Banana Island Resort Doha by Anantara

Ulasan Banana Island Resort Doha by Anantara

Banana Island Resort Doha by Anantara

Banana Island, Doha, QatarLihat Detail Hotel
Banana Island Resort Doha by Anantara
Banana Island Resort Doha by AnantaraBanana Island Resort Doha by AnantaraBanana Island Resort Doha by Anantara
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Kami Samakan Harga
1 malam

Ulasan Tamu tentang Banana Island Resort Doha by Anantara

8.3/10
Luar Biasa
84 ulasan
Ulasan terverifikasi
Lokasi8.8
Fasilitas8.1
Layanan7.9
Kebersihan8.7
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Semua ulasan(84)
Ulasan positif(31)
Ulasan dengan foto/video(16)
Pemilik properti ramah(7)
Buruk(4)
j2994
Kamar Premier Pemandangan Laut
Check-in Apr 2025
Pasangan
1 ulasan
10/10
Fantastis
Diposting pada 8 Jun 2025
Excellent service and scenery, would highly recommended to visit
Terjemahkan
Tanggapan dari Properti: Dear J2994,Thank you for sharing your positive experience at Banana Island Resort by Anantara Doha. Your feedback is invaluable to us, and we are thrilled that you enjoyed your stay. We can't wait to welcome you back for another memorable visit.Warm regards,Ali AlassoudFront Office Manager
Lisa
Kamar Premier Pemandangan Laut
Check-in Jan 2025
Pasangan
11 ulasan
10/10
Fantastis
Diposting pada 25 Feb 2025
This was the most amazing beautiful island I’ve been to. So much to do on such a little island Brilliant if you have a family with young kids Food was amazing,would defiantly recommend the Riva Italian restaurant the service was brilliant and the food was definitely 10/10 Also Teds American restaurant had such delicious deserts also a 10/10 Will defiantly be taken my family back there
Terjemahkan
Tanggapan dari Properti: Dear Lisa,Thank you for sharing your positive experience at Banana Island Resort by Anantara Doha. Your feedback is invaluable to us, and we are thrilled that you enjoyed your stay. We can't wait to welcome you back for another memorable visit.Warm regards,Ali AlassoudFront Office Manager
Hassan
Kamar Premier Pemandangan Laut
Check-in Apr 2025
Pasangan
4 ulasan
10/10
Fantastis
Diposting pada 18 Mei 2025
good food, excellent room and view!
Terjemahkan
Tanggapan dari Properti: Dear Hassan,Thank you for sharing your positive experience at Banana Island Resort by Anantara Doha. Your feedback is invaluable to us, and we are thrilled that you enjoyed your stay. We can't wait to welcome you back for another memorable visit.Warm regards,Ali AlassoudFront Office Manager
Tamu
Kamar Premier Pemandangan Laut
Check-in Mei 2025
Pasangan
1 ulasan
8.0/10
Luar Biasa
Diposting pada 5 Jun 2025
The staff on the island were lovely and accommodating. The island itself was quiet but I’d even describe it as a boring. You can walk a lap around it in 20 mins and there’s about 3 things to do apart from eating. The restaurants themselves were very good with excellent service especially the people at Teds diner and al amin at al ahharm. I booked for 3 nights but would advise anyone wanting to go just to book a day trip. There is no need to stay here genuinely
Terjemahkan
Tanggapan dari Properti: Dear Guest User,Thank you for sharing your feedback on your recent stay at Banana Island Resort by Anantara Doha. We are delighted to hear that you enjoyed the luxurious amenities and exceptional service provided by our team. Your positive comments are truly appreciated.We have also noted your feedback about our shortfalls. We apologize for any inconvenience this may have caused and assure you that we are taking steps to address this matter promptly. Your insights are invaluable to us as we strive to enhance the guest experience.We look forward to welcoming you back and providing you with an even more enjoyable stay in the future.Warm regards,Ali AlassoudFront Office Manager
Dubsfan89
Kamar Premier Pemandangan Laut
Check-in Feb 2025
Keluarga
2 ulasan
8.0/10
Luar Biasa
Diposting pada 1 Apr 2025
My first trip was so much better in terms of service. It could have been because of EID. But phones were not being answered, bags took forever to come to the room. When we checked out the bost back was behind schedule almost 40 mins and to get car from valet took another 20 mins. Just much slower than our first trip. I still stand behind that they should have a mini mart or a place to purchase things like snacks, gum, cookies such things that the kids would love and even adults.
