Heeton Concept Aparthotel Edinburgh Queen Street

The facilities was clean and very nice, the staff was also very kind and polite.

Everything is served. Will definitely come back.The staff are friendly and helpful.

On arrival at the hotel, the reception area was undefined with people sitting and seemingly waiting for a room. We were met by a lady who didn't identify herself as being with the hotel company but instead asked if we were looking for something. (Not the best of starts). After checking with two other undefined people the lady who first approached us then informed me that the hotel room I had booked was unavailable due to technical issues and we were instead being accommodated in the sister hote (The Stewart) locatedl around the corner. Once more, confusion reigned. We eventually realised the person who should have met us as a reception representative was the young man sat smoking on the pavement outside, the one we had passed as we entered the building. After some ten minutes of confusion and wasted time attempting to use the automated booking system the same young man asked if we wanted a room. Confusion over. We were given keys and directed along the corridor to the apartment. A well appointed and comfortable lounge/kitchen with bathroom and bedroom. There was a dishwasher and washing machine, in fact, everything necessary to a private apartment. The location was perfect in that it was within walking distance to everything you could want to do or see in Edinburgh. Despite the initial confusion and changes to the original booking I can highly recommend the hotel apartment and will definitely look to book again.

10/10, the staff were lovely and made it so easy to check in and out. Any questions we had they had no issues to answer or help with. A couple of the cups were a little dirty but could have been from people previously staying there. Would 1000% recommend staying here

Its a bit far away from the railway station. Needs at least 20mins walk. However, the room is big and super comfortable to stay. Will definitely stay here again.

Heeton Concept aparthotel is a little gem and a great value for money. The apartment had all the amenities needed, a comfortable bed. It is close to Princess street and to all the restaurants and bars. The staff are amazing and helpful. Well recommended.