Down Town, GS Rd, Dispur, Rukmini Gaon, Guwahati, Assam, 781006, IndiaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.2/5
Luar Biasa
59 ulasan
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Ulasan terverifikasi
Lokasi4.2
Fasilitas4.0
Layanan4.2
Kebersihan4.2
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Semua ulasan(59)
Ulasan positif(46)
Ulasan dengan foto/video(11)
Sarapan lezat(3)
Lokasi strategis(2)
Bersih dan rapi(1)
Buruk(5)
Bokul
Superior King Room
Menginap di Jun 2024
Keluarga
152 ulasan
5.0/5
Fantastis
Diposting pada 27 Jun 2024
We stayed for one night. Hotel is convienently located in GS road.
Terjemahkan
Tamu
Kamar Superior Tempat Tidur Ukuran Twin
Menginap di Sep 2023
Bisnis
4 ulasan
4.0/5
Luar Biasa
Diposting pada 4 Sep 2023
The hotel is good but we can’t compare this hotel with 5star property of equivalent category.
I enjoy the stay . I would simply say it’s good.
Terjemahkan
Tamu
Superior King Room
Menginap di Feb 2023
Pasangan
1 ulasan
4.0/5
Luar Biasa
Diposting pada 3 Feb 2023
Room was fine. Breakfast is something that they can rewlly work on. The taste as well as the service. The spread was okayish. The food taste was not upto the mark. Everything had excess salt in it.
Terjemahkan
Olivia
Kamar Superior Tempat Tidur Ukuran Twin
Menginap di Agt 2023
Keluarga
1 ulasan
4.0/5
Luar Biasa
Diposting pada 6 Agt 2023
Service we received from
Security and valet was very good
Front desk not upto the mark they were not welcoming and not friendly even though its our second visit, checking in even after we have already booked one more room for our family member they said "there is no such name in their booking list" inspite the rooms were all booked in the same name a day before plus no bell boy was provided during check out.
Restaurant service during breakfast was very good and all the staff was so sweet and very friendly.
Housekeeping was very good too and helpful but there was a stain on the pillow in room no. 606.
Room service was good
Terjemahkan
SethiAshish
Kamar Superior Tempat Tidur Ukuran Twin
Menginap di Feb 2023
Bisnis
5 ulasan
5.0/5
Fantastis
Diposting pada 24 Mar 2023
Very good hotel and good staff. Rooms were clean and for was good. Room was spacious too. Price was bit higher but accomodation was very good.
Terjemahkan
Tamu
Superior Suite Dengan Happy Hours
Menginap di Jan 2023
Lainnya
1 ulasan
4.7/5
Menakjubkan
Diposting pada 12 Jan 2023
It was an awesome experience stay ***** with very well behaved staff.
Terjemahkan
WilsonSlade
Superior King Room
Menginap di Mar 2023
Sendiri
5 ulasan
4.5/5
Sangat Baik
Diposting pada 1 Apr 2023
Staff was helpful and location is good
Terjemahkan
SatyamKumar
Superior King Room
Menginap di Agt 2022
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 15 Agt 2022
Very pleasant stay. Nice staff. Good buffet breakfast. In the heart of Guwahati.
Terjemahkan
Zothankima
Superior King Room
Menginap di Mei 2022
Bepergian dengan teman
2 ulasan
3.5/5
Diposting pada 23 Mei 2022
Rude front desk staff. Location is great. Ugly stain on the couch in my room. Loud AC vent.
Terjemahkan
KumarArvind
Kamar Superior Tempat Tidur Ukuran Twin
Menginap di Mei 2022
Pasangan
1 ulasan
4.5/5
Sangat Baik
Diposting pada 6 Jun 2022
Room size was bit small. Overall experience was good.
Terjemahkan
kala55
Menginap di Okt 2024
Lainnya
5.0/5
Fantastis
Diposting pada 16 Okt 2024
Full of smiles and willing to help. That's the staff Rofiquil at the breakfast area was so kind and hospitable. Similarly fardin at the reception,again full of helping attitude. Very happy to stay here. Solo traveller and very touristy person that I am. I have come on a culinary trip to gauhati with a Michelin chef. Our program starts tomorrow. My son told me stay in Novotel for your personal work like temple visits and sightseeing. I am grateful I checked in here.
