Best Western Franklin Town Center Hotel Suites

Everything was as expected for the price. Not cheap but almost luxurious. Only real negative was that breakfast wasn’t ready when they said it would be. When I asked how long it would be the guy said not too long as though I had shared my schedule with him or something. How could he possibly know what too long was. Turns out it was too long and I left without eating. That guy sucks but he works at a nice hotel

Sports Bar across the street with a decent menu, Sunday Continental Breakfast was mostly gone by 7:30 AM…

Always great stay here. Good breakfast. The people that work there are always talkative and helpful.

Cons: white towels were dingy Mattress too firm Breakfast was meh Pros: Friendly staff 24 hr coffee available Modern shower Nice toiletries Conveniently located

The check in was quick and the service was great! Hotel was clean and quite. Definitely would return.

The location was convenient to my activities. There were several issues within the room, specifically the bathroom that needed attention. Sink clogged. Toilet seat off center and flushing issues.

The location was great, only 1/2 block from my business location. There were several dining locations within a short driving distance, and each of these delivered. Parking in the lot close to the building was available and well lit at night. Check out was easy and quick, however check-in was a little slower since the desk clerk was by herself on duty and had left the desk to attend to the needs of another guest. Since I was in no hurry that was not an issue. Breakfast was available and tasty and available options included hot and cold beverages, waffles, biscuits and most of the standard hot plate breakfast fare as well as cereal. The room was clean and the bathroom well-stocked. They don't scrimp on the pillows, but I noticed the cable channels on the TV kept locking up. Only downer was the train that came through a couple of times, the tracks being almost across the street made it a little hard to ignore.

Room had a few stains in the shower. Check in was easy but lacked any kind of uniform. They were out of gravy at breakfast but everything else was good.

Very clean hotel with a nice shower. Bed was comfy. Staff was friendly. Breakfast was great. Only complaint was the train noise. It seemed to be all night. Thats my only problem, location. Lol.