Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.5
Fasilitas4.3
Layanan4.3
Kebersihan4.5
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Semua ulasan(61)
Ulasan positif(59)
Ulasan dengan foto/video(33)
Pemandangan laut bagus(16)
Kamar sangat bagus(16)
Desain bagus(13)
Layanan memuaskan(13)
Sarapan lezat(6)
Restoran luar biasa(5)
Buruk(2)
T&DHK
luxury kamar spa sayap
Menginap di Jun 2024
Pasangan
3 ulasan
4.7/5
Menakjubkan
Diposting pada Jun 14, 2024
We stayed here in June when it’s low season so it’s not crowded. Staff was super friendly and the pool size is huge facing the sea. In June the waves are really rough so can’t go swim in the ocean. Breakfast and Dinner was amazing, hotel restaurant manager and staff’s service was exceptional. Our room was facing the sea so we get to wake up seeing the ocean. Room was very clean, the only thing is there are lots of spider babies around the sink and closet, also some tiny ants around, everything else is really good. We will definitely come again!!
Terjemahkan
6/9
Tamu
luxury kamar spa sayap
Menginap di Dec 2023
Pasangan
3 ulasan
5.0/5
Fantastis
Diposting pada Dec 17, 2023
Amazing hotel with great facilities and the best room.
Terjemahkan
Myra’s
Luxury Room Main Wing
Menginap di Mar 2024
Bepergian dengan teman
5 ulasan
5.0/5
Fantastis
Diposting pada Mar 27, 2024
Amazing sea view. Friendly staff very good room service.
Terjemahkan
Mr.Attila
Luxury Room Main Wing
Menginap di Feb 2023
Pasangan
41 ulasan
4.7/5
Menakjubkan
Diposting pada Feb 27, 2023
We came already many times back to this hotel!
we never regret to came here.
Amazing place with amazing energies !
Tanggapan dari Properti: Dear Guest,Thank you for sharing your feedback about your recent stay. We’re glad to hear that you appreciated Bawa’s artistic design and that Ctrip was able to help resolve some issues during your visit. We apologize for the miscommunication regarding your checkout time and for any inconvenience caused by the early luggage pickup.Your comments about room allocation and service details are valuable to us, and we will certainly address them with our team to ensure a smoother experience for future guests.We hope to welcome you back for another stay, where we can provide the level of service you expect and deserve.Ayubowan! (May you live long!) Indika GamageHead of Galle Hotels
Tanggapan dari Properti: Dear Guest,Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the beautiful view, the beach, and our breakfast offerings. However, we sincerely apologize for the issues you encountered with room hygiene and maintenance, we will address them with our team to ensure improvements.We appreciate your insights and hope to have the opportunity to provide you with an even better experience on your next visit.Ayubowan! (May you live long!) Indika GamageHead of Galle Hotels
Tanggapan dari Properti: Dear Guest,Thank you for your wonderful review! We’re thrilled to hear that you appreciated the stunning architecture by reknowned architect, Goefrrey Bawa, and enjoyed the breathtaking views from our hotel. It’s fantastic to know that you found the setting so picturesque for your photos!We apologize for the disappointment regarding your dinner experience. Your feedback about the crabs will be shared with our culinary team to ensure we can improve in that area. We hope to welcome you back for another stay, where we can provide you with an exceptional dining experience alongside our beautiful surroundings.Ayubowan! (May you live long!) Indika GamageHead of Galle Hotels
Tanggapan dari Properti: Dear Guest,Thank you for your glowing review! We’re thrilled to hear that our hotel was the highlight of your trip. It’s wonderful that you enjoyed the amazing sea view, spacious room, and beautiful sunsets from our terrace restaurant. We’re also glad you found our location convenient for exploring the charming old town of Galle. We hope to welcome you back for another unforgettable stay!Ayubowan! (May you live long!) Indika GamageHead of Galle Hotels
ddnes
luxury kamar spa sayap
Menginap di Oct 2024
Bepergian dengan teman
6 ulasan
4.5/5
Sangat Baik
Diposting pada Oct 22, 2024
Gala 附近最推薦的酒店了,Bawa 最後的作品。
沒必要去水療翼,主樓那邊就挺好,看浪很棒
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your fantastic recommendation! We’re delighted to hear that you enjoyed your stay and appreciated the views from our main building. It’s wonderful to know you found our hotel a great spot to relax and watch the waves. We hope to welcome you back soon for another memorable experience!Ayubowan! (May you live long!) Indika GamageHead of Galle Hotels