Terjemahkan
6/26
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to share your experience at Novotel Guwahati with us. We are thrilled to hear that you had an excellent service and also delighted to know that Rofiquil during breakfast and Fardin at the reception went above and beyond to provide you with delightful service. We are very grateful for your kind words, and all of us believe in creating memorable experiences for our guests. Thus, it gives us great joy in receiving such an endearing review. We look forward to welcoming you back for another exceptional experience! Sincerely, Manmeet SINGH General Manager
CenturionGuy1
Menginap di Okt 2024
Lainnya
5.0/5
Fantastis
Diposting pada 25 Okt 2024
Although we didn’t plan this stay as far in advance as we typically do, Novotel Guwahati came through for us by accommodating our last-minute booking during peak season. We chose this hotel for its convenient location near the places we wanted to explore, and it turned out to be a great decision. A big shoutout to AccorPlus for helping us save a considerable amount. We booked at a fixed rate of ₹5,500 per night (inc tax), which included breakfast and one major meal for 2 nights, plus 50% off the BAR for another night, bringing the cost down to under ₹5,000 with breakfast—thanks to AccorPlus vouchers. We also took advantage of the 1+1 Spa Voucher, which was an amazing deal. AccorPlus is a no-brainer for anyone looking to make the most of these benefits! Things we liked: Upgraded from Base Room ➡️ Executive Suite without asking for it. Thanks to ALL Platinum status. Room was clean, basic and functional, which was all we needed and a beautiful view of the city. AccorPlus Benefits F&B (Quality was surprisingly good) Staffs Location Spa The thing we didn’t like: Pool (Too Tiny) Number of Restaurants (It houses only one, but another one is already being prepared to open) Last but not the least, I’ll take this opportunity to appreciate Mr. Manmeet’s input into taking feedback and implementing necessary steps without any delay. There were few lack of services at the restaurant which we conveyed to him and during our stay, we hardly noticed any lack, not only for us but for all the guests. I would highly recommend this property
Terjemahkan
6/15
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to share your experience regarding your recent stay at Novotel Guwahati. We’re thrilled to hear that we exceeded your expectations, especially with your last-minute booking during peak season. It’s wonderful that you found our location convenient for your explorations and that the AccorPlus membership provided you with significant savings and great benefits. We’re delighted that you enjoyed the upgrade to the Executive Suite, ***** with the quality of our food and beverages, and the attentive service from our team. Your feedback about the pool and restaurant options is greatly appreciated, and we’re pleased to know that I was able to respond promptly to your concerns, ensuring a smooth experience. Thank you for your high recommendation! We look forward to welcoming you back for another fantastic stay! Sincerely, Manmeet Singh General Manager
Quest32470441697
Menginap di Nov 2024
Bepergian dengan teman
5.0/5
Fantastis
Diposting pada 17 Nov 2024
Pillow quality good. Restroom/bathroom is clean. Bedroom is good. Environment is familiar. Good to stay with family. Dining area is good. Food quality is awesome. Room service is good. Hotel staff behaviour is very good easy to understand customer needs. Thanks.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Guwahati. We’re thrilled to hear that you had such a positive experience during your stay. It’s great to know that you enjoyed the food, found the staff to be helpful, and felt comfortable in the room and dining area. We strive to create a welcoming and family-friendly environment, and we’re glad it met your expectations. Your appreciation of our room service, cleanliness, and the overall atmosphere means a lot to us. We’ll be sure to share your kind words with the team—they’ll be delighted to know their efforts made a difference. Thank you again for choosing to stay with us. We hope to welcome you and your family back soon for another great experience! Sincerely, Manmeet SINGH General Manager
Sisir_Kalita
Menginap di Okt 2024
Lainnya
4.0/5
Luar Biasa
Diposting pada 31 Okt 2024
Tried Novotel Guwahati for a staycation recently. It was a very nice break from the monotonous daily life to have a quite rest day in the hotel. Also enjoy the Skye High Sunday event during our stay with some nice cocktails in their rooftop open-air restaurant amidst some good music. The breakfast was also very nice with a large number of options for both vegetarians and non- vegetarians.
Terjemahkan
6/10
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to share your experience about your recent stay at Novotel Guwahati. We’re so happy to hear that you enjoyed your staycation at our hotel. It’s great to know that you had a relaxing break and had the chance to unwind at our Skye High Sunday event with cocktails and music. We’re also glad you enjoyed our breakfast with the variety of options available for both vegetarians and non-vegetarians. Thank you again for choosing to stay with us, and we look forward to welcoming you back for another wonderful experience! Sincerely, Manmeet SINGH General Manager
kickthebutt
Menginap di Okt 2024
Bisnis
1.0/5
Diposting pada 20 Okt 2024
Rooms are ok but dining services really bad. At buffet, the bowls of dishes of spread regularly become empty and nobody is bothered to refill them unless pointed out. Had a pathetic experience today wherein on ordering Lachha Parantha, I was served with a REHEATED STALE Paranth which I could easily catch due to my foodie nature. Once comfronted the staff, they immediately agreed that it was a reheated parantha on tawa and not fresh out of tandoor. Shame on such a big brand having such cheap tactics and poor hospitality despite charging huge amounts. The room table has old sticky marks of coffee/liquid not cleaned by staff prior check in. Pathetic Experience!!!
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to share your experience about your recent stay at Novotel Guwahati with us. We sincerely apologize for the issues you faced, particularly with the quality of the food and the attentiveness of our staff. It’s unacceptable that you received a reheated Lachha Parantha and that the buffet service did not meet your expectations. We strive to provide fresh, high-quality meals, and your comments will be addressed with our culinary team to ensure this does not happen again. We regret that your room was not properly cleaned before your arrival. This is not the standard we uphold, and we will take immediate steps to rectify these issues. Your feedback is invaluable to us, and we hope you will consider staying with us again, allowing us the opportunity to provide you with a better experience in the near future. Sincerely, Manmeet SINGH General Manager