Terjemahkan
Tanggapan dari Properti: Dear Dubsfan89,Thank you for taking the time to share your feedback about your recent stay at Banana Island Resort by Anantara Doha. We are truly sorry to hear about your experience and apologize for the inconvenience you faced during your visit.Your feedback is deeply concerning to us, and we are committed to investigating the matter further to prevent any recurrence. Rest assured that we take your comments seriously and will work diligently to address the issues you have raised.We sincerely appreciate your honesty and hope to have the opportunity to regain your trust and provide you with a more positive experience in the future.Warm regards,Ali AlassoudFront Office Manager
Tamu
Kamar Premier Pemandangan Laut
Check-in Jan 2025
Pasangan
2 ulasan
6.0/10
Diposting pada 3 Mar 2025
The resort had many facilities & activities to do but we were unable to enjoy any because no one from the hotel introduced us to the resort or even explain to us how the ferry timing & booking works
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your feedback on your recent stay at Banana Island Resort by Anantara Doha. We are delighted to hear that you enjoyed the luxurious amenities and exceptional service provided by our team. Your positive comments are truly appreciated.We have also noted your feedback. We apologize for any inconvenience this may have caused and assure you that we are taking steps to address this matter promptly. Your insights are invaluable to us as we strive to enhance the guest experience.We look forward to welcoming you back and providing you with an even more enjoyable stay in the future.Warm regards,Ali AlassoudFront Office Manager
ARSHAD
Check-in Okt 2023
Keluarga
10 ulasan
10/10
Fantastis
Diposting pada 18 Nov 2023
Great resort for a weekend getaway from doha . Exceptional service and hospitality.
Terjemahkan
Tanggapan dari Properti: Dear Arshad,Thank you for sharing your positive experience at Banana Island Resort by Anantara Doha. Your feedback is invaluable to us, and we are thrilled that you enjoyed your stay. We can't wait to welcome you back for another memorable visit.Warm regards,Ali AlassoudFront Office Manager
Tamu
Boutique Suite
Check-in Feb 2024
Keluarga
7 ulasan
9.0/10
Sangat Baik
Diposting pada 10 Mar 2024
The food quality was really average for 5 stars hotel, I mean the raw material. Sea food was frozen, not fresh choice
Terjemahkan
Tanggapan dari Properti: Dear Guest User,We want to express our sincere apologies for the challenges you encountered during your recent stay at Banana Island Resort by Anantara Doha. Your feedback regarding dining experience is important to us, and we deeply regret any inconvenience it may have caused you.Please know that we are taking immediate steps to address the issues raised and prevent similar situations from occurring in the future. Your feedback is invaluable to us as we strive to improve our services and guest experience.We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive stay.Best regards,
Tamu
Boutique Suite
Check-in Feb 2024
Keluarga
1 ulasan
2.0/10
Diposting pada 8 Mar 2024
It’s the worst hotel I’ve visited ever. Very unprofessional and a polite staff. The hotel is located far from Doha it’s in the middle of the sea. And there’s a bout to take you there which needs 30mint and the boat has a specific timing schedule to leave every hour up to 11 after 11 you will be out side no one will accept to drive you. There’s no supermarket or even a pharmacy in the island so if you need to buy anything you will need to take 30 mint boat. And be sure you reserve it in advance. It was a nightmare I was not feeling relaxed I feel I need to run and catch the boat and the hardest time for us was when we will checkout we’re I called then 1 night a head and I informed them about the timing of my departure and I confirm 9 Am bout. Unfortunately no one show up to take our luggages and I started the complain again with the stuff you feel they are unhappy and they don’t to work. Really I don’t advise anyone to visit this hotel.
