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Ulasan terverifikasi
Lokasi4.2
Fasilitas4.3
Layanan4.4
Kebersihan4.4
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Sarah
Kamar Standard
Menginap di Feb 2024
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 8 Feb 2024
The hotel decor, cleanliness, and ambience were all excellent. My only complaint was the bed ,it was the worst we have ever slept on. My husband and I spent the night holding on to the edge as it sunk so baddly in the middle. Our first night was in rm 105, we complained to reception and were moved to 203. However the bed was only marginally better. The headboard is also too far away from the bed,causing the pillows to fall down the back of the bed.
I feel it is such a shame as everything else was so good.
I would also like to compliment all of your staff, they were so well mannered, pleasant and professional.
Please sort out your beds,it is so important and is the only thing letting your beautifull hotel down.
Terjemahkan
MCUZZA
Kamar Standard Double
Menginap di Jan 2023
Pasangan
11 ulasan
5.0/5
Fantastis
Diposting pada 6 Feb 2023
Lovely hotel, right in the centre of Edinburgh. Room was spacious and clean. Staff were very friendly and were very helpful when planning what to do and see in the city.