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Ulasan terverifikasi
Lokasi4.4
Fasilitas4.2
Layanan4.2
Kebersihan4.3
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ISTP遊記
Comfort Room
Menginap di Jul 2024
Keluarga
3 ulasan
4.5/5
Sangat Baik
Diposting pada 31 Jul 2024
I booked this hotel for myself and my family. We really appreciate the friendly service from the staff throughout our stay. The building itself is gorgeous and is located within a few minutes walk from the Firenze SMN train station.
We stayed in two two-bed rooms. One of which was big with a walk-in closet. However the other one was small and we could hear the water pipes at night. Sound isolation was also not great as we could hear laughter from the guests staying next door. Would recommend this hotel to travellers who look for a central location and do not mind hearing some noise from pipes or guests chattering at night.
Terjemahkan
Tanggapan dari Properti: Dear Istp, thanks for the great review ! I'm really glad you enjoyed your stay in Florence, Hope to see you soon again, best regardsDaniele TorriniResident manager
Jasmine
Comfort Room
Menginap di Des 2023
Pasangan
6 ulasan
5.0/5
Fantastis
Diposting pada 22 Des 2023
What’s a pleasant surprise! My hubby and I thought it’s going to be a predictable and ordinary hotel but we were proven wrong. The location is about 10 mins away from the train station. Our stay at Hotel Rivoli was definitely one of the most memorable and value for money we have had in Italy, given the cleanliness, the amenities provided and friendliness of staff. Our room has a small veranda which we had made it a point to have a relaxing glass of wine every night. The hotel is also currently having lovely Christmas seasons exhibits for school children.
Terjemahkan
Tanggapan dari Properti: Dear Jasmine, I'm soglad we match your expectations !! can't wait to see you soon again by the Rivoli Boutique Hotel. Best regardsDaniele TorriniResident Manager
Pengguna Anonim
Comfort Room
Menginap di Apr 2024
Keluarga
9 ulasan
3.2/5
Diposting pada 21 Mei 2024
Had an extra person last minute so one of us was asked to leave the hotel late at night and try to find another one. We were also made to change to a bigger room from the second day on. Hotel itself is ok with nice furnishings and spacious rooms. We didn’t get much help with booking hotels/changing rooms, and the reception wasn’t very polite. Located in busy, noisy, dirty, touristy area but at least it was close to the station.
Terjemahkan
Tanggapan dari Properti: Dear Madam, or Anonymous Guest, thanks for reviewing our hotel, this is always much appreciated to us. Since 1964 the Rivoli Boutique Hotel is glad to host guests as in a private house, and as far as I remember we never asked a guest to leave. Probably you are referring to the third person not preview with your reservation (reservation was for a double room). Fortunately you were assigned a large family room, with space and beds enough for 4 persons and we just checked with you before preparing the third bed and put the extra towels. At night our concierge has been informed that the third person was leaving and we proceeded at the check-out in order not to let you pay for the extra city tax. All this has been explained when you arrived and the other two already checked-in, but probably it has been misunderstood. The location of the Hotel is in the Historical center since the XIV century. Best regardsDaniele TorriniResident Manager
Mel
Comfort Room
Menginap di Mar 2024
Bepergian dengan teman
5 ulasan
5.0/5
Fantastis
Diposting pada 13 Mar 2024
Beautiful hotel with a gorgeous garden and a hot tub heated year round- great way to relax after a day of walking everywhere. Staff was very friendly and helpful. The walls are thin though so you will hear everything so fingers crossed you have quiet neighbours
Terjemahkan
Tanggapan dari Properti: Dear Mel, I'm so happy to read your comment! I'm always honoured when we succed and guarantee our guest a positive experience. Unfortunately on clients good education we can not do so much ! I hope to welcome you soon again, best regardsDaniele TorriniResident Manager
TSAI YU LING
Kamar Single
Menginap di Mar 2024
Bisnis
35 ulasan
5.0/5
Fantastis
Diposting pada 2 Mar 2024
Really my favorite hotel even the room was small but all amenities and bed are so comfortable and usually you won’t stay too much in the room whenever I came back in Florence, the breakfast is amazing and the service is always good not to mention the location is really close to the station and all the attractions in center
Terjemahkan
Tanggapan dari Properti: Dear Tsai Yu Ling, Happy you appreciated yiur stay with us ! We do try our best to satisfy our guests requests. Hoping to welcome you soon again, best regardsDaniele TorriniResident Manager
Vishal117
Comfort Room
Menginap di Feb 2024
Pasangan
2 ulasan
4.7/5
Menakjubkan
Diposting pada 14 Feb 2024
Absolutely brilliant hotel at an amazing location. The grotto del Leo restaurant beside it is fabulous.
Terjemahkan
Tanggapan dari Properti: Dear Vishal, thanks for taking your time to review us. We love to know when our guest had a positive experience. I agree with you that the Grotta di Leo is a good restaurant, but our restaurant Benedicta is very good as well and I hope next time you will have the chance to taste it ! Hopng to welcome you soon again, best regardsDaniele TorriniResident Manager
Kalim’s world
Kamar Single
Menginap di Jan 2024
Sendiri
16 ulasan
4.5/5
Sangat Baik
Diposting pada 25 Jan 2024
This is a good place to take care of your camera before you stay. You'll have to press the shutters from the sculpture behind the front desk, the small garden in the center of the hotel, to the interior of the restaurant where you can read magazines and newspapers. There is also Sky Juice (Lemon Water), which is provided for free in front of the elevator. It's a little ambiguous whether the small bar is a place to drink coffee or enjoy cocktails, but the atmosphere is still good. The pillow is impressive in the room. Let's not expect much space. We offer free drinks on the first day, but we didn't get free drinks every day just because we stayed for three consecutive days. Sensitive people will feel the floor is uneven. If you drop something on the floor, it will keep rolling in one direction. So the doors don't exactly engage. Windows have to be lucky to open. Unfortunately, I didn't see the garden but only the wall. The bathroom gives the impression of making the most of the space, and the shower and shower booth are factors that negatively affect the hotel. Since the front desk is not looking at the front door, you will have to look around to be welcomed. You can't control the heating at will in the room. If it's cold, you have to call the front desk, and you should be lucky to use hot water early in the morning. The inside is more beautiful than the outside, but not everyone is the best.
