Ulasan Jumeirah Burj Al Arab Dubai

1.when we check in say the room will be ready at 3pm but we sit at the lobby, maybe 1 1/2 hours,but no one tell me need so long time ,just say will be ready 2.when we are waiting the room ,our phones no more power,ask for the charger, the staff said in my room have 2 ,what they are talking about? 3.i ask for the staff who can speak Cantonese to help me ,they said sent to my room ,but I wait for maybe 2 hours also no one can help,I need to go to the lobby to get help, the security help me a lot, but the reception service is very bad 4.we want to keep the welcome card for Memories ,but we go down to have dinner buffet, and then we come back,we can’t find the card ,our luggages are tidy up by the house keeping ,I think they make it lost For the service 3star Hotel better than this we stay here for the honey moon,I think this hotel is the worst

I booked a stay at the Burj Al Arab for the experience and that’s exactly what we got. You have an idea in your head of what to expect, but when that expectation is exceeded you really are blown away by your stay. Your only wish will be to have booked for an extra night.

设施：👌 卫生：OK 环境：ok 服务：👌

The hotel will update your definition of luxury accomodation.

The date we booked is our 36 years marriage anniversary. I highlighted it when booking. The hotel is very kind and thoughtful of the special date. A nice cake and wonderful flowers are prepared in our room. We are very touched and happy. The weather is windy but we still have inside swimming pool to enjoy. That is clean and with warm water. My new swimming suit was left in the swimming changing room. Hotel swimming department kept it for very formally and sent to my room also with a nice bag. The swimming suit is actually a brand new and 1st time wear. The staff in GYM room is a nice guy. When I look around there was a very early morning, no others were using the GYM. He has time so introduced a lot in patient. Other services are also available and in very good consideration. Thanks very much

Amazing service and stunning views, you paid what you paid for.

very good service . Hotel room was great. Friendly and helpful staff

Good view and service

thank you trip.com I got a cheaper price than the price I bought a hotel without an application. best trip.com

It’s worth 7 stars as the service and environment, everything is perfect! It’s worth the money we pay. Will come back next time to stay longer.

Thanks for everything

Best hotel ever

Everything’s fine except the roof top leaking water after a heavy rainy during the night. The room is big , but it need some maintenance as it’s a old hotel

Excellent hotel and service . Will definitely stay during next visit