Ulasan Yepsun Villa [The first choice for overseas tourists]
Yepsun Villa [The first choice for overseas tourists]
No.28, group 8, Tai'an community, Qingchengshan town, Dujiangyan, Sichuan, ChinaLihat Detail Hotel
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam
Ulasan Tamu
4.8/5
Istimewa
2914 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.8
Fasilitas4.8
Layanan4.8
Kebersihan4.8
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Tamu
Kamar Tamu - Pemandangan Taman (Tempat Tidur Double)
Menginap di Jun 2024
Keluarga
1 ulasan
2.7/5
Diposting pada 30 Jul 2024
Over all I am disappointed with this hotel. We booked here as we found the listed amenities to be comprehensive, stating a bar, cafe, restaurant, fitness room, massage room, hot spring, pool, children’s pool etc. however this was not the case. There is only a restaurant that serves coffee and has instant noodles and beers for sale. We saw no sign of a fitness room or massage room. They have a heated pool which was nice to swim in, but no children’s pool or hotspring. The environment is old and run down and has not been well maintained. The public areas are also dirty and messy. The room was nice but did have splashes of dirt on the walls. And the room cleaning service was not very thorough. Some positive aspects are the beautiful environment and view of the mountains and rivers and the service from Xiao Ya, who was very helpful.
Terjemahkan
Tanggapan dari Properti: Hello, dear guest, I'm sorry for the bad experience of your trip. The hotel is located in Qingcheng Mountain. The hotel provides cafes, restaurants, swimming pools and other facilities, which are already relatively complete in the mountains. We have carried out the overall cleaning of the public area hygiene problem you feedback on yesterday and will increase the frequency of public area cleaning from this month. The hotel is located in the mountains. Sometimes the leaves and rain can't be cleaned up in time. I hope you can understand. I apologize to you again. Thank you for your comments and feedback. I wish you a happy life.亲爱的客人您好,很抱歉给您的出行带来了不好的体验。酒店位于青城山,酒店提供咖啡厅、餐厅、泳池等设施,在山中是设施比较齐全的。您反馈的公区卫生问题我们已经在昨天进行了整体的清洁,并且从本月开始加大公区清洁的频次。酒店位于山里,有时候落叶、下雨导致没能及时清理,希望您能够谅解。再次向您道歉,感谢您的点评和反馈,祝您生活愉快。
Tamu
Kamar Ramah Keluarga (Tempat tidur double) (Bak rendam)
Menginap di Mar 2024
Keluarga
4 ulasan
4.5/5
Sangat Baik
Diposting pada 5 Apr 2024
Such a beautiful and welcoming hotel!
We had the family room on the top floor. It was spacious, the bed was huge and super comfortable, the shower was hot and the toiletries smelled amazing! The view was to the mountains and you could hear all the countryside morning sounds when waking up!
The staff are super helpful too! I cannot thank them enough for all the advice and help. Although they do not speak English, we had no problem at all communicating via translator apps.
For foreigners, like us, who do not drive — it is worth mentioning, that the hotel is at the end of the road, right in the mountains. You will need a taxi to go anywhere and taxis are more expensive there, because you either need to use local services or pay extra to didi drivers so they agree to drive you up the mountain serpentines.
There was no massage, as listed here. It was not a problem for us, we absolutely loved the outdoor pool after a long hike.
The restaurant was not working too. But I am aware that you can order food and still have a beautiful meal on one of their terraces.
It is a truly idilic and peaceful place, away from the world.
Terjemahkan
Tanggapan dari Properti: Dear family: Hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that can enable us to constantly find problems at work, correct and make continuous progress. From your comments, we regret to see that this stay did not meet the full score expectation, and we sincerely apologize. We will do a better job in every service link in the future, and live up to your high expectations for the hotel. Thank you again for your support and tolerance for Xiaoya price. I wish you all the best and good luck.
Tanggapan dari Properti: 睡在成都的後花園,享山景溪景房⭐,無邊泳池美爆朋友圈】收到您的滿分評價可真是太高興了。我們距離青城後山泰安古鎮10分鐘左右車程,距離五龍溝景區入口僅5分鐘左右的車程,喜歡徒步爬山的朋友們,回來再在私享泡池裡麪美美的泡上一會兒,助您愜意入眠。期待您的下次回來~
Tanggapan dari Properti: 【睡在成都的後花園,享山景溪景房⭐,無邊泳池美爆朋友圈】收到您的滿分評價可真是太高興了。我們距離青城後山泰安古鎮10分鐘左右車程,距離五龍溝景區入口僅5分鐘左右的車程,喜歡徒步爬山的朋友們,回來再在私享泡池裡麪美美的泡上一會兒,助您愜意入眠。期待您的下次回來~
Tanggapan dari Properti: 【睡在成都的後花園,享山景溪景房⭐,無邊泳池美爆朋友圈】收到您的滿分評價可真是太高興了。我們距離青城後山泰安古鎮10分鐘左右車程,距離五龍溝景區入口僅5分鐘左右的車程,喜歡徒步爬山的朋友們,回來再在私享泡池裡麪美美的泡上一會兒,助您愜意入眠。期待您的下次回來~
Tanggapan dari Properti: 【假期提前訂,⭐提前鎖定超2.9萬人收藏的度假酒店 】感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Tamu
Kamar Ramah Keluarga (Tempat tidur double) (Bak rendam)
Tanggapan dari Properti: 【假期提前訂,⭐提前鎖定超2.9萬人收藏的度假酒店 】感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Jianghuxiaomei
Kamar Tamu - dengan Pemandangan (Tempat Tidur Double) (Bathtub Rendam)
Tanggapan dari Properti: 親愛的客人:非常感謝您抽出寶貴的時間給我們提供反饋,我們非常重視您的意見,給您帶來了不敵期望的旅行體驗,我們深感抱歉!由於咱們家開業快5年了,部分設施確實存在老化的情況,例如您提到的泳池樓梯及周邊外圍(因為咱們的泳池是露天的且全年開放,使用頻率較高,這也導致了這部分設施磨損消耗較快);關於您説的房間的木地板異響、晚上有點冷的問題我們深感抱歉,因為您訂的是咱們家臨溪觀景房,房間是對着小溪的,相較於其他房型確實是會有河風吹過,所以咱們家都會提前給客人把房間的暖氣打開喲~(空調外機難免會有點噪音,所以咱們家的暖氣已經連續不間斷供暖2個月啦)關於熱水:由於您是週末入住的(當天滿房)泡湯高峯時段使用泡池可能會存在熱水温度稍低(熱水温度設定58°)想有更好的體驗建議稍微錯開下時間喲~您的寶貴意見已經如實上報給公司,且公司已擬出詳細的整改方案等待最終決策予以實施。期待下次您再會的時候能看到我們的改變~您的建議會讓我們做得越來越好也是我們前進的目標和動力!最後祝您和您的家人身體健康,事事順意~