Hotel dengan dengan Fasilitas Fitness & Gym di Agra

My first time visiting Agra, Jaypee Hotel was amazingly. All staff are wonderful, they are very friendly, and helpful. It’s really good service. Highly recommended. Thank you to all staff for your hard work. 🙏🙏

This was our second stay after 2022-23. This time stay was disappointing primarily due to poor service management. On arrival, no one assisted in picking up or carrying luggage to the room. After check-in, I called for drinking water, but despite repeated follow-ups, it took almost one hour for water to be delivered to the room. Most of the hotel staff appeared to be completely occupied with managing a marriage ceremony and a conference being held simultaneously at two different grounds within the property. While events are understandable, regular in-house guests should not be made to suffer due to poor prioritization and staffing. What makes the experience worse is the pricing. The room tariffs are higher than reputed five-star hotels like the Taj in Agra, but the service standards fall far short of even basic hospitality expectations. I would think twice before choosing this property again.

Let's start from beginning entry was ok reception staff very prompt and positive and check in was smooth and quick. Room interior average cleanliness so so room service good and prompt food quality and taste very good cleanliness of utensils and cutlery poor. Overall average property with good helpful staff and asking for lot of cleanliness.