Terjemahkan
Tanggapan dari Properti: Dear Kalim, so glad of your report: This lind of review ar so usaful to other travellers and to us to improve our services and attentions to our guests. I'm quite surprised about your commnt on Reception staff attention, as this is one of the most appreciated part from mostly of our guest reviews, bbut as I already marked, I will pay more attention on this. Hopimg to see you again, Best regardsDaniele TorriniResident Manager
Tamu
Comfort Room
Menginap di Apr 2024
Bisnis
3 ulasan
4.7/5
Menakjubkan
Diposting pada 5 Jun 2024
Nice cozy hotel right by the Firenze train station. Very kind staffs.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thanks for the great evaluation, I'm so glad you appreciated our efforts to guarantee our guests the best experience. Hope to welcome you soon again, best regards.Daniele Torrini Resident Manager
Travelmeti
Comfort Room
Menginap di Des 2023
Sendiri
5 ulasan
4.7/5
Menakjubkan
Diposting pada 27 Des 2023
The hotel is very well decorated with Christmas spirit! The staffs are all very nice and helpful! The room is spacious and neat. There is also a small swimming pool in the hotel. But the hotel is quite old so some facilities are worn.
Terjemahkan
Tanggapan dari Properti: Dear Travelmeti, thanks for you comment ! The hotyel starting next winter will be renovated, please come back and see our improvements. Best regardsDaniele TorriniResident Manager
Tamu
Kamar Single
Menginap di Nov 2023
Sendiri
4 ulasan
5.0/5
Fantastis
Diposting pada 23 Nov 2023
Lovely surprise of a hotel off of a side street, very close to the train station in Florence. My little single room was perfect, and the windows opened onto the courtyard; I like fresh air in night. Very close to everything, lovely staff. I sat at the bar drinking Campari spritz and writing. The barman played beautiful mellow and evocative music. I made friends with other travellers
Terjemahkan
Tanggapan dari Properti: Dear Guest, I'm so glad you had a poistive experience staying with us by the Rivoli Boutique Hotel. We try our best on service and attentions to the guest, then the "peace" and green of the Old convent (where the hotel has been ralized) makes the difference ! Hoping to welcome you soon again, best regards, Daniele TorriniResident Manager
Penelope
Comfort Room
Menginap di Okt 2022
Bepergian dengan teman
3 ulasan
5.0/5
Fantastis
Diposting pada 22 Okt 2022
Beautiful place to stay, great location, friendly and helpful staff, great restaurants locally and walking distance to everything, will stay again for sure. Breakfast was amazing everyday and staff were super friendly.
Terjemahkan
Tanggapan dari Properti: Dear Penelope, thanks for you nice comment and appreciating our services and house. Hoping to see you soon again, best regardsDaniele TorriniResident Manager
Tamu
Comfort Room
Menginap di Apr 2023
Keluarga
11 ulasan
4.7/5
Menakjubkan
Diposting pada 27 Apr 2023
The location is very nice which is nice the train station.
And the room is quite clean
Terjemahkan
Tanggapan dari Properti: Dear Guets, thanks for your review and staying with us. Hope to welcome you soon again, Best regardsDaniele TorriniResident Manager
Tamu
Comfort Room
Menginap di Okt 2022
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 8 Nov 2022
My wife and I had a wonderful stay at Hotel Rivoli. We loved the unique and classy decor and atmosphere. It felt like an old world Italian hotel. The room was small but well spaced out. The bed was comfortable and the room was spotless. In addition the hotel was in an incredible location. Close to the train station but also just a 5-10 minute walk from many of the main tourist sties in Florence. My only gripe would be the size of the bathroom.
Terjemahkan
Tanggapan dari Properti: Dear Guest, thanks for the faboulous review. I'm really honoured we could offer you those positive sensations. We do try our best and it is so beutyful to read that our efforts have been appreciated. Hoping to welcome you soon again, best regardsDaniele TorriniResident Manager
Alex the Free
Comfort Room
Menginap di Okt 2022
Bepergian dengan teman
82 ulasan
4.5/5
Sangat Baik
Diposting pada 12 Okt 2022
The room is next to the jacuzzi, it’s really nice, but window and lighting is not so great.
Terjemahkan
Tanggapan dari Properti: Dear Alex, thanks for reviewing us, if you would prefere a different room just telling us we would have been more than happy to show you a different solution as all our 87 rooms are different with different facings ! Waiting for your next visit, best regardsDaniele TorriniResident Manager
Tamu
Comfort Room
Menginap di Jan 2024
Keluarga
2 ulasan
5.0/5
Fantastis
Diposting pada 21 Feb 2024
Awesome!
Terjemahkan
Tanggapan dari Properti: Dear Guest,thanks for the great evaluation. Hope to welcome you again in Florence, best regardsDaniele TorriniResident Manager