Ulasan Lavande Hotel (Guangzhou South High-speed Railway Station Shibi Metro Station)
Lavande Hotel (Guangzhou South High-speed Railway Station Shibi Metro Station)
Aoyuanyue Times Building, No. 138 Middle Shizhou Road, Panyu District, Guangzhou, Guangdong, 511400, ChinaLihat Detail Hotel
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Ulasan Tamu tentang Lavande Hotel (Guangzhou South High-speed Railway Station Shibi Metro Station)
8.9/10
1880 ulasan
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Ulasan terverifikasi
Location8.8
Amenities8.7
Service9.0
Cleanliness9.0
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All reviews(1880)
Positive reviews(1749)
Reviews with photos/video(192)
Convenient location(317)
Easy to get around(287)
Friendly front desk staff(201)
Offers pick-up/drop-offs(162)
Close to train station(89)
Perfect for business trips(66)
Nice toiletries(18)
Elevator was OK(16)
Negative reviews(130)
Andrea Charity
Family Room
Check-in Mar 2025
Family
6 ulasan
8.0/10
Very Good
Diposting pada 18 Apr 2025
Room was a bit dated, a bit dust,y but bedsheets were clean, staff were as helpful as they could be. Breakfast was okay. Good for just a place to sleep while exploring Guangzhou.
Tanggapan dari Properti: Hello, dear guests! Xiaoli, we are deeply sorry that your stay did not meet your expectations and hope that you can give us another chance to impress you again. Thank you very much for your suggestions. If you have any questions during your stay, you can call the front desk at any time and the front desk staff will help you solve them. I wish you a happy life and smooth work!
ramayani
Deluxe Double Room
Check-in Feb 2025
Family
12 ulasan
10.0/10
Outstanding
Diposting pada 10 Apr 2025
The location good place , Good service, the room clean and have more restaurant around the hotel
Tanggapan dari Properti: 哇哦!谢谢您利用宝贵的时间来对小麗的服务做出评价,麗枫所追求的不只是客人的满意度,更注重的是给客人惊喜和感动,小麗一定会不忘初心继续努力,把服务做到更好,为您提供更加优质的入住体验,小麗期待与您的下次相遇,祝您生活愉快!
Fengshenqiji
Romantic Room
Check-in Jun 2024
Couples
34 ulasan
10.0/10
Outstanding
Diposting pada 29 Jul 2024
The service is so good that there is nothing to say, enthusiastic and efficient, and basically responds to every request.
Tanggapan dari Properti: The sun is not dry and the breeze is just right. In the season when the weather has just turned warm, I have received your warm 5-point praise. Xiaoli, thank you very much. Every season has unforgettable scenery, and every hotel has its own unique scenery. There are memorable highlights. Xiaoli hopes that Laifeng will be the warmest and most unique one in your memories! I hope Xiaoli can provide you with better service next time you stay. Love you so much! !
Anonymous User
Deluxe Double Room
Check-in Nov 2024
Couples
3 ulasan
5.5/10
Diposting pada 29 Des 2024
Noisy. Took so long to be able to take the lift. Cleaner doesn’t care if the lift fit, just push in without courtesy.
Tanggapan dari Properti: Dear guest, we are deeply saddened and regretful to see your words. It is indeed our fault that we failed to bring you a perfect experience. We feel ashamed. We will do our best to actively rectify the valuable suggestions you raised after your stay. This building of the hotel is a comprehensive property building. We have contacted the property to make floor elevator cards. If you have any questions during your stay, you can call the front desk at any time. The front desk staff will help you solve them. We look forward to your next stay.
HUI CHEE
Family Room
Check-in Feb 2025
Family
9 ulasan
4.0/10
Diposting pada 8 Apr 2025
bad, very dark lobby
Tanggapan dari Properti: Dear guest, we are deeply saddened and sorry to see your words. It is indeed our dereliction of duty that we failed to bring you a perfect experience. We feel ashamed and will do our best to actively rectify the problems you raised. We will definitely learn lessons and make improvements. This hotel building is a comprehensive property building. We have contacted the property to make corrections. We hope that next time we pass by this treasure land, we can have another chance to make amends. We will definitely bring you a different experience and service. Xiaoli looks forward to serving you again!
