Mercure Hai Phong

Ulasan Mercure Hai Phong

Mercure Hai Phong

12 Lạch Tray, Street, Ngô Quyền, Haiphong, VietnamLihat Detail Hotel
Mercure Hai Phong
Mercure Hai PhongMercure Hai PhongMercure Hai Phong
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.5/5
Sangat Baik
118 ulasan
Ulasan terverifikasi
Lokasi4.5
Fasilitas4.3
Layanan4.7
Kebersihan4.6
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Semua ulasan(118)
Ulasan positif(114)
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Pengalaman menginap terbaik!(29)
Pemilik properti ramah(26)
Bersih dan rapi(18)
Kamar sangat bagus(12)
Lokasi strategis(11)
Lokasi strategis(9)
Pemandangan indah(7)
Buruk(4)
Thriving JJ
Superior King Room
Menginap di Okt 2024
Bisnis
33 ulasan
4.2/5
Luar Biasa
Diposting pada 17 Nov 2024
Nicer access to downtown of Hai phong area.luxurious vibe and exceptional services! Everything was terrific!
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest, Many thanks for sharing your wonderful review. We are delighted to learn that you have enjoyed every aspect of your experience; your kind words regarding our location, view from the rooms, great food in our restaurants, and our staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you and we look forward to welcoming you back in the near future. Sincerely yours, Quynh Anh - Revenue & Reservation Agent
Pengguna Anonim
Superior King Room
Menginap di Mei 2024
Bisnis
99 ulasan
4.7/5
Menakjubkan
Diposting pada 27 Jun 2024
Nice modern hotel. The bed backrest is not clean. For some smell.
Terjemahkan
Tanggapan dari Properti: Many thanks for sharing your wonderful review.We are delighted to learn that you have enjoyed every aspect of your experience; your kind words regarding our location, hygiene, view from the rooftop swimming pool, and our staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team.Thank you and we look forward to welcoming you back in the near future. Sincerely yours,Linh Chi (Candy)Guest Experience Manager
Brian
Superior King Room
Menginap di Nov 2024
Bisnis
3 ulasan
4.7/5
Menakjubkan
Diposting pada 18 Jan 2025
Had a good customer experience when I got an issue.
Terjemahkan
Tanggapan dari Properti: Reply from the property:Dear Valued Guest, Many thanks for sharing your wonderful review. We are delighted to learn that you have enjoyed every aspect of your experience. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you and we look forward to welcoming you back in the near future. Sincerely yours, Quynh Anh - Revenue & Reservation Agent
M. Waters
Superior King Room
Menginap di Nov 2023
Bisnis
20 ulasan
5.0/5
Fantastis
Diposting pada 18 Des 2023
Lovely staff and clean room. Good location. Convenient to travel around.
Terjemahkan
Tanggapan dari Properti: Dear Sir, Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon! Best regards, Linh Chi E-Commerce Executive
Tamu
Superior King Room
Menginap di Feb 2024
Bisnis
49 ulasan
3.2/5
Diposting pada 22 Mar 2024
The air conditioner needs to be cleaned, or the smell of the air will be disgusting. Your system turn off the AC especially during late night, it makes the smell bad. Please improve so that we can come back again.
Terjemahkan
Tanggapan dari Properti: Dear Sir,Thank you for your recent stay at Mercure Hai Phong as well as taking your time to share your comments and observations with us.We are disappointed to read about the shortcomings you have experienced during your stay. Please know that we truly value your constructive feedback, as they will only help us to continue to improve and strive to provide the best guest experiences. Your comments have been shared with hotel management and our engineering team is working on the issue. If possible, we would like to have more information, such as your room number and staying period, so that we can look more specifically. We also truly ask for your understanding that seasonal high air humidity could be part of the cause. Please rest assured we will do our utmost to improve it and sincerely hope that you will not be let down in your future visits. Thank you for leaving feedback, I wish you a very good day and we look forward to welcoming you back soon!Linh Chi (Candy)Guest Experience Manager
