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Ulasan Tamu tentang Wanda Vista Dongguan
9.5/10
Outstanding
2026 ulasan
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Ulasan terverifikasi
Location9.5
Amenities9.4
Service9.6
Cleanliness9.5
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All reviews(2026)
Positive reviews(2000)
Reviews with photos/video(370)
Friendly front desk staff(284)
Near shopping area(212)
Convenient for shopping(195)
Delicious breakfast(194)
Convenient parking(134)
Luxurious(73)
Nice bathtub(33)
Excellent afternoon tea(16)
Negative reviews(26)
Pat
Deluxe Double Room
Check-in Apr 2025
Business travelers
6 ulasan
9.5/10
Amazing
Diposting pada 9 Mei 2025
Hotel gives me big surprise in the room for my birthday celebration trip. Thanks! Service is really good and staff are polite. One suggestion to improve is to install USB charger as my phone cannot get charged over the night since I don’t have the electric plug for my USB line. Other than that, I do have a pleasant and relaxing stay with the hotel.
Hyouwa
Deluxe Suite
Check-in Feb 2025
Couples
3 ulasan
10.0/10
Outstanding
Diposting pada 27 Mar 2025
The room I booked was an executive suite. It was large. It had two large rooms, a large bathroom and a walk in closet and a separate toilet. The decor is a little dated. But this did not make it feel any less grand. The previous hotel was more modern but this room is grander in scale.
the bedroom had a panoramic view of the city. We were on the 15th floor. The elevator was fast and would get you from 1 to 15 in 20 seconds.
The bathtub could be enjoyed in the dark with the blinds lifted something I took advantage of each day.
The toilets are not smart which I got used to in my previous hotel. But they did the job.
The shower had good water pressure, the rainfall shower was installed into the ceiling and it had great intensity.
The shampo, conditioner and gel were great and the toothpaste was Colgate.
There were some amenities listed but we're not available during our stay such as the executive lounges and bars, but the staff explained all the benefits could be enjoyed in the dining hall. There is a onsite pool, gym and sauna on the 5th floor along with a spa. I did not get to try the pool as I had no swim wear. But you could rent if you wanted.
The buffet breakfast and dinner was all very good with a lot of options. The freshly cooked noodle and grill station were amazing. I would recommend arriving when it starts or an hour into service as sometimes they begin to pack up before the service is closed.
Drinks were unlimited and so was the self serve gelato, which I frequented
The room was non-smoking and free from smells as requested which is a plus and I am thankful for, as this could ruin the experience for me and my pregnant partner.
The staff were all very welcoming and would greet us every day. Amenities and towels were replenished
The interior of the hall was grand the dining hall was decorated, high ceilings and lots of lights secured behind a safety net.
Dongguan I did not get to see much of. But it's a city that is in the midst of development with new metros being planned and in the midst of being built. I am excited to see how it changes.
Our stay was short but it is indeed one of our most memorable hotels. One due to the size and grandeur of the room and the second was the service provided.
6/17
Tanggapan dari Properti: Thank you very much for your high evaluation of our mattress. Your satisfaction is our greatest honor! We are very pleased to know that this has become the most pleasant experience during your stay. Your feedback is very important to us. It not only recognizes our efforts, but also provides us with valuable advice. We are committed to creating a comfortable and cozy accommodation environment. Your recognition is the best reward for our team's professional service. In the future, we will continue to pay attention to and improve all aspects of facilities and services, hoping to bring you a stay experience that exceeds your expectations again. Thank you again for your valuable evaluation, and look forward to your next visit. Let our service continue to warm all your journeys.
Lucas
Deluxe Double Room
Check-in Feb 2025
Business travelers
7 ulasan
10.0/10
Outstanding
Diposting pada 21 Mar 2025
The Hotel itself it pretty clean and the food is nice too. Would recommend staying there.
Tanggapan dari Properti: 非常感謝您的肯定和鼓勵!很高興您對我們的設施和團隊服務感到滿意。我們始終致力於提供卓越的住宿體驗。對於任何不足之處,我們深感抱歉未能更加完美地滿足您的需求。您的寶貴反饋將指引我們不斷進步,力求將服務提升到一個新的高度。期待有機會再次為您服務,為您帶來超越期待的入住體驗。再次感謝您的支持與認可,我們真誠期待您的下次光臨!