Terjemahkan
Tanggapan dari Properti: Dear Guest User,We are truly sorry to hear about the challenges you encountered during your stay at Banana Island Resort by Anantara Doha. Your feedback regarding your experience is concerning to us, and we deeply regret any dissatisfaction you may have experienced.Please be assured that we are taking your feedback seriously and are working diligently to address the issues raised. Your experience does not reflect the high standards of service we aim to provide, and we are committed to making improvements based on your feedback.We appreciate your honesty and hope that you will consider giving us another opportunity to exceed your expectations in the future.Best regards,Ali AlassoudFront Office Manager
Tamu
Kamar Premier Pemandangan Laut
Check-in Agt 2023
Pasangan
1 ulasan
10/10
Fantastis
Diposting pada 10 Sep 2023
It was a super hotel and service. I recommend it to everyone to witness the great experience.
Terjemahkan
Tanggapan dari Properti: Dear Guest User,We appreciate your positive feedback about your recent stay at Banana Island Resort by Anantara Doha. Your kind words mean a lot to us and we look forward to welcoming you back soon.Best regards,Ali AlassoudFront Office Manager
Tamu
Kamar Deluxe Terrace Pantai
Check-in Apr 2024
Pasangan
1 ulasan
10/10
Fantastis
Diposting pada 19 Mei 2024
It was so good.. can't be better
Terjemahkan
Tanggapan dari Properti: Dear Guest User,Thank you for sharing your experience at Banana Island Resort by Anantara Doha. We are thrilled to hear that you enjoyed your stay with us and hope to see you again in the future.Warm regards,Ali AlassoudFront Office Manager
Joanne Pauline
Kamar Premier Pemandangan Laut
Check-in Jun 2023
Pasangan
3 ulasan
10/10
Fantastis
Diposting pada 13 Jul 2023
One of the most beautiful island we've been. With amazing facilities, amenities and staff! ☺️
Terjemahkan
Tanggapan dari Properti: Dear Joanne Pauline,We are delighted to hear that you had a great time at Banana Island Resort by Anantara Doha. Your feedback is truly appreciated, and we can't wait to have you back for another wonderful stay.Kind regards,Ali AlassoudFront Office Manager
Tamu
Kamar Terrace dengan Pemandangan Laut Mewah
Check-in Mei 2025
Traveler bisnis
3 ulasan
1.0/10
Diposting pada 8 Jun 2025
我寫此信是為了正式投訴我們一行七人在2025年6月3日在貴酒店入住期間遭遇的嚴重服務失誤及員工不當行為。此次經歷不僅破壞了我們的行程安排，更因貴酒店員工的不誠實和敷衍態度，導致我們對貴酒店的品牌信譽徹底失去信任。 事件經過如下： 船衹時間安排錯誤：退房當日，貴酒店為我們預訂的出島船衹時間出現錯誤，直接導致我們面臨無法按時離島的困境。 員工Suthinan的欺騙行為：在與酒店溝通解決方案時，員工Suthinan在明知我們仍有最後登船機會的情況下，謊稱“會另安排船衹並讓我們等待五分鐘”，實則藉機逃離現場且再未露面。此舉存在明顯故意欺騙，意圖拖延時間以逃避責任。 管理層Destiny Bhobho的失職與謊言： 作為Suthinan的上級，Assistant Villa Operation Manager Destiny Bhobho全程無視我們要求與Suthinan對質的合理訴求。 她謊稱“正在與上級電話溝通”，但拒絕出示手機屏幕以證明其真實性，實際並未採取任何解決措施。 其唯一目的是拖延時間直至我們被迫登船，完全未體現管理層應有的專業性與責任感。 我們要求酒店總部對涉事員工（Suthinan及Destiny Bhobho）的不誠實行為作出正式書面道歉，並説明內部處理結果。此次事件嚴重違背了貴酒店宣稱的服務標準與管理水平。我們保留通過社交媒體、旅行平台及法律途徑進一步追責的權利，並鄭重申明：在未得到合理解決前，我們將向所有親友及公眾披露此次經歷。
Terjemahkan
