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Ulasan terverifikasi
Lokasi4.6
Fasilitas4.6
Layanan4.7
Kebersihan4.6
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Tamu
Locke Studio
Pasangan
29 ulasan
4.7/5
Menakjubkan
Diposting pada
Perfect apartment in the New Town. An easy 10-15 minute walk to The Royal Mile.
Terjemahkan
Tanggapan dari Properti: Hello, Thank you for sharing your experience. I'm very glad you see you enjoyed your apartment and it's central location in the New Town. We would love to have you again :)Take care, Laura and the Eden Locke team.
Tamu
Studio Locke - Dapat Diakses
Sendiri
15 ulasan
4.2/5
Luar Biasa
Diposting pada
Great studio apartment, quiet, comfy and modern. Friendly team. Good location, I’d stay again. It would be improved if they provided tea and coffee making to match your length of stay - they expect you to go and buy your own coffee for the room once you’ve used the minimal allowance, for a 300+ per night place it’s unexpected.
Terjemahkan
Tanggapan dari Properti: Hello, Thank you for your review. I’m glad to see that you liked your studio and found it well located, quiet, comfortable, and modern. It’s amazing that the team was good for you. We provide you with some coffees and teas that are meant to get you started, but we are very generous at the front desk, come and ask for more and we’ll be happy to give you 😉.Hopefully, we get to welcome you back soon!Cheers, Laura and the Eden Locke team.
Selengkapnya
Tamu
Locke Studio
Pasangan
36 ulasan
3.5/5
Diposting pada
Very noisy in the morning because it’s on the ground floor right next to the staff room, you can hear clearly hear door shutting and wake up from your sleep.
Location is very good, that’s for sure.
I’m a bit disappointed when the reception heard the second day of our stay was my wife’s birthday nothing happened - not even a card with a few nice words, you still need to ask tea bags yourself, that’s lame compared to the Locke in Manchester where we got a free drink coupon - that’s the right way to treat your regular customer!
Selengkapnya
Terjemahkan
Tanggapan dari Properti: Hello :) Thank you so much for taking the time to leave us your review. I'm so sorry to read about the inconvenience you experienced during your stay, particularly concerning the noise in the room. Our House Hosts are available 24/7 at the front desk and are always eager to assist guests with any requests, including the possibility of a room change, subject to availability. Our primary goal is to ensure that every guest feels comfortable and satisfied throughout their time at Eden. Regarding you wife's birthday, I sincerely apologize and I am so disappointed to read what happened. Indeed we pride ourselves for our costumer service: always ready for any guests celebrating special occasions and always wanting to go above and beyond. I'm sorry that we fell short on this occasion and you didn't get to experience that. I'd like to thank you once again for bringing these matters to our attention. Please, if you're ever back in Edinburgh we would love to have the opportunity to restore your faith on us. Hope you have a lovely day, Sara & The Eden Team
Selengkapnya
Yewaya
Locke Studio
Sendiri
6 ulasan
5.0/5
Fantastis
Diposting pada
Good location for ppl city walk in Edinburgh
Terjemahkan
Tanggapan dari Properti: Hi Yewaya, Thank you for your review. I'm very glad to see that you enjoyed our central location, walking distance to Edinburgh's main places :). I hope we get to welcome you back if you are ever in town. Have a lovely day, Laura and the Eden Locke team.
Selengkapnya
Tamu
Studio Locke - Dapat Diakses
Bepergian dengan teman
1 ulasan
4.2/5
Luar Biasa
Diposting pada
The room was so cozy and lovely🥰 was amazed by how kitchen was fully equipped! Really appreciated that they even provided us with welcome champagne
💛
Just only that, it would have been perfect if there were a ventilator in the bathroom. It was difficult to use for 3 days because the moisture and smell were not removed. Also, the room was never cleaned even though we stayed for 3 nights in a row.
.
Lastly, we were expecting to see gym in the hotel according to the website/app, but somehow gym was not there. Even though it is a mistake made from the website, the hotel still should make proper apologies to customer for misleading. The lady working from night~midnight(maybe overnight) didn’t make any apologies but kept saying it’s just not there as if we had made a mistake.
Selengkapnya
Terjemahkan
Tanggapan dari Properti: Hello there! Thank you so much for taking the time to share with us your thoughts about your recent stay at Eden, we really appreciate it :) It's great that you were happy with your fully-equipped apartment and with the various amenities in the room - we really do try to make Eden a sort of a new home away from home for all of our guests :) As we're a serviced apart-hotel, rather than a standard hotel, we don't offer daily cleaning services - this is for sustainability reasons and also because we just like to give our guests all the privacy and independence that they need while they're here with us. We do, however, offer weekly cleaning for guests staying longer than a week and we're always more than happy to give your room a quick refresh (i.e. replacing towels, refilling your toiletries and tea and coffee if needed). As for they gym, it's unfortunate that there was a bit of a misunderstanding! While we don't have a gym, we do have a great partnership with an amazing local yoga studio (just a short walk from the hotel) and every guest gets one free class per stay!! :) Make sure to speak to one of our House Hosts next time and they'll be happy to book you in! We do hope to see you again soon :) Take care, Luna and the Eden Team.
Selengkapnya
Mei Kuen Vivian
Locke Studio - Twin
Bepergian dengan teman
5 ulasan
5.0/5
Fantastis
Diposting pada
The hotel is closed to the high street that is easily accessible to most of the sight-seeing spots within waling distance. The room is spacious, neat, clean and contemporary with all amenities offered as a service apartment. The room is quite, too. The only con-side is that the room is not air-conditioned. The hotel team is really friendly and helpful. I enjoyed the 4-day stay in it. I would definitely come back to Eden Locke properties in the future.
