Hotel dengan dengan Fasilitas Fitness & Gym di Liyang

We want to highlight the work of the English-speaking assistant Angelia who supported us throughout our entire stay. Since we don’t speak Chinese, her help was absolutely invaluable—from check-in to handling any requests. She was always available, assisting with translation, recommending restaurants, and even helping with minor everyday issues. Thanks to her, our vacation was completely stress-free and incredibly comfortable. The hotel itself was also wonderful—clean, with cozy rooms and a great location—but it was the assistant’s attentiveness and professionalism that truly made our stay special. A huge thank you for such a warm welcome! Not too much westerns food at breakfast, mostly local food.

💯The lady who checked us in on Day 1 was very good, but the staff did not wear any name tag so I can’t remember her name. We found that she is the only one who was prompt and alert to guests needs. She helped upgrade us to a room that is more handicap friendly, as my husband was on crutches. She also helped us order takeaway using her private mobile phone when the restaurant on site was closed for lunch as we had no china mobile phone number to order take away. 💯The location is great by the lake and near the Tianmu Lake scenic park. 💯Outdoor hot spring staff on duty are attentive and polite. She even instructed the buggy driver to the nearest point to pick us when she noticed that my husband had difficulty walking. However the buggy driver did not pick us from the recommended point as she gave the excuse that her buggy driving skills are not good enough. Therefore we had to walk a longer way to be picked up, which puzzled everyone as there was more than enough space and a road for buggy entry…. ❌ Not enough staff, especially at dinner and breakfast. Food is slow to come at dinner even though we pre-ordered. Waited 30 mins and more. Staff are loud clearing the crockery, and had no sense of regard for those still dinning. ❌tour groups arrive in the evening by the bus load. The hotel did not feel premium with the crowd who were very loud. ❌the private hot spring in the room only had a fixed temperature of more than 40 degrees which made it very uncomfortable when the external temperature is more than 30 degrees. The solution was to mix it with cold water via tap, which was very slow and impractical. The hot water needs to be filled up by the staff, and you have to call them. ❌not suitable for those with difficulty walking or elderly. ideal to have your own car. 🤔Overall, I did not feel that I made a good choice with this booking. There are others private hot spring room near Yu Shui hot spring / Bamboo sea area for a better value and premium feel. 🫥I would also caution against the 100 yuan fish coupon - it is a discount coupon to offset about a third of the price of the dish, not a complimentary coupon for a fish head casserole. I did not receive the welcome gift so I can’t comment. The public hot springs has 4 pools.

前台小郭服務很好，有問必答，讓我在第一次來的城市有貼心的陪伴，給的酒店房間很美，開窗就能看見盛開的櫻花，院子裏還有小松鼠。早餐很豐盛味道也不錯。團的酒店套餐性價比拉滿，送了山水園門票（含非遺拓印和皮划艇，喂海龜等），南山竹海門票，還有一頓魚頭餐或南山火鍋。溧陽景美人美，下次有機會還來咱，還住這個酒店。