Hilton Guangzhou Science City

Ulasan Hilton Guangzhou Science City

Hilton Guangzhou Science City

No. 28 Ningcai Road, Huangpu District, Guangzhou, Guangdong, 510663, ChinaLihat Detail Hotel
Hilton Guangzhou Science City
Hilton Guangzhou Science CityHilton Guangzhou Science CityHilton Guangzhou Science City
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Kami Samakan Harga
1 malam

Ulasan Tamu

4.7/5
Luar Biasa
2936 ulasan
Ulasan terverifikasi
Lokasi4.8
Fasilitas4.7
Layanan4.8
Kebersihan4.8
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Pengguna Anonim
Kamar King dengan Balkon
Menginap di Mei 2023
Bisnis
15 ulasan
1.0/5
Diposting pada 1 Jul 2023
Fasilitasnya tua, sanitasinya buruk, selimut di tempat tidur terlalu tebal untuk tidur, pelayannya terlalu buruk
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Terima kasih telah memilih Hilton Guangzhou Emerald Hotel sebagai tempat menginap Anda. Sayangnya perjalanan ini tidak memberikan Anda pengalaman menginap yang menyenangkan. Kami telah mencatat masalah fasilitas dan layanan hotel lama yang Anda ajukan, dan kami telah menghubungi staf terkait Komunikasi departemen ditindaklanjuti dan pelatihan keterampilan komunikasi untuk setiap staf layanan akan lebih diperkuat untuk memastikan pengalaman seperti di rumah sendiri. Jika Anda memiliki rincian atau saran lebih lanjut, Anda dapat menghubungi kami melalui telepon switchboard hotel atau melalui email, sehingga kami dapat memeriksa dan meningkatkan layanan kami lebih dalam. Kami berharap dapat memiliki kesempatan untuk melayani Anda kembali dalam waktu dekat.
xiaohhh333
Guestroom (2 beds) (Balcony)
Menginap di Jul 2022
Keluarga
26 ulasan
1.0/5
Diposting pada 13 Agt 2022
Kamarnya memang lebih tua dibandingkan saat masih Crowne Plaza beberapa tahun yang lalu. Bau kamarnya sangat menyengat. Air mandinya terasa setengah dingin dan setengah panas jika kena badan. Karpetnya juga sudah tua dan kotor. Tidak bisa bisa dibilang hotel bintang lima sama sekali, apalagi saya sudah memberitahu pihak hotel terlebih dahulu tentang hari ulang tahun saya dan memberitahu pihak hotel terlebih dahulu bahwa mereka akan mengirimkan kue, tetapi kuenya terlalu kecil, hanya sebesar sebungkus rokok. Kami berempat tidak tahu cara memakannya, dan rasanya sangat jelek.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Tamu yang terhormat, terima kasih banyak telah memilih untuk menginap di Guangzhou Jade Hilton Hotel. Kami telah menyampaikan kembali masalah kamar ke departemen rumah tangga dan departemen teknik untuk perbaikan. Kamar yang kami pesan untuk Anda ditingkatkan menjadi kamar executive twin secara gratis.Kami kemudian memberi tahu kamar untuk membuat dekorasi ulang tahun dan menyiapkan kue kecil untuk Anda sebagai standar. Ini adalah keinginan tulus kami untuk membuat Anda bahagia. Tanpa diduga, hal ini menyebabkan ketidakpuasan Anda, dan kami dengan tulus meminta maaf kepada Anda atas hal ini. Jika Anda memiliki kesempatan untuk kembali lagi di lain waktu, Anda dapat memberi tahu kami terlebih dahulu berapa banyak kamar yang telah Anda pesan dan berapa total kamar yang ada, dan kami akan menanganinya sebagaimana mestinya. "Hutan Yangcheng" menantikan kunjungan Anda berikutnya, semoga pekerjaan Anda lancar dan semoga sukses
Mase X
Suite Tempat Tidur Ukuran King Orang Tua-Anak Pancoat Little Yellow Duck
Menginap di Nov 2024
Keluarga
2 ulasan
4.5/5
Sangat Baik
Diposting pada 28 Des 2024
We had a good experience at the Hilton hotel. I was traveling with my family and my toddlers really enjoyed the parent-child room. The room was spacious. This is one of the features that stand out for me. The breakfast offered a variety of options; a combination of Chinese and Western food. We loved it.
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Science City. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
听不懂666
Kamar King dengan Balkon
Menginap di Nov 2024
Pesan untuk orang lain
6 ulasan
2.5/5
Diposting pada 25 Des 2024
I booked this place for my parents to stay while visiting and things went well at first but then they had two issues: first the ac turned off and they wouldn't turn it on again even though it was stuffy and gross in the room. Second issue is that they charged my parents for a buffet breakfast but didn't tell them that it wasn't the included breakfast until after they had sat down and started to eat. My parents don't speak Chinese and the staff should have confirmed with them to make sure they are in the right place instead of charging them. They made the refund, but it's still crazy that it happened in the first place.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you very much for staying at Hilton Guangzhou Science city. We regret that the experience we just had did not meet your satisfaction, and we would like to extend our sincere apologies to you. Your feedback is very important to us, I have conveyed it to the relevant department heads and targeted for improvement, I wish you all the best in your work.