Terjemahkan
Tanggapan dari Properti: Hello! Thank you so much for taking the time to share with us your thoughts about your recent stay at Eden :) You're right, we are so lucky to be in such a central location, just a short walk to the very best that Edinburgh has to offer! It makes me so happy to read that you enjoyed your apartment and that it had everything to make you feel right at home :) As for air-conditioning, don't forget to check out our premium rooms (Eden Studios, Mezzanine Studios and One Bedroom Sofa Apartments) when making your next booking as these are all fitted with air-conditioning :) Make sure to come and visit us again soon :) Take care, Sara and the Eden Team.
Selengkapnya
Pengguna Anonim
Locke Studio
Bepergian dengan teman
2 ulasan
4.2/5
Luar Biasa
Diposting pada
The service was good and the equipment in the room was enough for our stay. However, there’s something wrong with the bathroom and the water tended to spread everywhere after shower even if the door of shower was closed firmly.
Terjemahkan
Tanggapan dari Properti: Hello, Thank you so much for taking the time to complete the survey. I am glad you had a great time with us. I will pass your comments to maintenance so they can have a look. Hope to see you soon, Mirian
Tamu
Locke Studio
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada
Excellent location, will be back if In the area. The room had everything you need.
Funny little bits in the room as you can see in pics attached
Terjemahkan
Tanggapan dari Properti: Hi :) Thank you so much for leaving us your feedback. I'm very happy to see that you had such a great stay. We also love 'Who Gives a Crap - toilet paper company, they donate 50% of their profits to help build toilets and improve sanitation in the developing world. They're just amazing. Please, don't leave it too long to come and visit us again. Edinburgh is even better during Christmas time. Have a lovely week, Sara & The Eden Team xX
Selengkapnya
Tamu
Locke Studio
Pasangan
5 ulasan
5.0/5
Fantastis
Diposting pada
A beautiful spacious room with a yoga mat, bath robes and generous bottles of shampoo and conditioner.
Terjemahkan
Tanggapan dari Properti: Hi there!! Thank you for taking the time to tell us about your stay at Eden, we really appreciate it :) It's great to see that you had such a nice time with us and that you enjoyed the many amenities in your room!! Make sure to come and visit us whenever you're back in Edinburgh, it would be lovely to welcome you back!! Have a great day, Luna and the Eden Team
Selengkapnya
really really
Eden Studio
Lainnya
2 ulasan
5.0/5
Fantastis
Diposting pada
extremely good!!!!very large room with perfect facilities!!will book again if travel to Edinburg again
Terjemahkan
Tanggapan dari Properti: Hi Zhaoyee,I'm so glad you had an extremely good stay with us! It's amazing that you like your apartment and our common areas, they are beautifully design and we aim to provide everything you might need. We would love to have you back next time you are in town, I hope is soon! :)Take care,Laura and the Eden Locke team.
Selengkapnya
Tamu
Locke Studio
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada
Great boutique hotel. Right in the heart of Edinburgh. Perfect apartment, staff very helpful with a smile!
Terjemahkan
Tanggapan dari Properti: Hi,Thanks so much for sharing your beautiful feedback :). I'm so happy that our lovely team made you smile and that Eden was the perfect for you.We can't wait to see you again.Marta and Eden Crew x
nassrin roohande
Locke Studio
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada
Everything was great.
Terjemahkan
Tanggapan dari Properti: Hi Nassrin! Thanks for taking the time to rate your stay at Eden :) It's great that you had such a fantastic experience with us! Make sure to come and visit us again if you're ever back in Edinburgh! All the best, Sara and the Eden Team.
Selengkapnya
Sylvia LSY
Locke Studio
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada
Walking distance to Princes street, I liked the food next door Browns Brasserie & Bar
Terjemahkan
Tanggapan dari Properti: Hello,Thanks for taking the time to leave us a review. I'm so glad you had a great stay with us. It's amazing that you enjoyed our central location, walking distance to great bars, restaurants and sight seeings. I hope we get to welcome you again next time you visit Edinburgh.Have a good one,Laura and the Eden team
Selengkapnya
Tamu
Locke Studio
Bepergian dengan teman
1 ulasan
4.7/5
Menakjubkan
Diposting pada
Really friendly staff!
Terjemahkan
Tanggapan dari Properti: Hello there! Thank you so much for taking the time to give us your feedback. It's great to see that you found the staff friendly! Thank you ;) We hope to see you soon, Miri and the Eden Family xx
Jason_D
Locke Studio - Twin
Pasangan
5 ulasan
5.0/5
Fantastis
Diposting pada
Very friendly and welcoming front desk staff. We were upgraded to a one bedroom apartment which was in a quiet location at the top of the building. Comfortable bed, good, large bathroom and fast Wi-Fi. Kitchen area well equipped and very handy. Perfect location in the new town area. My 2nd stay and sure to stay again.
Terjemahkan
Tanggapan dari Properti: Hello, Thank you for taking the time to give us your feedback. I'm glad you get to enjoy the time at Eden Locke. Our location is very lively and central, it is perfect to enjoy the main attractions of the city :) It is great you felt comfortable, we want you to feel at home. Have a nice day, Miri and the Eden team xx