JLR852
30 Desember 2024
Our stay was very enjoyable. The Swiss themed loft was lovely; spacious, quaint, clean and all appliances were functioning. Pictures are accurate. The private onsen was nice. The temperature gauge wasn’t working though. The outdoor space around the onsen, especially the tired and stained walls, can be a little cleaner but it didn’t damper the experience.
The staff were brilliant. 小李 at reception was very helpful. The fondue we preordered wasn’t available but he arranged for a replacement hotpot swiftly. When I left my key inside, one message on WeChat and he was at the door within minutes. 阿寶 at the restaurant was also superb. She was very attentive and proactive. Service is 100/100.
Would certainly return!
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