Yamagisi Ryokan

湖畔ビューは最高の反面施設の古さは否めない。 団体客が減っている中の集客獲得で間取りの狭さ避難経路の悪さ良く消防法の適格が通ったと思います。清掃の悪さが目立ちます。当日の金額はそういった面でとても割高に感じました。老舗の門構えの割にはとても残念でした。

ที่พักทำเลดีเห็นวิวทะเลสาบแต่ไม่เห็นฟูจิ เดินทางสะดวกมีที่จอดรถสำหรับผู้เข้าพัก ราคาไม่แพงรวมอาหาร 2 มื้อ ห้องพักสะอาดเป็นที่พักแบบ Ryokan มีบริการ onsen ทั้งกลางแจ้งและในอาคาร ใช้เวลาเดิน 11 นาทีถึงสถานีรถไฟ Kawaguchiko sta. (760 เมตร)

The host of the hotel, a middle aged Japanese man, was very rude to my family and I during check-in. He couldn't find my booking at first because of a spacing error in my name, and only said to me, "No booking", over and over again. My whole family, including my elderly parents, were with me, and you could just imagine our shock after a long day of travel. We had booked two rooms for two nights, all paid in full. I explained to him that the payment already went through to the hotel, and I had the confirmation from Trips.com on my phone. All he would say to me was "No booking, no, no booking." Only when I was about to call Trips.com did the Japanese man look at my name again and do a search on his list. Given the small-medium size of the ryokan this was not a tough job to do to search through the booking names, and the only reason he couldn't find my name at first was a minor spacing error. When he did find my booking, he did not even apologize. His attitude was completely rude and unacceptable. I would not recommend booking this hotel if you don't speak Japanese as the Japanese staff were quite impatient and fast to hang up on the phone if they couldn't understand English well. The dinners served were also disappointing. The raw portion of the meals served, such as the sashimi and the beef that we were to grill ourselves, were not fresh, possibly because they've been sitting out on the table for who knows how long, even though we were punctual to our dinner time. The only redeeming factor of the meal was the nice Japanese woman who served us and the rice. The only reason I booked this hotel was because we planned the trip quite late and it was the only hotel available then with tatami and onsen. However, next time, I would rather not come to Fuji Mountain instead of having to stay at this ryokan again.

酒店很差！毛巾掉毛，房間的水我很冷！

前台服務特別糟糕，10點退房晚半個小時交了延長料金還是不停的站在門外催像是索命一樣態度真的很差，延長內的時間因該算是我的個人時間吧？怎麼一直來催20分鐘催了6次還站到房間門口，明明還在延長時間內真的噁心下次不會再來了

酒店陳設太老化了。餐食還不錯。總體感覺還好

Nice location and overall it was ok room was nice and cozy,enjoyed the hot bath

I have a good time during my stay in Yamagishi Ryokan. Everything is in top notch including the food and services will definitely revisit again in future.

Very good and nice service, good view from the room, the meal is traditional Japan food which is nice