Corto Cinese
Accessible Room (2 beds)
Menginap di Nov 2024
Bisnis
6 ulasan
5.0/5
Fantastis
Diposting pada 16 Des 2024
It's your average Hilton, a bit old, but overall very nice. The room was really big and it had a big balcony (a chair or table on the balcony would have been appreciated). The only thing I didn't like was the breakfast, the freshly made chinese food was ok, below average in taste, and all the baked goods were at least one day old, very very dry. The gym was also very good and well equipped, the swimming pool is closed at evenings but it looked very nice. The room was extremely clean and the front desk accepted all my extra requests (extend check-out, more beauty product, etc)
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Science City. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
Fırat Nuri Fodul paneristi78
Premium King Room
Menginap di Mei 2024
Bepergian dengan teman
1 ulasan
5.0/5
Fantastis
Diposting pada 6 Jun 2024
Amazing. Really hotel personals so good,helpfull persons. Room clean and wonderful. Pool and other activities also perfect. And one more nice thing about here, is very quite,silence and peacefull. 👍🏼👍🏼👍🏼
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Science City. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
SoloTraveling
Deluxe King Room (With Balcony)
Menginap di Okt 2024
Bisnis
7 ulasan
4.7/5
Menakjubkan
Diposting pada 17 Nov 2024
We arrived late. The reception staff were welcoming. I thought it was very kind to have a complimentary upgrade.
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Science City. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
299792458m
Deluxe Twin Room (With balcony)
Menginap di Jul 2024
Keluarga
6 ulasan
5.0/5
Fantastis
Diposting pada 31 Agt 2024
I recently stayed at Hotel and had a wonderful experience. The rooms were spacious, clean, and well-equipped with modern amenities. The staff were incredibly friendly and attentive, always ready to assist with any needs. The location was perfect, within walking distance to many attractions and restaurants. The breakfast buffet offered a wide variety of delicious options. Overall, I highly recommend this Hilton for anyone looking for a comfortable and enjoyable stay.
Terjemahkan
Tanggapan dari Properti: Thank you for choosing Hilton Guangzhou Science City. We are glad to receive your recognition for our services. Adjacent to Jianfengling Park, Hilton Guangzhou Jade Hotel offers picturesque scenery, making it a pleasant experience for guests to stroll, camp or ride in their spare time. The hotel is conveniently located near Guangzhou Baoneng Qoros Cultural Center, Guangzhou Olympic Sports Center, Yushu Park, Nangang River Amusement Park, Luogang Children's Park and other attractions. At the same time, the hotel also has a buffet restaurant and Xiangxue Lou Chinese restaurant, so that guests can enjoy a variety of food during their stay. We sincerely look forward to your visit again, thank you!
MBV
Guestroom (2 beds) (Balcony)
Menginap di Sep 2024
Bisnis
5 ulasan
4.7/5
Menakjubkan
Diposting pada 18 Okt 2024
Excellent service, kind and sympatric staffs . My short stay was very good!
Terjemahkan
Tanggapan dari Properti: Thank you very much for staying at Hilton Guangzhou Science City and sharing your experience with us. Our hotel is widely favored by our guests for its lush and quiet expansive gardens and hospitable services, and we are honored to receive your affirmation of the hotel's service staff. Located in the heart of Science City with its own children's playground, 2,200 square meters of outdoor green lawn, 1,000 square meters of indoor and outdoor swimming pools, hot springs soaking pools and spa, and adjacent to the picturesque Jianfengling Park, and close to the Guangzhou Bao Neng Guanzhi Performing Arts Center, Jade Tree Park, Nangang River Joyful Park, and Luogang Children's Park, our hotel is the ideal choice for a relaxing vacation. We sincerely look forward to meeting you again and wish you a happy life!
Elisa Sellam
Guestroom (2 beds) (Balcony)
Menginap di Mei 2024
Pasangan
9 ulasan
3.5/5
Diposting pada 3 Jul 2024
The stay was pleasant. The district where the hotel is located is not very good in the sense that there are no shopping malls around or anything. However the hotel provides all the amenities so we stayed in the hotel during our entire 3 days stay.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Our sincerest apologies that your expectations were not met during your recent visit to Hilton Guangzhou Science City. At the heart of Science City surrounded by mountains and forests, we’re only 45-minute drive away from Baiyun International Airport, and 25-minute drive from CBD. Metro Line 21 and Line 6 stations, scenic parks and shopping malls are 5-minute walk away. Should you require any assistance during you stay, please do not hesitate to contact our team members.Along with the further improvements in the city's infrastructure, science city would become increasingly popular.We hope to have the pleasure of welcoming you back to Hilton Guangzhou Science City in the future where we are sure you will have a better experience. Thank you!
