Hotel dekat Basilica of Santa Maria Novella, Florence

What a location!! Absolutely brilliant. The location was perfect close to train,bus and amenities. The service was brilliant and the breakfast was fantastic, so much more than what we expected. Everyone was very happy there which added to our experience. The food around the area was perfect and all the sights within easy walking distance. We loved our time here

Great hotel that is very well located, its within walking distance of all the most famous places in Florence. The staff is very friendly and helpful, and the lobby of the hotel is beautiful. We found the room and the bed in particular very comfortable. The food served in the breakfast is very good. Our only suggestion is to improve the wifi service, the internet was very slow and sometimes it disconnected. Everything else was perfect, we definitely recommend it.

The location of the hotel is superb as it is near to all major attractions and Firenze S.M.N train station. The hotel itself is unique in every way, with a rich history in its architecture and the past occupants. Additionally, the breakfast at the rooftop restaurant is another experience you don’t want to miss. With the breathtaking view of the entire town, it just made the entire stay extra magical and this will definitely be our choice hotel if we ever visit Florence again.

The hotel was perfectly located, like right in the centre. 1 minute walk to the Dome. I really enjoyed my stay in Florence. The staff was nice. The hotel was fairly clean and the shower was really good. However, the bed was horrible. I felt every mattress spring on my whole body, it was very uncomfortable. Not to mention the walls are paper thin. I stayed 4 nights and the first 2 were fine. However, the last 2 nights a Brazilian couple checked in to the room next door, and I could hear EVERYTHING they said or did as if they were in my room standing next to me. I had to use a white sound machine to black out their noise. Important to mention, they don't turn on the heat or AC unit until later November (according to what the staff said), and it was cold during the night. Also, I got assigned a room in the last floor: floor 4. And there's no elevator and the stairs are steep. So I had to climb 4 floors with my suitcase which was kind of a struggle. Other than that, I would really recommend this hotel because of the price and the location. There's a lot of good restaurants across from the hotel too.

Perfect location, Lots of restaurants and shops around the hotel. A few minutes from the train station. Room was big with powerful air conditioner.

Covenient walking distance to Florence main train starion. Easy to get around to nearby attractiioms too. Nice and spacious room. Would be even better if the room lighrs to have more warm lightings selection instead.

Great location right next to the SMN station, friendly front desk, nice bed, the size of the shower is a bit awkward though

Generally the hotel is ok. Only praise is to the reception staff, Mr Chandan who is patiently advise us on all info on florence. He was on duty mostly during our 4 days stay as claimed another staff is off for vacation. We thank him for his friendliness and smiling faces all the time

It is a very fair deal foe the price we paid. Very eficient and friendly staff at front desk For a shared room,ot would be nice to have a socket outlet at each bed and working bed head light

The structure was inaugurated a month ago, more or less. I strongly recommend you go to their official website and sign up, download their app from the store. By signing up, you will become a member of the Blue club and will have access to discounts of up to 20% and various privileges. After 5 reservations, on the website and on their app, within 12 months you become a & o hostel club plus. With discounts of up to 25% and other various advantages, listed on their website. I stayed for a month so I can make a complete review, I think. I tried both the 4 and 6-bed rooms to sleep, structured on well-made bunk beds all in steel. Comfortable mattresses, the only thing is the covering is a bit viscous and makes rumlrye even at night, but it's not a big deal. I found the 4-bed rooms better (very spacious, the ones on the right when you exit the elevators numbers X01 -X10, X is the floor number). Both types of rooms have private bathrooms. The larger ones have two bathrooms, with shower and sink, the other with sink and toilet, without bidet. Intelligently very comfortable since there are 4 in 6 if the one with the shower is occupied you can easily go to the other to maximize time. The structure is 7 floors, plus a floor -1 floor, where the large served dining room is located, the kitchen where guests can cook for themselves, toilets and more. It is not perfect, there are some small shortcomings here and there, distributed in various sectors more often due to rude customers, than the structure, but overall I absolutely recommend it. I was fine, also because the staff is competent, polite, always available to solve the customer's problems. I thank the director of the facility for having treated me with kid gloves from the beginning and for having resolved disputes with other users who were tenants of my same rooms for reasons of rudeness. Overall rating 9.50/10