"New hotel with nice rooms but no hot water in the shower and no window. They serve good food, water is overpriced. Very friendly and helpful staff."

"Quite possibly the worst hotel I’ve ever stayed at. My partner and I travel for ten months out of the year and stay in hundreds of hotels and this place, in a word, is gross. The plaster is flaking off the walls, there is mould growing in the bathroom, which was filthy and they don’t have hot water, they weren’t out, they just don’t have it and after reading other reviews they haven’t for at least three years. This would be a good bit of information to put in their listing so guest are aware and can make an informed decision whether or not to endure cold showers for the duration of their stay. The pedestal fan in our room was broken, it still turned on but wouldn’t oscillate or stay pointing up. There were constant black outs which was incredibly inconvenient as we work online and when the power went so did the wifi. The staff were friendly enough but do you self a favour and spend a little more to stay anywhere else but here. ———— Posiblemente el peor hotel en el que me he alojado. Mi pareja y yo viajamos diez meses al año y nos hospedamos en cientos de hoteles y este lugar, en una palabra, es asqueroso. El yeso se está descascarando de las paredes, hay moho creciendo en el baño, que estaba sucio y no tienen agua caliente, no estaban afuera, simplemente no la tienen y después de leer otras reseñas no la tienen. durante al menos tres años. Esta sería una buena información para incluir en su anuncio para que los huéspedes estén al tanto y puedan tomar una decisión informada sobre si soportar o no duchas frías durante su estadía. El ventilador de pedestal de nuestra habitación estaba roto, todavía estaba encendido pero no oscilaba ni permanecía apuntando hacia arriba. Hubo apagones constantes, lo cual fue increíblemente inconveniente ya que trabajamos en línea y cuando se cortó la energía, también lo hizo el wifi. El personal fue bastante amable, pero hazte un favor y gasta un poco más para quedarte en cualquier otro lugar que no sea aquí."

"The hotel has a beautiful environment that makes people completely relax, no need to think about anything, just enjoy tranquility and comfort. The rooms are spacious and clean, the design is elegant, the bed is moderately firm and provides excellent sleep quality. The service staff is kind and attentive, making the overall accommodation experience more perfect. Fully equipped, whether it is a swimming pool, gym or restaurant, maintain a high standard. Every detail shows the intention and makes people linger. It is an ideal place to relax and stay away from the hustle and bustle, whether it is a holiday or a business trip, it is worth a try."

"Heavenly place far from the noise of the city Free boat access 4 trips per day Exceptional family Restaurant on site with very good dishes We tasted the white fish ... just a delight Comfortable room with a view of the lake I highly recommend Mayan Spirit Don't miss this magical place"

"The location is great and easy access to restaurant and tour pick up. Clean and comfortable. Recommended."

"Excellent hotel, very good value for money. The location is very close to the entrance to the island and with several places to eat nearby."

"A nice hotel on the beach of the lake, across a pedestrian bridge Flores Island with a bunch of restaurants. The hotel has a free shuttle from and from the airport. We were not very lucky with the room, no view, window into the corridor, but a large area and breakfast with beautiful view and delicious coffee. From there it is convenient to visit Tikal!"

"Great location, amazing and friendly staff. Best place to stay close to the Centro historico. Highly recommended"

"New hotel, very good care all super clean I recommend it to everyone, the only thing is that the pool is very cold so if they put you heating or something so that the water is not so spectacular! Thanks!"