Tanggapan dari Properti: Dear Mr. Guest,Thank you for bringing your recent experience to our attention. On behalf of the entire team at Banana Island Resort by Anantara, please accept our sincerest apologies for the distress and inconvenience caused to you and your group during your departure on June 3, 2025.We are truly disheartened to learn of the issues you encountered, particularly with the boat scheduling and the way the situation was handled by our staff. This is far from the standard of service we promise our guests, and we deeply regret that your experience did not reflect the high levels of professionalism, honesty, and care that we strive to uphold.We understand the impact this situation had on your schedule and your trust in our brand, and we are committed to doing what is right. We genuinely value your feedback and your patience as we work to resolve this properly. Should you wish to speak with us directly or provide further details, we welcome the opportunity to connect with you at your convenience.Sincerely,Alessia UrsoOperation Excellence Manager
Tamu
Kamar Deluxe Terrace Pantai
Check-in Mei 2025
Bepergian dengan teman
24 ulasan
6.0/10
Diposting pada 7 Jun 2025
酒店位於香蕉島，環境優美，裝修超過10年了，工人態度好，可惜前台服務一塌糊塗。預約的上船時間被前台改了，還説謊話5分鐘後會還有船，然後人就失蹤了，叫來了一個經理助理，這個黑皮膚的態度更加惡劣，不解決問題，甚至惡人先告狀叫來了保安，説拍了她照片。建議大家可以買船票上島玩玩，還是住在市區的酒店。
Terjemahkan
Tanggapan dari Properti: Dear Mr. Guest,Thank you for bringing your recent experience to our attention. On behalf of the entire team at Banana Island Resort by Anantara, please accept our sincerest apologies for the distress and inconvenience caused to you and your group during your departure on June 3, 2025.We are truly disheartened to learn of the issues you encountered.This is far from the standard of service we promise our guests, and we deeply regret that your experience did not reflect the high levels of professionalism, honesty, and care that we strive to uphold.We genuinely value your feedback and your patience as we work to resolve this properly. Should you wish to speak with us directly or provide further details, we welcome the opportunity to connect with you at your convenience.Sincerely,Alessia UrsoOperation Excellence Manager
Babaxiexie
Kamar Deluxe Terrace Pantai
Check-in Mei 2025
Bepergian dengan teman
8 ulasan
7.5/10
Diposting pada 14 Jun 2025
是島上唯一的酒店，在酒店專有碼頭需要乘船20分鐘左右才能到達酒店。海面風浪有點大，要有所心裏準備。酒店工作人員比較熱情，就是房間設施稍微有點陳舊。走在沙灘上看日落的風景確實很美。
Terjemahkan
Tanggapan dari Properti: Dear Babaxiexie,Thank you for choosing to stay with us at Banana Island Resort by Anantara and for sharing your feedback.We’re glad to hear you enjoyed the natural beauty of our island, especially the peaceful walks along the beach and the stunning sunsets, these are truly some of the most special moments our location has to offer. It's also wonderful to know that our team’s warmth and enthusiasm made a positive impression during your stay.We appreciate your comments regarding the room facilities and want you to know that we take them seriously. Regarding your note on the boat transfer, we understand that the journey can sometimes be affected by the wind. Our aim is to ensure the transfer is smooth and safe at all times.Thank you again for your valuable feedback. We hope to welcome you back soon and provide an even more memorable stay.Warm regards,Alessia Urso Operation Excellence Manager