Wei
Deluxe Double Room
Check-in Mar 2025
Business travelers
4 ulasan
10.0/10
Outstanding
Diposting pada 29 Apr 2025
I like the convenience of the hotel location, especially so easy to find delicious foods in the nearby shopping mall. The hotel is clean and noisy free, the checkin service is fast and precise. The breakfast is good, I enjoy Chinese wonton noodles a lot.
Tanggapan dari Properti: 非常感謝您的評價和支持,我們對此深感榮幸。我們很高興您在酒店的住宿體驗愉快,這是對我們團隊工作的一份讚美。再次感謝您的好評,希望有機會為您提供更好的服務。期待您再次光臨,再次享受舒適入住體。
Putrianti
Family-friendly Queen Room
Check-in Des 2024
Family
7 ulasan
8.0/10
Very Good
Diposting pada 17 Jan 2025
Kids was very happy with the room
Tanggapan dari Properti: 尊敬的賓客: 非常感謝您選擇下榻東莞富力萬達文華酒店。能夠為您提供愉悦的入住體驗,我們十分榮幸。 以高品質的服務與完善的設備為您締造迷人、極致及真誠的體驗是我們的承諾和持續努力的動力。請相信,您的肯定與厚愛將激勵我們努力為賓客創造更加温馨愉悦的入住體驗。 再次感謝您的好評及推薦。我們致力成為源自中國並受人尊敬的國際豪華酒店管理公司,我們會努力將深浸中國文化的中華待客之道傳承下去。願常有您相伴。酒店管理團隊
Guest User
Deluxe 2-bed Room
Check-in Feb 2025
Family
3 ulasan
7.0/10
Diposting pada 23 Mar 2025
The hotel is next to Wanda Plaza with many shops and eateries. Very convenient to get good food at Wanda Plaza. The room is clean and spacious but the air con is not good. I complained to the hotel reception and they adjusted the central air con system but still not cold enough to have a good night sleep. Felt the outside air is cooler but the window could not be opened wide enough. Breakfast is good with wide varieties.
Tanggapan dari Properti: Dear guest, we are pleased with your convenient experience around wanda plaza. We apologize for the problem of room air conditioning and acted immediately. The central air conditioning system has been optimized. If you feel that the air-conditioning is insufficient, please inform the service staff to turn on the personal air-conditioning or adjust the room temperature to a more suitable temperature. We are examining the window condition in detail, ensuring that more circulation space is provided. Our goal is to ensure that every guest can enjoy their vacation in comfort. We have always strived to provide service that exceeds expectations. For the previous air conditioning problem, I would like to express my sincere apology again. Looking forward to your visit again and giving more valuable feedback. I sincerely thank you for this review, which helps us to make continuous progress.
Vincent
Deluxe Double Room
Check-in Jan 2025
Family
2 ulasan
5.0/10
Diposting pada 15 Feb 2025
Smokers Hotel, in the lobby you have customer smoking, in line waiting the front desk people smoking. Hotel staff says nothing. Rooms are poorly maintained, rooms are falling apart.
Tanggapan dari Properti: Dear guest, we are deeply sorry and I understand that the inconvenience you are experiencing is very disappointing. I solemnly apologize to you for the problem of customers smoking in the lobby and front desk areas and the failure of hotel staff to take timely action. This really doesn't meet our high standards for guest experience. We are also deeply sorry for your room maintenance issues. We will immediately request the engineering team to check the maintenance standards to ensure that all rooms going forward are maintained to our first class standards. Once again, I sincerely apologize for the trouble caused to you. We attach great importance to your valuable feedback and will take specific measures to improve the service quality accordingly. Looking forward to the opportunity to serve you and make you enjoy a more enjoyable stay experience.
