Wanda Vista Dongguan

Ulasan Wanda Vista Dongguan

Wanda Vista Dongguan

No. 208 Dongzong Avenue, Dongcheng Subdistrict, Dongguan, Guangdong, 523000, ChinaLihat Detail Hotel
Wanda Vista Dongguan
Wanda Vista DongguanWanda Vista DongguanWanda Vista Dongguan
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.7/5
Outstanding
1904 ulasan
Ulasan terverifikasi
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1904)
Positive reviews(1880)
Reviews with photos/video(331)
Friendly front desk staff(273)
Near shopping area(200)
Convenient for shopping(186)
Delicious breakfast(168)
Convenient parking(134)
Luxurious(72)
Nice bathtub(34)
Excellent afternoon tea(14)
Negative reviews(24)
Hyouwa
Deluxe Suite
Menginap di Feb 2025
Couples
2 ulasan
5.0/5
Outstanding
Diposting pada 27 Mar 2025
The room I booked was an executive suite. It was large. It had two large rooms, a large bathroom and a walk in closet and a separate toilet. The decor is a little dated. But this did not make it feel any less grand. The previous hotel was more modern but this room is grander in scale. the bedroom had a panoramic view of the city. We were on the 15th floor. The elevator was fast and would get you from 1 to 15 in 20 seconds. The bathtub could be enjoyed in the dark with the blinds lifted something I took advantage of each day. The toilets are not smart which I got used to in my previous hotel. But they did the job. The shower had good water pressure, the rainfall shower was installed into the ceiling and it had great intensity. The shampo, conditioner and gel were great and the toothpaste was Colgate. There were some amenities listed but we're not available during our stay such as the executive lounges and bars, but the staff explained all the benefits could be enjoyed in the dining hall. There is a onsite pool, gym and sauna on the 5th floor along with a spa. I did not get to try the pool as I had no swim wear. But you could rent if you wanted. The buffet breakfast and dinner was all very good with a lot of options. The freshly cooked noodle and grill station were amazing. I would recommend arriving when it starts or an hour into service as sometimes they begin to pack up before the service is closed. Drinks were unlimited and so was the self serve gelato, which I frequented The room was non-smoking and free from smells as requested which is a plus and I am thankful for, as this could ruin the experience for me and my pregnant partner. The staff were all very welcoming and would greet us every day. Amenities and towels were replenished The interior of the hall was grand the dining hall was decorated, high ceilings and lots of lights secured behind a safety net. Dongguan I did not get to see much of. But it's a city that is in the midst of development with new metros being planned and in the midst of being built. I am excited to see how it changes. Our stay was short but it is indeed one of our most memorable hotels. One due to the size and grandeur of the room and the second was the service provided.
6/17
Tanggapan dari Properti: Thank you very much for your high evaluation of our mattress. Your satisfaction is our greatest honor! We are very pleased to know that this has become the most pleasant experience during your stay. Your feedback is very important to us. It not only recognizes our efforts, but also provides us with valuable advice. We are committed to creating a comfortable and cozy accommodation environment. Your recognition is the best reward for our team's professional service. In the future, we will continue to pay attention to and improve all aspects of facilities and services, hoping to bring you a stay experience that exceeds your expectations again. Thank you again for your valuable evaluation, and look forward to your next visit. Let our service continue to warm all your journeys.
Lucas
Deluxe Double Room
Menginap di Feb 2025
Business travelers
7 ulasan
5.0/5
Outstanding
Diposting pada 21 Mar 2025
The Hotel itself it pretty clean and the food is nice too. Would recommend staying there.
Tanggapan dari Properti: 非常感謝您的肯定和鼓勵!很高興您對我們的設施和團隊服務感到滿意。我們始終致力於提供卓越的住宿體驗。對於任何不足之處,我們深感抱歉未能更加完美地滿足您的需求。您的寶貴反饋將指引我們不斷進步,力求將服務提升到一個新的高度。期待有機會再次為您服務,為您帶來超越期待的入住體驗。再次感謝您的支持與認可,我們真誠期待您的下次光臨!
Putrianti
Family-friendly Queen Room
Menginap di Des 2024
Family
7 ulasan
4.0/5
Very Good
Diposting pada 17 Jan 2025
Kids was very happy with the room
Tanggapan dari Properti: 尊敬的賓客: 非常感謝您選擇下榻東莞富力萬達文華酒店。能夠為您提供愉悦的入住體驗,我們十分榮幸。 以高品質的服務與完善的設備為您締造迷人、極致及真誠的體驗是我們的承諾和持續努力的動力。請相信,您的肯定與厚愛將激勵我們努力為賓客創造更加温馨愉悦的入住體驗。 再次感謝您的好評及推薦。我們致力成為源自中國並受人尊敬的國際豪華酒店管理公司,我們會努力將深浸中國文化的中華待客之道傳承下去。願常有您相伴。酒店管理團隊
Guest User
Deluxe Room (2 beds)
Menginap di Feb 2025
Family
3 ulasan
3.5/5
Diposting pada 23 Mar 2025
The hotel is next to Wanda Plaza with many shops and eateries. Very convenient to get good food at Wanda Plaza. The room is clean and spacious but the air con is not good. I complained to the hotel reception and they adjusted the central air con system but still not cold enough to have a good night sleep. Felt the outside air is cooler but the window could not be opened wide enough. Breakfast is good with wide varieties.