Tamu
Guestroom (2 beds) (Balcony)
Menginap di Mei 2024
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 30 Jun 2024
My girlfriend and I had a wonderful stay at the Hilton Guangzhou Science City. The service was impeccable and I highly recommend the great value for money at the Executive Lounge and the excellent service and attention to detail received from Yvonne, Carmen, Alaia! They were all so very friendly and attentive to our needs during our stay. Thank you very much indeed, ladies!
Terjemahkan
Tanggapan dari Properti: Dear Guest: Thank you very much for staying at Hilton Guangzhou Science City and sharing your experience with us. Our hotel is widely favored by our guests for its lush and quiet expansive gardens and hospitable services, and we are honored to receive your affirmation of the hotel's service staff. Located in the heart of Science City with its own children's playground, 2,200 square meters of outdoor green lawn, 1,000 square meters of indoor and outdoor swimming pools, hot springs soaking pools and spa, and adjacent to the picturesque Jianfengling Park, and close to the Guangzhou Bao Neng Guanzhi Performing Arts Center, Jade Tree Park, Nangang River Joyful Park, and Luogang Children's Park, our hotel is the ideal choice for a relaxing vacation. We sincerely look forward to meeting you again and wish you a happy life!
Michael
Accessible Room (2 beds)
Menginap di Mei 2024
Keluarga
7 ulasan
2.5/5
Diposting pada 12 Jun 2024
At check in show my booking email told me my booking wasn’t paid ask me to pay again higher price I paid went to the room only one bed I booked two beds went down again tbey found my booking won’t refund my payment said will settle at check out. I refused finally they did. Bad service I am a Hilton Honor member will complain when I get home. Won’t come back to this location.
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Science City. We’re very sorry to learn that your experience failed to meet your expectation. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. As we would like to respond to you personally regarding your stay, please let us know when you are available. Thank you again for your feedback and we look forward to welcoming you back in the near future. Thank you!
Tamu
Kamar King dengan Balkon
Menginap di Apr 2024
Bisnis
2 ulasan
4.2/5
Luar Biasa
Diposting pada 22 Mei 2024
This hotel is great if you are attending an event at AISG Science Park Campus. The service from the front desk and the room cleaning was excellent. Breakfast had great options, and the dining service was attentive and pleasant. If not for the awful weather, it would have been a perfect stay.
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Science City. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
tingting
Kamar King dengan Balkon
Menginap di Jan 2024
Keluarga
1 ulasan
4.7/5
Menakjubkan
Diposting pada 14 Feb 2024
It was a very good staying. Service is good, room is clean, we loved the swimming pools and hot springs. Staff are very friendly and helpful.
Terjemahkan
Tanggapan dari Properti: Dear Guest: Thank you very much for staying at Hilton Guangzhou Emerald and sharing your experience with us. We are honored to receive your positive feedback on our hotel's lush and tranquil landscaped gardens and warm hospitality. Located in the heart of Science City, the hotel is an ideal choice for a relaxing vacation with its 2,200 square meters of outdoor green lawn, 1,000 square meters of indoor and outdoor swimming pools, fountains and spas, and the picturesque scenery of Jianfengling Park, as well as its close proximity to the Huangpu ***** New Year's Flower Market, the Guangzhou Bao Neng Guanzhi Performing Arts Center, the Guangzhou Olympic Sports Center, the Jade Tree Park, Nangang River Joyful Park, and Luogang Children's Park, etc. We look forward to seeing you again. We sincerely look forward to meeting you again and wish you a happy Chinese New Year!
Pengguna Anonim
Guestroom (2 beds) (Balcony)
Menginap di Sep 2023
Lainnya
7 ulasan
4.0/5
Luar Biasa
Diposting pada 25 Okt 2023
Nice quiet hotel peaceful surroundings. Good for relaxing.
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Science City. We are very glad to know that you had enjoyed your time here. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!