Verified traveler
30 Oktober 2023
DO NOT STAY in this hotel. I rented for the weekend to visit six flags. The area was extremely sketchy not to mention visible cars broken into. The customer service was beyond awful. They tell you if you’re checking in later to call ahead which I did 3 times and nobody was ever available to answer. Each time I waited over 15 mins to get a live person. Then when I did they assured me that front desk will be there once I arrive and to just dial ‘0’ in the phone lobby. Once I arrived there was nobody working and I waited over an hour and was unable to check in. Mind you I was traveling with my sibling who I managed to get authorized to check in as she arrived before me and they still didn’t allow her to check in. But they sure went ahead and charged me for the stay. The best part everyone who walked by us in the lobby stated this is normal and all knew that the front desk person is probably high smoking somewhere or sleeping on the job.
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