Jacobus Carolus
Deluxe Double Room
Check-in Feb 2023
Business travelers
179 ulasan
5.5/10
Diposting pada 20 Mar 2023
Can not believe they dare to ask such room rate.
Hotel was supposed to be walking distance from the Guangzhou South Railway station, well there is construction all around so had to walk nearly an hour before arriving at the hotel.
Then there is construction ongoing in the hotel, actually in the room beside mine.
Finally, breakfast is outside in a different location, only Chinese. Have seen factory cantines cleaner than this.
Staff was friendly and helpful. Room was clean but will not stay here again in the future.
Tanggapan dari Properti: Dear guest, we are really sad and sorry to see your text. It is indeed our negligence to bring you a perfect experience. We feel ashamed and will do our best to actively rectify the slots you raised. We must learn lessons and improve. We hope that next time we pass by Baodi, we can give us another chance to make up for our mistakes. We will definitely bring you a different experience and service. Xiaoli looks forward to serving you again!
Tee Yong
Deluxe Double Room
Check-in Jul 2023
Couples
1 ulasan
9.5/10
Amazing
Diposting pada 22 Agt 2023
The experience was great. The hotel is located close to Guangzhou South Railway Station, making it convenient for me to get to the hotel after a somewhat long train ride to the station. It is also closely located to fun places like the Chimelong parks. The hotel bed was comfortable. There was also a constant supply of drinking water. Perhaps, the hotel rent was reasonable compared to nearby hotels.
Tanggapan dari Properti: Went to different places, saw different scenery, knew different things, felt different life... We have been looking for a beautiful encounter during our travels, which can accompany us to experience a unique memory... Xiaoli is very happy to meet you, and very happy to accompany you to have such a warm memory in this city. Dear friend, go home and visit often~~~ I wish you a happy life!
Hanif Razali
Deluxe Double Room
Check-in Sep 2023
Business travelers
9 ulasan
7.0/10
Diposting pada 28 Des 2023
A bit far from center but acceptable because near to train station
Tanggapan dari Properti: 非常感謝您選擇小麗並分享您的入住感受,您的認可是對小麗最大的支持。而同時您提出的意見更是能激勵小麗繼續不斷的努力做到更好!我們成長的每一步都離不開像您一樣,關注並關心着小麗,感謝您提出的意見和建議!再次表示感謝,並祝您生活愉快!我們期待您下次再來!一定有不一樣的體驗!
EKL
Deluxe Double Room
Check-in Apr 2023
Solo travelers
9 ulasan
7.5/10
Diposting pada 9 Jun 2023
Great location.
They has a free shuttle service to South railway station, but need to book in advance, so it’s hard for foreigner to get.
Room was not that clean, dust on the floor and hair on my bed sheet!!!!!
Tanggapan dari Properti: I am very sorry to bring you such an experience. After receiving your feedback, Xiaoli has contacted the room manager as soon as possible to review the emergency meeting. Hygiene has always been the top priority of Xiaoli's home. Implement a stricter management method, strengthen the three-level ward round system, and resolutely prevent such things from happening again. Xiaoli has also strengthened the training of her partners. Although this time you have a bad experience, Xiaoli must strengthen training and corrections. Looking forward to your coming back again to witness Xiaoli's growth~~ღ( ´・ᴗ・` ) heartfelt
Nilo
Deluxe Double Room
Check-in Okt 2022
Business travelers
17 ulasan
8.0/10
Very Good
Diposting pada 28 Nov 2022
The hotel room is newly renovated which is nice and clean but the lobby and lift is old. I stayed only to sleep and was moved from XS apartment hotel in Guanzhou which was terrible so this one is a much better upgrade.
