Tlotlo Hotel & Conference Centre

"Horrible service, not clean. They couldn’t find my booking when I arrived  and also the hotel is closing down in 2 months so we were the only guests there."

Peermont Walmont at the Grand Palm, Gaborone

"We went there on 30 December 2023 after 19 years I expected to find what’s was then, but sadly this beautiful property is so mismanaged now and ruined ………………, there were no people like guest and the pool side bar/ restaurant waiters were placing for 1 hour garden furniture pillows only and shouting and laughing like they are at their own house, after placing the pillows on the chairs and sofas at 12h they just seated on the one of the sofa ( where guest are supposed to seat ) and started to chat and laughed so loud, it was unbearable! You feel uncontrollable to go and seat in the garden! I had to chaise a waitress as she was holding her glass and drinking and walking around the bar and trying to run away from me ( probably I had disturb her …) so finally I got to talk to her and ask if I could order pizza - her answer was that the chef will clean the the pizza oven and I can only order pizza at 6pm ………………… I have no words how happy these all employees are to work the way they work! 🤣 With no one supervising them and just gossiping, laughing and get salaries without actually doing any work they are hired for ……… Waw ………. whoever is managing this hotel now should be let go if the stakeholders wants to have any profit and any guests at all………… Feeling so sad for this beautiful property to be run down like it is now!! The gardens are closed from the back, you can’t go around like we used to, there are lot rubbish plastic bags and bottles in hotel garden - never ever seen something like that anywhere in hotel !! I wouldn’t come back again here for sure! Gaborone it’s also going down …… very sad! Nothing is like used to be 19 years ago……… and no New Year’s party was organized at the hotel like 19 years ago……… waw …… nothing! Sad vey sad……"

African Home Hotel

"The hotel is perfectly located in Gaborone, close to all the major places and sites worth seeing in the Capital. A walking distance to the Three Dikgosi Monument and Fields Mall. I liked this convenience that the hotel offered. The hotel also has plenty of rooms, over 14 and has a Spa, conference venues and a restaurant. There is also a pool inside and the main entrance is guarded with security personnel. Upon arrival, I was warmly welcomed by a gentleman named Sebalo, who also adjusted my booking to a room that he recommended, has better Wifi connectivity, to which I agreed. I appreciated this as the Wifi in the Kgosi room was good during my stay. I also liked that I had covered parking, which I didn't need to pre-book, located close to the room. I also had a decent breakfast for all the days here, prepared promptly and with care by a lady called Violet. I welcomed this value for money aspect to my stay. She was very friendly, warm and tried by all means to vary the breakfast options and presentation on all three days which I appreciated. The room was spacious, had adequate lighting, Aircon, LCD tv, coffee station and kettle and enough mirrors all round. There were also enough bins in the room, an extra blanket and the bedding was clean. There was a desk and chair, which ensured that I could spend some time catching up on my reading in the room. There was no safe and I had to arrange my own twin plug, which was not an issue. The toilet was separate from the shower which I liked and there was shampoo available. Clean towels were on offer, regularly.replaced and room service was offered. The hotel was peaceful and I did not experience any major distractions. I also liked that I paid once I got to the hotel and that no deposit was withheld. Where I think the hotel could have scored more for me was in the following - there was no info-welcome sheet in the room that orientated me to the rules of the hotel, wifi password, breakfast times, lunch or dinner, important emergency numbers and nearby sites worth seeing for instance which is common in most hotels. I had to ask many of these and Sebalo was of assistance. I feel that the hymn sheet would have made it much easier. I found a booklet about sites to see in Gaborone close to the reception area, which I only saw and made use of during breakfast. Those booklets can be placed in the rooms as a suggestion. The bed was not comfortable at all for me and there were some small insects here and there in the room which was not pleasant to see. This is where the hotel dropped points from me. I believe that if the hotel works on these few items, it could do better. However, the service I received from Sebalo and Violet, together with the convenience of the location, shaded parking, breakfast and good wifi in the room, made the stay decent overall. "

Protea Hotel Gaborone Masa Square

"I recently stayed at Protea Hotel by Marriott Gaborone Masa Square in Suite 288 and unfortunately had a very disappointing experience. The level of noise during the night was unacceptable, especially for a hotel of this standard. Loud music from Soya continued late into the evening, and this was followed by extremely loud talking and shouting from patrons at World of Wine, which went on until around 3:00am. As a business traveler, a good night’s rest is essential, and this was simply not possible due to the disturbance. The expectation when booking a suite is a quieter, more comfortable environment, which was not the case. While the location is convenient, the noise levels significantly impacted my stay. I would strongly recommend the hotel address sound management between nearby venues and guest rooms to ensure a better experience for future guests."

Room50Two

"everything about my stay was well curated - from the transfers to the friendly staff and the lovely rooms and facilities. I would recommend staying here."

Apartments @ 125

"Really enjoyed my stay at this apartment complex, the 2-bed apartment was spacious had everything I could need and more. The location is also very central and provided easy access to many key sites in the city. Friendly and accommodating staff as well - very good communication. Overall: Superb stay."

Oasis Motel

"Hosted a wedding in Oasis and the customer service and delivery was amazing.Well done to Phodiso and her team "

53A Luxury Bed & Breakfast