Tanggapan dari Properti: Dear guest, we are pleased with your convenient experience around wanda plaza. We apologize for the problem of room air conditioning and acted immediately. The central air conditioning system has been optimized. If you feel that the air-conditioning is insufficient, please inform the service staff to turn on the personal air-conditioning or adjust the room temperature to a more suitable temperature. We are examining the window condition in detail, ensuring that more circulation space is provided. Our goal is to ensure that every guest can enjoy their vacation in comfort. We have always strived to provide service that exceeds expectations. For the previous air conditioning problem, I would like to express my sincere apology again. Looking forward to your visit again and giving more valuable feedback. I sincerely thank you for this review, which helps us to make continuous progress.
Vincent
Deluxe Double Room
Menginap di Jan 2025
Family
2 ulasan
2.5/5
Diposting pada 15 Feb 2025
Smokers Hotel, in the lobby you have customer smoking, in line waiting the front desk people smoking. Hotel staff says nothing. Rooms are poorly maintained, rooms are falling apart.
Tanggapan dari Properti: Dear guest, we are deeply sorry and I understand that the inconvenience you are experiencing is very disappointing. I solemnly apologize to you for the problem of customers smoking in the lobby and front desk areas and the failure of hotel staff to take timely action. This really doesn't meet our high standards for guest experience. We are also deeply sorry for your room maintenance issues. We will immediately request the engineering team to check the maintenance standards to ensure that all rooms going forward are maintained to our first class standards. Once again, I sincerely apologize for the trouble caused to you. We attach great importance to your valuable feedback and will take specific measures to improve the service quality accordingly. Looking forward to the opportunity to serve you and make you enjoy a more enjoyable stay experience.
Guest User
Deluxe Room (2 beds)
Menginap di Mei 2024
Business travelers
2 ulasan
5.0/5
Outstanding
Diposting pada 4 Jun 2024
First time stay in this hotel for my business trip ,nice hotel ,i very like the lobby decoration style ,very modern ,the staff service was good ,people very friendly ,especially the concierge provide the really 5 start hotel service 。high recommend ,wonderful trip for this time ,nice
Tanggapan dari Properti: Dear valued guest,Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay with us and that our modern lobby decoration style and friendly staff left a positive impression on you. We are especially pleased to hear that our concierge provided you with 5-star service.We appreciate your recommendation and hope to have the pleasure of welcoming you back for another wonderful trip in the near future.Warm regards,Wanda Vista
Winnie88:)
Deluxe Double Room
Menginap di Apr 2024
Business travelers
7 ulasan
4.0/5
Very Good
Diposting pada 28 Mei 2024
Everything is good. The hotel’s gym is a plus!Will come back again.
Tanggapan dari Properti: Dear Guest, Thank you for your satisfaction with your stay. Your trust and affirmation is the strength of our continuous progress, so that every guest satisfaction is our service tenet. We will continue to strive to create a more comfortable and intimate living environment for you, and look forward to seeing you again!
Joseph
Deluxe Double Room
Menginap di Nov 2024
Business travelers
41 ulasan
4.0/5
Very Good
Diposting pada 18 Feb 2025
Location 4/5 Good Cleanliness 4/5 Good Service 4/5 Good Facilities 4/5 Good
Tanggapan dari Properti: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
KIM CHIU
Deluxe Room (2 beds)
Menginap di Feb 2025
Travel with friends
4 ulasan
5.0/5
Outstanding
Diposting pada 26 Mar 2025
The room is super clean with good gym facility
Tanggapan dari Properti: 非常感謝您對我們的床褥給予的高度評價,您的滿意是我們最大的榮幸!得知這成為了您入住期間最愉悦的體驗,我們感到無比欣慰。您的反饋對我們來説非常重要,它不僅認可了我們的努力,也為我們提供了寶貴的意見。我們致力於打造舒適、愜意的住宿環境,您的認可是對我們團隊專業服務的最好嘉獎。未來,我們將持續關注並提升各方面的設施與服務,希望能再次為您帶來超出期待的入住體驗。再次感謝您的寶貴評價,期待您的下次光臨,讓我們的服務繼續温暖您的一切旅程。
Guest User
Deluxe Room (2 beds)
Menginap di Jun 2024
Business travelers
6 ulasan
3.5/5
Diposting pada 13 Agt 2024
A typical local hotel in China, still good, just cannot give 5 stars if under international standard. But for a few days stay for business, it is good enough. Very close to the shopping mall, easy for finding food.
