Quality Inn Fresno Near University

Friendly staff, clean but not perfect, had a problem with TV but did not care enough to call staff, refrigerator was not cold. I would stay there again-the two issues were in my view an anomaly and staff would have taken care of them had we cared enough to ask. At checkout, I was told that I needed to choose a certain cable service.

Nice helpful staff. Tv wasn’t working so the front clerk gal came down and fixed right away. I went for coffee and the pot was empty and the front clerk gal make a fresh pot right away. The shower head is super low. The rooms could use some cleaning of the doors inside and out.

Very pleasant stay, nothing to complain about. The staff was very helpful with some items left after the stay, couldn’t have been more courteous and efficient.

I loved this place. It was perfect for us (a couple with a baby) it was nice and quiet, parking was easy right outside our door. Freeway access is around the corner, lots of dining options close by. No weird/problematic people hanging around outside or anything. Staff was friendly. But most importantly the room was VERY clean! There were no weird smells at all. Things seemed to be pretty well maintained within the room. There was a fridge and a microwave. Pretty much my ONLY complaint about our stay is the room didn’t get the best airflow. There was an AC but it’s right next to the door and window (most are) so even if you crack the door and window along with the AC on, the cool air just didn’t really reach the bathroom/vanity area. Which is where it was hottest, after taking a warm/hot shower then trying to blow dry and style hair with heat and applying make up, was a bit uncomfortable because the cool air just didn’t make it far enough into that side of the room. But I can live with that, I just had to pull out my dollar tree geisha fan. I would recommend staying here, I would definitely stay here again.

Pleasant staff at checkin, and very flexible in helping our group have rooms together. Good location in near suburbs. However, the property is old and rooms are smaller than other Quality Inns. Also, the breakfast was not nearly as good as other ChoiceHotels we’ve used; it had no hot food except waffles. Finally, sadly, but not their fault, there were some homeless people hanging around the property.

everything was excellent, I wish the bathroom didn’t just have bar soap and the TV linking is terrible as well

We were given the 'accessible' room, because apparently all other king rooms were booked. The first thing we noticed was that typical smell of hotel carpets which have been washed a few times too many, and the rest of the room confirmed that age and poor quality of maintenance. The worst was the cheap plastic hose of the shower, which directed the water at the curtain instead of the tub. The bed was ok, but this place needs a complete renovation before it deserves the name 'Quality'.

Room was way smaller than the pictures. The shower head was so caked with lime scale that you couldnt change the settings. Not enough towels were provided. Lighting in the room was only privided by lamps so it was dim. Breakfast was advertised as a hot breakfast but lacked proteins. Only waffles, toast and boring cereal.

The lower rating is simply focused on the quality and particulars. Shower head was leaking and the shower head hose was so stiff that it wouldn't hold "straight." Meaning, you can't just stand there and let the water hit you, you have to take it off and rinse yourself off. Despite my room being handicap accessible, they removed the toilet seat cover meaning you have to sit bare on the toilet seat. Fridge seemed unplugged for some time and had a mucky smell to it and even after plugged for several hours, hardly cooled any drinks. TV antenna was disconnected so you can't watch anything and the TV looked like a dated so I woudlnt expect any sort of HDMI connection. Continental breakfast consisted of small packs of yogurt, 2 selections of cereal, bread, coffee, and a waffle maker with no waffle batter anywhere. Thin walls. My last night, the upstairs neighbor was banging his girl for a solid 20 min straight before it stopped. The positives: no issues with staff despite worrisome reviews on yelp. The few interactions I encountered were friendly. They even let me check in at 11am instead of the designated 3pm. The room itself was fairly clean, the bed was clean and very comfy and so were the pillows. A/C was outdated, but works. The rooms sit facing outside so you never walk into the hotel lobby. Makes it easy access to your car parked right outside. Location is good regarding local foods, gas, and liquor store a 2 minute walk.