Ulasan Turia Granada

Satisfactory. The only complaint is about the entrance. Very unfriendly to guests carrying heavy lugguage.

Located near the train station..the room huge enough and the breakfast was perfect..but i think its far from the main city..need to take a bus every time want to go and need to transfer bus for heading to Alhambra..

Service and location was ok but it is so mean that only supply tea bag only once even I booked 2 nights. Will not consider again.

We had a stay at this hotel in Granada. The service was ok, but some staff were not friendly. The amenities were quite clean, making our stay comfortable. The location was also very convenient for exploring the city and near the train station. Will recommend this place due to its convenience

For me , this is absolutely not a 4 star hotel. 1. Only stairs are available in the main entrance , no guidance to use side entrance if you have heavy luggages. Staff are not even helping/ guiding you to use side entrance via car park. I only know it when I ask. And they can see us clearly carrying two big luggages. 2. Staff are not friendly, you won’t feel welcome at all. The room is just average. There are no restaurants/ supermarkets nearby.

On the last night of our visit, both the heating system and hot water were not functioning. After a long day, we were unable to shower and were shivering in the cold room all night (it was the end of December). This situation was particularly distressing given that I was traveling with my parents, who are in their late 60s and early 70s. As a result of the cold and discomfort, both of them fell ill. I understand that unforeseen issues can occur, but it is the hotel’s responsibility to address such matters fairly. There wa sa lack of acknowledgement or apology from the staff at checkout and despite raising this issue by email, no one from the hotel replied about this significant lapse in service. The inability to access basic and essentials like heat and hot water constitutes a failure to deliver the standard of care and service we rightfully expected. There was no effort to compensate for the inconvenience, no gesture of goodwill, not even a simple "sorry" for failing to meet such basic standards. I cannot recommend staying here and sincerely hope management takes these issues seriously and improve both their facilities and customer service moving forward.

We had a good stay in the hotel. It’s very near to the train station, around 4-6 mins walk. The staff is also very accommodating and nice. On our check in day we were greeted by this male reception, he was nice and he helped us typed out a letter to state our time of arrival in the hotel as we had our luggage delivered after being lost during our Vueling flight from London to Malaga and our insurance company was asking for it due to some claims. The staff also assisted me in calling Vueling using their phone a few times, thank you. The rooms were nice too and it’s very spacious. They had a gym and spa, we enjoyed using both. There ha a bus stop outside the hotel, about 5 mins ride to the Cathedral and if you choose to walk, it’s about 20 min. Lots of eating places around the hotel too. Highly recommended for your stay in Granada. ☺️

Room is big and comfortable. Location is good. Near railway station. Many eateries.

Didn't expect this hotel is just a stone away from the main train station. Bus stops outside the hotel, surrounded with cafes, restaurants and easy to get taxi service. Free buffet breakfast was okay, same menu daily. Strictly 12nn check out no extensions not even 30mins or even if we are willing to pay extra they did not allow us even if the hotel ia not fully booked. Overall, we had a pleasant stay.

best hotel in granada thanks

Friendly staff; various selection for breakfast! Great value!

酒店離火車站很近，大概4分鐘步行。房間寬敞、乾淨整潔，設施齊全，有浴缸SP。酒店的早餐很豐盛，好吃的東西比較多，衹是肚子有限。酒店門前就有公交車站，Granada公交車1.6元，1小時內換乘不用再次買票

酒店位置很好，去老城區很方便，兩餐性價比高，唯獨房間和設施老了，還有床上被子被套不貼合，散開的，附近有很多停車位，沒必要停酒店地下停車場，超級小。偶爾住一晚可以。

設施：較齊全 衞生：不錯，床舒服，洗澡水大 環境：可以 服務：不錯，熱心指導交通出行 我們訂的是包括早餐的，因為早上要趕火車，沒來得及吃，前台按我們的要求在我們出門前打包了兩份早餐，有飲料酸奶麪包等，分量也不算少