Tanggapan dari Properti: Dear Guest, Thank you for choosing to stay with us and for sharing your experience. We are pleased to learn that you have spoken very well of the reception and the facilities around the hotel. This is something we always strive for. At the same time, we are sorry that you have encountered problems with bed hygiene. We will take your feedback seriously and strengthen hygiene management to ensure that every guest can enjoy a comfortable and clean stay. Thank you again for your support and advice. We look forward to seeing you again.
Guest User
Deluxe Double Room
Menginap di Mei 2024
Business travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 4 Jun 2024
Great hotel Great service! Breakfast very good !The gym room very clean! Will chose again next time.
Tanggapan dari Properti: Dear valued guest,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay and that our hotel and services met your expectations. It is always our goal to provide exceptional service and amenities to our guests, and we are glad to hear that you found our breakfast to be very good and our gym room to be very clean.We appreciate your loyalty and look forward to welcoming you back on your next visit. Please do not hesitate to contact us if there is anything we can do to make your stay even more enjoyable.Best regards,
Juan Carlos
Grand Deluxe King Room
Menginap di Apr 2024
Business travelers
3 ulasan
3.5/5
Diposting pada 23 Mei 2024
The facilities for international business travelers are not great. The working desk, desk light and chair and not suitable for working sustained periods of time (chair too low, light did hold position and table round and not practical). I did ask the hotel if they could help and although they were very willing, they didn't manage to find a solution. Also, whilst they are very willing to help, there were many employees that didn't speak fluent English so everything took a long time to explain - from problems to room service. This point about the room service was aggravated by the fact that the ordering process should be done via scanning a QR code on WeChat which then runs an ordering program however this program is ONLY in Chinese so unless you are fluent in Chinese, you will find out after going through the whole process that you need to call the front desk, try to find somebody who can speak English and order that way. It is a nice place just not very focused on international travelers.
Tanggapan dari Properti: Dear guests Hello, it is a great honor for you to stay in Wanda Vista Dongguan R & F Hotel. We regret that your stay was not a perfect experience. The hotel values your feedback very much. Thank you for your suggestion for the hotel. We will optimize the room order menu as soon as possible. The swivel chair can be raised manually. We will increase the inspection of guest rooms, deal with the engineering problems in time, strengthen the training of spoken English, pay attention to details, and improve the guest experience. We sincerely look forward to your coming again and enjoy the hospitality of Wanda Vista. Hotel Management Team
Guest User
Deluxe Double Room
Menginap di Apr 2024
Family
15 ulasan
5.0/5
Outstanding
Diposting pada 15 Mei 2024
It is the best hotel in Dongguan. Great location with a Wanda shopping mall besides the hotel, also Dynatown shopping mall is near and Zhonshang park is just 20 minutes walking from the hotel. The hotel has great amenities, complete gym and indoor swiming pool. Breakfast has good western options. The rooms are very spacious and clean with a comfortable bed and pillows.
Tanggapan dari Properti: Dear guests, thank you for your stay at Wanda Vista Dongguan. Your recognition is a great encouragement to the hotel. We sincerely look forward to seeing you again. Thank you again for taking the time to recognize Wanda Vista.
Guest User
Deluxe Room (2 beds)
Menginap di Feb 2024
Business travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 18 Mar 2024
Clean and Neat, very good services. Most likely will come again for next business trip.
Tanggapan dari Properti: Dear guest, thank you for staying at Wanda Mandarin Dongguan. Your recognition gives the hotel great encouragement and we sincerely look forward to your next stay. Thank you again for taking time out of your busy schedule to recognize Wanda Mandarin Hotel.
Duayun Ogidi
Deluxe Double Room
Menginap di Jun 2023
Solo travelers
2 ulasan
5.0/5
Outstanding
Diposting pada 9 Jul 2023
Where to begin? The location of the hotel is very convenient and the building is beautiful. The staff of this hotel is the best of any hotel I've stayed in, in china! The bellhop ( Ethan) that greeted me and helped me with my bags was highly professional. The check in process was quick and the gentleman spoke English so it made the process very easy for me. I celebrated my birthday this past weekend at the hotel and the staff was so kind to leave a delicious cheesecake and card. , personally signed by the staff for me in my room. I will be coming back here when I visit again.
Tanggapan dari Properti: Dear guest, thank you for your satisfaction with your stay. Your trust and affirmation is our power to continue to move forward, so that every customer satisfaction is our service purpose has always been. We will continue to work hard to create a more comfortable and intimate living environment for you, looking forward to meeting you again!