Twin A
Kamar Superior Twin
Menginap di Jul 2023
Bisnis
33 ulasan
5.0/5
Fantastis
Diposting pada 21 Agt 2023
Hotel is clean and helpful staff but quite surprise with small entry to hotel lobby.
Terjemahkan
Tanggapan dari Properti: Dear Sir, Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon!Best regards,
Pengguna Anonim
Menginap di Jun 2023
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 19 Agt 2023
Really good hotel with excellent customer service and convenient location
Terjemahkan
Tanggapan dari Properti: Dear Sir, Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon! Best regards,
Kiu
Superior King Room
Menginap di Okt 2023
Sendiri
12 ulasan
5.0/5
Fantastis
Diposting pada 30 Nov 2023
Excellent service with the front desk . I can’t believe that they book the limousine back to Hanoi under my request. The room is super clean and nice . By the way , the breakfast is awesome with variety of choices.
Terjemahkan
Tanggapan dari Properti: Dear Sir,Many thanks for sharing your wonderful review.We are delighted to learn that you have enjoyed every aspect of your experience; your kind words regarding our location, view from the rooms, great food in our restaurants, and our staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team.Thank you and we look forward to welcoming you back in the near future. Best regards,Linh Chi E-Commerce Executive
MalayJason
Superior King Room
Menginap di Apr 2024
Bepergian dengan teman
53 ulasan
5.0/5
Fantastis
Diposting pada 26 Mei 2024
Very good value for money, location are great.
Terjemahkan
Tanggapan dari Properti: Dear Sir, Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon! With kind regards, Linci Ngo E-Commerce Executive
Tamu
Superior King Room
Menginap di Sep 2023
Bisnis
14 ulasan
5.0/5
Fantastis
Diposting pada 7 Okt 2023
Very nice stay, we got a complimentary birthday card and cake on the special occasion. Very clean and comfortable
Terjemahkan
Tanggapan dari Properti: Dear Sir/Madam,Thanks for staying in Mercure Hai Phong. We're glad to receive feedback about your good experience. And we hope Mercure Hai Phong'll be the priority choosing for you and your family. Best regards, Chi Ngo (Ms) E-commerce Executive Mercure Hai Phong
Ntastyles
Superior King Room
Menginap di Okt 2024
Sendiri
2 ulasan
5.0/5
Fantastis
Diposting pada 18 Nov 2024
Good services
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest, Many thanks for sharing your wonderful review. We are delighted to learn that you have enjoyed every aspect of your experience; your kind words regarding our location, view from the rooms, great food in our restaurants, and our staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you and we look forward to welcoming you back in the near future.Sincerely yours,Quynh Anh - Revenue & Reservation Agent
Messi_goat
Superior King Room
Menginap di Apr 2024
Bisnis
9 ulasan
4.0/5
Luar Biasa
Diposting pada 8 Jun 2024
Nice experience.
Terjemahkan
Tanggapan dari Properti: Dear Sir, Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon! With kind regards, Linci Ngo Commerce Executive
연령미상
Menginap di Feb 2023
Sendiri
15 ulasan
5.0/5
Fantastis
Diposting pada 7 Apr 2023
good good goodgood good good good good goodgood good good good
Terjemahkan
Tanggapan dari Properti: Dear 연령미상, Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon! Best regards, Ms. Ngoc (E-Commerce Executive)
Ognjen Vignjevic
Menginap di Jan 2023
Bisnis
5 ulasan
4.5/5
Sangat Baik
Diposting pada 26 Feb 2023
Perfect hotel for business trip. Very happy and will go there again
Terjemahkan
Tanggapan dari Properti: Dear Ognjen VignjevicThank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon!Best Regards,Ms. Ngoc (E-Commerce Executive)
Pengguna Anonim
Menginap di Sep 2022
Keluarga
8 ulasan
5.0/5
Fantastis
Diposting pada 19 Nov 2022
A trusted chain hotel that lives up to the name no matter where you go. Great price, great location and friendly staff. Will stay again.
Terjemahkan
Tanggapan dari Properti: Dear valued guest, Thank you so much for your nice compliment. This motivate us a lot so we can do better and better in the future. Hope to welcome you again in the future. Have a nice day. Ms. Ngoc (E-Commerce Executive)