Tanggapan dari Properti: 非常感謝您的評價和支持,我們對此深感榮幸。我們很高興您在酒店的住宿體驗愉快,這是對我們團隊工作的一份讚美。您的反饋是我們不斷改進的動力,我們承諾將繼續提升服務標準,確保給所有客人提供最高質量的住宿體驗,再次感謝您的好評,希望有機會為您提供更好的服務。期待您再次光臨,再次享受舒適入住體驗
Guest User
Deluxe 2-bed Room
Check-in Mei 2024
Business travelers
2 ulasan
10.0/10
Outstanding
Diposting pada 4 Jun 2024
First time stay in this hotel for my business trip ,nice hotel ,i very like the lobby decoration style ,very modern ,the staff service was good ,people very friendly ,especially the concierge provide the really 5 start hotel service 。high recommend ,wonderful trip for this time ,nice
Tanggapan dari Properti: Dear valued guest,Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay with us and that our modern lobby decoration style and friendly staff left a positive impression on you. We are especially pleased to hear that our concierge provided you with 5-star service.We appreciate your recommendation and hope to have the pleasure of welcoming you back for another wonderful trip in the near future.Warm regards,Wanda Vista
Yuen
Deluxe 2-bed Room
Check-in Mar 2025
Family
10 ulasan
7.5/10
Diposting pada 6 Apr 2025
good location, but the facility a bit old, breakfast is fine
Tanggapan dari Properti: 非常感謝您的支持與肯定!深知您的滿意是我們前行的動力。若能詳述您對服務或設施的具體讚賞之處,或有任何需改進的點,請隨時告知。您的每一條反饋都極具價值,將幫助我們不斷提升服務質量。再次對您的喜愛表示誠摯感謝,期待下次的光臨,為您帶來更加完美的入住體驗。
Winnie88:)
Deluxe Double Room
Check-in Apr 2024
Business travelers
7 ulasan
8.0/10
Very Good
Diposting pada 28 Mei 2024
Everything is good. The hotel’s gym is a plus!Will come back again.
Tanggapan dari Properti: Dear Guest, Thank you for your satisfaction with your stay. Your trust and affirmation is the strength of our continuous progress, so that every guest satisfaction is our service tenet. We will continue to strive to create a more comfortable and intimate living environment for you, and look forward to seeing you again!
Joseph
Deluxe Double Room
Check-in Nov 2024
Business travelers
41 ulasan
8.0/10
Very Good
Diposting pada 18 Feb 2025
Location 4/5 Good
Cleanliness 4/5 Good
Service 4/5 Good
Facilities 4/5 Good
Tanggapan dari Properti: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
KIM CHIU
Deluxe 2-bed Room
Check-in Feb 2025
Travel with friends
4 ulasan
10.0/10
Outstanding
Diposting pada 26 Mar 2025
The room is super clean with good gym facility
Tanggapan dari Properti: 非常感謝您對我們的床褥給予的高度評價,您的滿意是我們最大的榮幸!得知這成為了您入住期間最愉悦的體驗,我們感到無比欣慰。您的反饋對我們來説非常重要,它不僅認可了我們的努力,也為我們提供了寶貴的意見。我們致力於打造舒適、愜意的住宿環境,您的認可是對我們團隊專業服務的最好嘉獎。未來,我們將持續關注並提升各方面的設施與服務,希望能再次為您帶來超出期待的入住體驗。再次感謝您的寶貴評價,期待您的下次光臨,讓我們的服務繼續温暖您的一切旅程。
Guest User
Deluxe 2-bed Room
Check-in Jun 2024
Business travelers
6 ulasan
7.0/10
Diposting pada 13 Agt 2024
A typical local hotel in China, still good, just cannot give 5 stars if under international standard.
But for a few days stay for business, it is good enough. Very close to the shopping mall, easy for finding food.
Tanggapan dari Properti: Dear Guest, Thank you for choosing to stay with us and for sharing your experience. We are pleased to learn that you have spoken very well of the reception and the facilities around the hotel. This is something we always strive for. At the same time, we are sorry that you have encountered problems with bed hygiene. We will take your feedback seriously and strengthen hygiene management to ensure that every guest can enjoy a comfortable and clean stay. Thank you again for your support and advice. We look forward to seeing you again.
Guest User
Deluxe Double Room
Check-in Mei 2024
Business travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 4 Jun 2024
Great hotel Great service! Breakfast very good !The gym room very clean! Will chose again next time.
Tanggapan dari Properti: Dear valued guest,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay and that our hotel and services met your expectations. It is always our goal to provide exceptional service and amenities to our guests, and we are glad to hear that you found our breakfast to be very good and our gym room to be very clean.We appreciate your loyalty and look forward to welcoming you back on your next visit. Please do not hesitate to contact us if there is anything we can do to make your stay even more enjoyable.Best regards,