Tanggapan dari Properti: Dear guest officer, thank you for choosing Lavande Hotel. Guangzhou High Speed Railway South Station Shibi Subway Station Branch, and use your precious time to share your stay experience! I am very glad to know that you had a pleasant stay at Lavande Hotel. We have a convenient and superior geographical location and a comfortable environment, which is an excellent choice for your business trips and leisure trips! Adhering to the service concept of "neighborhood service", Lavande Hotel is committed to providing excellent and meticulous service to every guest from all over the world. Sincerely look forward to your stay again and spend a good time with Xiaoli!
Guest User
Deluxe Double Room
Check-in Sep 2024
Booked for others
1 ulasan
10.0/10
Outstanding
Diposting pada 20 Okt 2024
VERY GOOD
Tanggapan dari Properti: Dear guest, thank you for your recognition of Xiaoli. Live a simple life and walk slowly on the long road. This summer, I want to go with you to enjoy the mountain breeze and look at the stars and the sea~~~ In Laifeng, there is always unexpected warmth. Xiaoli hopes that you will be as warm as spring, with flowers blooming, birds singing and flowers fragrant. Xiaoli will serve every guest better. We also hope that you can come often to sit, sip tea, read books, and chat. It is a pleasant place. We are waiting for you at Lavande and waiting to meet you.
Erin Yeung
Deluxe Room (2 Beds)
Check-in Mei 2022
Business travelers
9 ulasan
9.5/10
Amazing
Diposting pada 25 Jun 2022
The location is closed to the GZ south Train station. But not walkable distance, it takes around 25 mins walk.
While to the metro station, it is only 3 mins.
The breakfast is so so. …
The room is clean and view is good. I will book again for the next trip.
Tanggapan dari Properti: 尊敬的客人您好,看到您的文字我们真的深感痛心和惋惜,未能带给您完美的体验确实是我们的失职,我们倍感羞愧,一定竭尽全力积极整改对于您提出的槽点我们一定吸取教训和改进,希望下次再路过宝地时能再给我们一次将功补过的机会,一定带给您不一样的体验和服务,小麗期待能再次为您服务!
Guest User
Family Room
Check-in Jun 2024
Family
12 ulasan
10.0/10
Outstanding
Diposting pada 7 Jul 2024
Pretty nice
Tanggapan dari Properti: Mydarling,謝謝您的支持,小麗心情感覺棒棒噠,小麗不衹房間大,房間還配有星級亞棉品牌布草,國際品牌慕斯床墊,智能控制系統藍牙音箱,空氣凈化器等哦,更多驚等您來發現~
Sofanor
Deluxe Double Room
Check-in Apr 2023
Business travelers
5 ulasan
8.5/10
Very Good
Diposting pada 9 Mei 2023
Good value for money. Excellent location
Tanggapan dari Properti: 親愛的賓客,您好!小麗對於您此次入住未能達到您的要求,深感報歉也希望您可以再給我們一次機會,讓我們再一次深深的打動您,也很感謝您對我們提出的意見,入住期間有任何您可以隨時致電前台,前台夥伴會幫助您解決,祝您生活愉快,工作順利!
DARCY AARON
Deluxe Double Room
Check-in Jul 2022
Business travelers
60 ulasan
9.0/10
Great
Diposting pada 11 Agt 2022
Very friendly staff and comfortable room. I forgot to ask if they have non-smoking room and I got a room where everything has the smell deep in the floor, sheets, etc. but that is maybe my own fault but if you don't smoke like me, remember to ask! :) I enjoyed the simple but tasty breakfast even for someone who doesn't eat meat :) I also went for a run in the local area and found some cool local streets, some trees and hills and I walked to and from the train station in two different directions and both were about 30 minutes and easy enough to navigate :)
Tanggapan dari Properti: 亲爱的客官您好呀! 小麗能得您的赞美我们很开心,也会继续努力哒!!麗枫能走入您的心里,正是靠小麗们用心的服务吖。您的满意只是我们的起点,很幸运在您的旅途中可以陪您走一段,可以给您添加一笔绚丽的色彩。希望一路旅途有麗枫陪伴~~