Best Garforth Hotels

Nice enough hotel but with some reservations, the main entrance had work going on and was closed.the signage for the alternative entrance was poor and so difficult to get into the hotel. Once in side (I entered through the health club) there wasn’t ant directions to the reception. Once checked in, the room was decent if a bit of a trek to get to. Upon checking out, again the sign for the barrier code wasn’t easy to spot. I’m sure once all the alterations are complete the hotel will be back to the usual standards found at the average Holiday Inn.

We stayed 2 nights in the hotel and found the room to be really comfortable, the staff really friendly and helpful, and the food was really excellent. We didn't use the spa facilities as always arrived too late but the pool looked really inviting. Location was also good as just a few minutes off the M1. I would thoroughly recommend a stay at this hotel.

Not one of the better Premier Inns I’ve stayed at. Getting very dated and in need a a complete refurb. Situated a bit in the middle of nowhere, neither close to Leeds city centre nor the M1 and A1 . A comfortable and clean room but the choice a places to eat was limited to just the chain restaurant opposite. I booked at a very good price so can’t really complain as such. The usual rates are considerably higher and so not worthwhile

Very nice owner. Excellent service.

The staff were so very nice, nothing was too much trouble, we arrived with two small dogs and they were treated like royalty, Kim and Maria behind reception and also Maria who served us in the buffet were so nice and even though Maria was off duty (from the buffet in the morning)that evening she helped Kim out when I had a problem with the tv, and they sorted a new one out straight away.   We fully intend to use the hotel again next time we are traveling that way. The hotel have exceptional great staff

The room is situated on the site of a really nice pub that serves an amazing breakfast!

Terrible terrible service! Checked in night of 20/7 and was told one of our bookings couldn’t be found. No help, compassion, empathy…nothing. Finally a colleague did find out booking and we received the two cards for our rooms. In one of the rooms there was guests already staying in the room!!! We apologised and went to reception. Again the female colleague had no compassion, she said oh yeh we realised that room was already occupied after you left reception!! How did they not know that before assigning us the room?!??? The person whose sleep we interrupted also came down to complain! We finally got a room but then our other booked room was then invaded with another family trying to access the room. They had again assigned another family one of rooms!!! We went down to complain again!! Was told manager would be available in the morning to make a complaint to. Didn’t sleep well because we thought our room would be visited by unsuspecting guests again! Morning came, we went to reception and was told the manager was in a meeting and we had to wait for them. A lady then approached us at breakfast and stated that she was not a manager, she apologised for the same girls at reception telling us that she was a manager. We demanded a refund and was told a manager would contact us later on the day to discuss. As I am writing this report no one has attempted to call us whatsoever. Very unhappy with this service!

The price is absolutely cheap, you can drive to York Ole's park &ride for half an hour to transfer to the city bus. The room is not small, very clean, parking is free, there is a restaurant at the door, all holiday inn for breakfast are the same. There is no elevator, you need to carry your luggage upstairs.

Have stayed here 4 times in the last couple of years. Price paid is good value for setting, location, spa facilities but the rooms are definitely looking tired. Was upgraded once and there was a huge difference in the general cleanliness and decor of the room. General house and communal areas are stunning and grand but rooms under any ‘deals’ are quite basic and are very far from the reception and facilities so not so good if mobility could be an issue. Overall it ticks a lot of boxes for a familiar and convenient one night stay.