Ulasan Versailles Hotel (Vientiane City, Guilin Railway Station)

Kebersihan: Kurang bersih, selimut kuning di tempat tidur bernoda dimana-mana, entah sudah berapa lama tidak diganti (saya foto, tapi gambarnya kurang jelas karena ponsel saya bermasalah) . Masih ada dua helai rambut di selimut penutup, dan kebersihannya sangat asal-asalan. Karena TV tidak bisa dinyalakan, resepsionis meminta bantuan nyonya kamar tamu untuk menyalakannya. Namun, ketika wanita itu masuk untuk membantu menyalakan TV, dia menginjak tatami tanpa melepas sepatunya tanpa melepas sepatunya! Bisa dibayangkan, Anda sebaiknya tidak melepas sepatu saat membersihkan. Kami melepas sepatu kami sepanjang waktu ketika kami pergi ke sana, dan anak-anak terus merangkak dan bermain di atasnya, yang sungguh membuat tidak nyaman. Lingkungan: Hotel sedang direnovasi. Saat saya check in, saya hampir tidak menemukan pintu. Tidak ada lingkungan sama sekali. Papan dan potongan kayu yang diperbaiki khusus ada di mana-mana, dan lobi cukup rapi. Resepsionis akan menginformasikan kepada Anda sesegera mungkin bahwa waktu dekorasi akan dimulai pada pukul 8 pagi. Pelayanan : Pelayanan oke, staff front office sangat antusias dan membantu kami mengambilkan segelas air hangat, kami datang terlambat hampir jam 11 malam, dan setelah meminumnya cukup hangat. Panggilan ke front desk dijawab tepat waktu, namun customer service di website merespon sangat lambat, butuh waktu setengah jam untuk menerima balasan ketika saya ingin menanyakan beberapa pertanyaan saat memesan kamar. Fasilitas: Terdapat sikat gigi anak, shower gel, dan sandal anak di dalam kamar yang lengkap. Selimutnya tipis sekali, tapi untung AC sentralnya juga hangat.

The city was unfortunately flooded in a hitherto unprecedented event. The staff tried but there was no electricity for the night and we were wading in knee deep water tainted with diesel. Would not recommend them any time soon.

Pro: - refrigerator - value for money was good - the staff were incredibly friendly and welcoming - the room was nice, clean with a nice view - internet was ok Cons: Every evening, there was a terrible smell of cigarette smoke in the bathroom, most likely coming from the ventilation system connected to the smoking rooms. This was very upsetting for us because we specifically booked a non-smoking room due to my asthma

The room is very clean, traffic is convinient, staff here is also very friendly and helpful. Thank you so much for my time here !!! If chance I will come back !!!

Room is clean and housekeeping is good. Fresh change of pillow cases when requested. Counter staff is helpful and breakfast staff are courteous.

Very neat and clean hotel. Friendly staff and provide good breakfast

Ideally located hotel - just meters from the airport bus last station, 5 minutes walking to Guilin Central railway station (meaning you have city buses going to multiple places from there too) and 150 m from the stop of the bus going to the more popular fast train station Guilin North. The hotel itself is modern, stylish, with spacious rooms and great everything - from the bathroom and air conditioner to the remotely operated curtains and lights. I’d be happy to stay there again in my next visit to Guilin.

Really enjoyed the stay, very comfortable, had washing machines and water

Very good hotel. Very clean. Rooms are very cozy and comfortable. The staff is very kind and gentle. Location is excellent. They are doing a renovation but it is still good and not noisy. Highly recommended if you need to stay near the main attractions.

Best hotel ever in this budget it was high as per my expectations. Highly recommended staffs are friendly and helpful

The hotel is recently upgraded. The room was nice and clean. The service was excellent. It's a bit far to walk to the tourist area, but bus is available.

The breakfast and laundry were really good.

Amenities are great with free washing machine, dryer and detergent in the laundromat, but the same people would be using the machines to wash multiple batches of clothes, so the queuing time would be quite long.

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