Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.0
Fasilitas4.1
Layanan4.2
Kebersihan4.2
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Urutkan berdasarkan:
Semua ulasan(71)
Ulasan positif(62)
Ulasan dengan foto/video(11)
Pemilik properti ramah(6)
Buruk(9)
Tamu
Comfort Single Room
Menginap di Sep 2024
Keluarga
1 ulasan
2.5/5
Diposting pada 20 Sep 2024
The Arabic manger at the desk was very arrogant, he charged me extra, i was not happy the way he was dealing guests like me n my family.
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you for your stay and for rating us. We are really sorry about your bad experiences regarding our front desk staff and that you weren't treated the way you should have been. We will discuss the case with our service team to make sure it does not happen again. Once again, we want to apologize, and we hope to get a second chance to convince you of our high-level standard. Kind regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
prof Alexander
Family Room
Menginap di Nov 2023
Bisnis
83 ulasan
5.0/5
Fantastis
Diposting pada 28 Nov 2023
Very nice hotel Very kind staff working very clean and friendly the very big room thanks for everything near from everything
Terjemahkan
Tanggapan dari Properti: Dear Guest,Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Frankfurt soon!Your H-Hotels team,Stefanie Bergforth - Online Reputation Management
Sudeep
Comfort Single Room
Menginap di Agt 2024
Bisnis
1 ulasan
2.0/5
Diposting pada 13 Agt 2024
Need to improve the service and cleaningness
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you for feedback! We are sorry that not everything was to your satisfaction. Hopefully we can convince you next time and we will try to improve your advice. Until then we wish you a great time! Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Chloe(keluoyi)
Family Room
Menginap di Jan 2024
Bisnis
12 ulasan
5.0/5
Fantastis
Diposting pada 16 Mar 2024
Here again. Large space and nice service
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H4 Hotel Frankfurt Messe!King regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Jasx
Comfort Room
Menginap di Agt 2024
Bepergian dengan teman
1 ulasan
1.0/5
Diposting pada 24 Agt 2024
Betal parking
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you for your review. We hope that you liked our hotel despite the parking fee and that you had a pleasant stay. We would be very pleased to welcome you back.Your team from the H-HotelsSergej Rosenberg - Online Reputation Manager
Tamu
Comfort Room
Menginap di Sep 2022
Pasangan
53 ulasan
5.0/5
Fantastis
Diposting pada 23 Sep 2022
Good hotel. Nice sauna and roof top area. Nice restaurant. Good staff
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Frankfurt Messe!King regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Tamu
Comfort Room
Menginap di Jul 2022
Sendiri
6 ulasan
4.2/5
Luar Biasa
Diposting pada 9 Jul 2022
Nice hotel. Clean and comfortable. However it lacks a mini fridge. Trip.com advertised hotel shuttle but this is no longer available since 2020. Pleasant view from balcony. Overall, I enjoyed the stay and will return.
Terjemahkan
Andrea
Comfort Room
Menginap di Okt 2022
Bisnis
2 ulasan
4.2/5
Luar Biasa
Diposting pada 5 Nov 2022
Quite place near the airport. Clean and pretty new. Buffet for dinner was very small. Convenient for a transfer
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you very much for sharing some great impressions with our future guests. We hope to welcome you soon back again for some memorable days in our hotel.With much appreciation,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Travel77
Comfort Room
Menginap di Jul 2022
Bisnis
48 ulasan
4.0/5
Luar Biasa
Diposting pada 31 Jul 2022
Nice hotel . It’s good to attend the fair . I booked for my colleagues and they weee happy
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our facilities met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again.Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Khedr
Menginap di Mei 2022
Bepergian dengan teman
13 ulasan
5.0/5
Fantastis
Diposting pada 18 Mei 2022
Excellent stay, clean hotel, room delivery, excellent and varied food. Thank you
Terjemahkan
cho yeong o
Comfort Room
Menginap di Jan 2023
Pasangan
3 ulasan
5.0/5
Fantastis
Diposting pada 16 Jan 2023
Perfect wunderbar
Terjemahkan
Tanggapan dari Properti: Lieber Gast, tausend Dank für Ihr wundervolles Feedback, über das sich das gesamte Team sehr gefreut hat. Schön, dass wir Sie von unserem Hotel überzeugen konnten. Hoffentlich sehen wir uns bald wieder!Ihr Team von den H-HotelsSergej Rosenberg - Online Reputation Manager
Tanggapan dari Properti: Dear guest,the entire team would like to say "thank you very much" for thinking of us after your return and for giving our hotel such a nice review. We are very sorry that you were disturbed by the street noise. However, we would be very happy to offer you a room on the other side on your next stay and hope to see you again soon.Your team from the H-HotelsSergej Rosenberg - Online Reputation Manager
Tanggapan dari Properti: Dear guest,Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our service offers and amenities met your expectations. We are looking forward to welcome you soon again! Greetings from the H4 Hotel Frankfurt Messe. King regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Tanggapan dari Properti: Dear guest,Thank you for the feedback regarding your stay in our hotel. We appreciate that you took the time to review your stay and hope to welcome you again in our hotel.Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Tanggapan dari Properti: Dear guest,Thank you for your honest critics. We are very sorry that you got such a bad experience with our service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for this misunderstandings and circumstances you had during your stay. Please let us know directly next time if something is wrong - talk to us! We are there for our guests 24 hours a day to promptly fulfill or remedy any requests or deficiencies. Please be assured that we take your review very seriously and share them to our colleagues to improve in our quality of service. Sincerely,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager