Sanying Spa Resort Hotel

Basically this hotel is quite good but there is few points I think the hotel should be notified : 1. the staff lie us when we ask for dinner out the hotel. They told me that outside restaurants will charge us unreasonable price and ask us to take dinner at hotel. The hotel buffet charge is 3++ RMB /person (total I spend 6++ RMB in the end) but the next day I when for outside restaurant all menu are listed with price which cost reasonable price . 2. The buffet I saw doing promotion when I check in which is 99 RMB / person with t&c. But when we ask they say this promotion is no longer having anymore. But why is u placing the promotion advertisement so big in front is u not longer having this!!!! I feel being scammed!!!! 3. When I ask for body lotion the staff told me that they did not provide but my friend room provided!!!!! They keep saying hotel did not provided until I asked them y other room have but mine is not !!!!!!! 4. Honestly the buffet food is not bad but just one thing the salmon section!!!!!! I Q up to take the salmon sashimi I told her I don’t want others us want salmon and I have two people can give me 6 pcs!!!! She told me that cannot!!!!!! One people only can take one plate and I is get 3 pieces of salmon and I have to take long Q again n wasted my time on eating because the bufet just until. 8 pm and I enter at 7++ . 5. Salmon part again!!!! I almost dye because of it because there is a little bone inside the salmon sashimi!!!!! 6. The transportation is really hard to find.. hotel should provide shuttle for nearby place. Conclusion: if the hotel can correct all this mistakes I think this should be a very good staycation for me .. I wish hotel have changes for my next stay!!!

Took the weekend to relax between canton fair phase 1 & 2 , it was a fantastic way to spend the weekend. Nice room, different spas and faculties. restaurant was good , buffet breakfast was ok. recommend going here

Mr. Kenny. You are good staff for us. We have car accident at hotel enterance. He help us like our family. Thank you. This hotel location good. Nor far in Guangzhou. Staff has smile face. Resturant table little small, out side table little hot. Dont want set outside. I suggest eat/finish card on the desk in order to find table easily. Also need beer. In the hot spring, pls arrange more Kids items. It will be helpful for customer coming again.(Like bigger slide) In the lobby, kids zone is useless. I think there is baby zone. Need to upgrade. Normally, kids zone is popular facility in hotel. Thanks.

Good👍

no good hotel price carzy lose money only pool ok that it no more then 400 rmb worth

Service was exceptional. All staffs there were so nice and passion. Definitely will go back.

very good

酒店服務一流，大堂乾淨、整潔。自助早餐豐富多樣，還有驚喜腸粉、現煮米粉、粥。温泉温度適宜，園區安靜有序，泡温泉的地方，有羅漢果茶可以隨時飲用。節假日雖然人多，但是服務人員也是積極工作，沒有怠慢客人。房間內部收拾得當，衞生間和淋浴間是分開的，乾濕分離做得不錯。

第一次去三英，在四五年前，感覺酒店的温泉不錯，是真温泉，服務也很好，是跟先生去的，在陽台泡湯很私密，餐廳出品也不錯，離開前加了雷小姐的微信，答應她下次再來。這一次帶了小朋友去三英，服務依舊如故，雷姝慧小姐姐為我們安排得很周到。温泉依舊好，餐廳出品依然好吃，房間服務隨叫隨到，酒店房間設施可能時間長了略顯一丟丟舊但不影響哈。大堂的生椰拿鐵我也很滿意，每天都喝，下次還會再來的。