to dine-in unit prep your own. Others such as bath gel etc are provided with toothbrush and paste - basic. Overall with a night stay at this price am excepting more but it was fine. Units are new and clean. Service was excellent, just need to whatsapp the operator and they came fast to attend to you.
Response from Property: Thank you very much for your detailed feedback! We’re glad to hear that you found the check-in/out process smooth and appreciated our prompt service via WhatsApp. We truly value your comments regarding the parking arrangement, room layout, and kitchen utensils. We will certainly take these into consideration to improve our guests' experience in the future.We sincerely apologize for the inconvenience caused by the pool maintenance during your stay. Your understanding means a lot to us, and we will do our best to provide clearer updates about facility availability moving forward.It’s great to know you enjoyed the view from level 37 and found the unit clean and comfortable. We look forward to welcoming you again for an even better stay!
Meliaaaa
Deluxe City View Suite 2 Bedroom
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 18, 2024
We are so happy spent our nights in axon by kimiro. The staffs are very responsive and helpful. The check-in process was easy, no hassle. We got 2 rooms and both were clean, convenience, modern like 5 stars hotel bonuses with kitchen and wash&dry machine. The location is superb, very very strategic, in the middle of bukit bintang that give you access to all shopping center around there (fahrenheit, pavillion, sungai wang, berjaya times square, lot 1) and tunnel to KLCC twin towers. Its all can be reached by walk.
Response from Property: We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We’d love to welcome you back soon, so don’t be a stranger. Thanks again!
adilahx
Elegant City View King Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The person who help us check in and out is really friendly and efficient. The room is sufficient for a night stay. It has great view too. Overall, it's a satisfactory experience.
Response from Property: We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We’d love to welcome you back soon, so don’t be a stranger. Thanks again!
Kim F
Elegant City View King Room
Stayed in Sep 2024
Solo travelers
43 review
3.7/5
Posted on Oct 2, 2024
Right at heart of Bukit Bintang, KL...easy access to many other attractions / places
Response from Property: We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We’d love to welcome you back soon, so don’t be a stranger. Thanks again!
HYEYEONLEE
Elegant City View King Room
Stayed in Jul 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Aug 20, 2024
One thing that I really loved about this hotel is view! They assigned me for 41st floor amazing view room😊 And Rakib was very very kind to assist me to the room & do the fast check out. I will visit again next time!!
Response from Property: We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We’d love to welcome you back soon, so don’t be a stranger. Thanks again!