Hotel Guangzhou Tianhe District

The location is superb as the metro station is just few steps away. When we arrived, the system was down, and we have to wait or go out for dinner and check in later. The lobby was decent with free flow of fresh ground coffee and tea. The lifts are the down side of this hotel. The hotel shared lifts with another hotel that is in the same building, and the worse is there is no security card required to go to the designated floor. Everyone can enter to any floor without card or censorship, furthermore the 2 hotels are sharing the same lifts, and sometimes the waiting time during peak hours is very bad too. The lifts also looks old due to the high traffic. The rooms are ok, small but clean, and with motorized curtain, and smart toilet.

Happy to recommend this Mercure brand hotel. Supportive counter staff who immediately recover when their service is not to acceptable standard. Perhaps the management should review their night and morning shift counter staff for better communication. Each time we guests are unduly stressed by their misunderstanding especially when guests bookings have different bookings. Ideally their should check their data base before they speak asking guests to check out.

The hotel is newly renovated, everything is very clean, and the location is convenient. There is a large shopping mall nearby with lots of food. However, the hotel is located in a commercial building. There are only three elevators in the whole building, so you have to wait patiently every time. In addition, the lobby has no air conditioning and is very hot. If you have limited budget/simple overnight stay, you can consider it.

We stayed at Tianhe ZhujiangXingCheng two nights. Perfect location with plenty of authentic food (my favorite is the oyster restaurant a block away!) and leisure activities! Clean facility and helpful staff. At our will be my first choice for future travel. I actually booked it again for our trip to Shanghai later in April.

This is our second time in Guangzhou and our second time staying at this hotel. It is very cozy here, downstairs near the reception there is a great coffee shop and when you check in the hotel gives you complimentary coupons for every day to buy delicious coffee for free, a good start to the day, isn't it?! Then there is a very good location, many different cafes nearby and you practically live in the same building in the shopping center, there are many different brands, especially Adidas with a discount. The room is always clean and the cleaning is done on time. Downstairs, in addition to coffee, you can sit down in the evening and drink various cocktails. We will definitely go back there again. Oh, and I forgot, the view from the 36th floor of Guangzhou is breathtaking when you have breakfast, it is a truly beautiful place. You will 100% not regret it if you come to this hotel

The room was very clean. I booked it for my friend and he said he was very satisfied. I asked the aunt to help deliver the things and she was very polite and enthusiastic. The lady at the front desk was also very nice. We will recommend her to our friends next time they come.

The location is good, near the metro station, but this is considered an old hotel , no really like 3 star Hotel.....more budget motel. For the price is a bit high & expensive. Overall is good.

Very nice and clean hotel.newly opened. Very helpfull staff.owner is a best guy and went extra miles to assist us.its half an hour drive to market area.if you prefer clean and peaceful environment and can travel 30 mins to market by taxi then this is place to stay.It is a 5-minute walk from the subway entrance, and the transportation is extremely convenient, and it is only 2 kilometers away from the city center Grandview Plaza, Tianhuan Plaza, Tianhe City, and Taikoo Hui, and the overall experience is very good and pleased.

My stay at the Rosewood Guangzhou was simply perfect. The service, facilities and environment all left a deep impression on me. As soon as I stepped into the hotel lobby, I was immediately attracted by its elegant design and warm atmosphere. The front desk staff were friendly and courteous, and the check-in process was quick and efficient, making me feel at home and well cared for. The room is spacious and bright, with an elegant decoration style and modern facilities. What surprises me most is the bed, which is soft and comfortable, allowing me to sleep soundly until morning and completely relieving my fatigue from the journey. In addition, the mini bar in the room offers a wide variety of beverages and snacks, enabling me to enjoy delicious food right in the room. The hotel's catering service is also first-class. The Chinese restaurant's Cantonese cuisine is authentic and has satisfied my appetite; the Western restaurant has an elegant environment and exquisite dishes, with every bite a feast for the taste buds. The breakfast buffet has a wide variety of options, meeting my different taste preferences. The hotel's fitness center is well-equipped. Every morning, I go to the treadmill to work up a sweat and maintain a healthy lifestyle. In addition, the hotel offers an indoor swimming pool and a spa, allowing me to relax and unwind during my leisure time. The hotel's location is also very convenient. There are shopping centers, restaurants and tourist attractions all around, allowing me to enjoy shopping while taking a break from sightseeing. In conclusion, the service level, facility quality and overall experience of the Rosewood Guangzhou are all first-class. I strongly recommend it to every traveler who pursues a high-quality accommodation experience. Next time I come to Guangzhou, I will still choose to stay here.

The room is a bit outdated, but it has a nice view. The location is decent, though the building could use some renovation. Overall, for the price I booked, it’s not bad — good value for money. The bed is comfortable.