White Sands Road, Dar es salaam, Dar es Salaam Region, TanzaniaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.1/5
Luar Biasa
73 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
I have given this Hotel a 1 star as we had 2 nights here, it was not an enjoyable experience. We arrived late at night the First room we were allocated was very very dirty and smelling of Cigarettes, hand towel in the bathroom had been used previously. We asked to change rooms, which they did immediately this room was clean and ok. Restaurant is out the Hotel and over the road on the beach. Food wasn’t great, service was awful, not a good experience at all. We had a 5am checkout in the morning, we had paid our Bill the evening before reception had arrange for us to have sandwiches and fruit to takeaway assured us it would be sitting on the counter at reception. The kitchen staff had to wake up!! Receptionist from the back room as it was not there. Eventually we received our tin foil packages and in it only sandwich each no fruit!!!!! We left and will never return to this hotel .
Terjemahkan
Anatolijs S
Menginap di Okt 2024
Pasangan
1.0/5
Diposting pada 26 Okt 2024
I had dinner two evenings, the food was delicious. I sat at the bar and ordered a fruit plate for dessert, and what did I see, the plate intended for me, the waiter simply eats the fruit from my plate before bringing it, I was shocked. Behaved like pigs. I should have made a scandal, but I was so disgusted that I wanted to get out of there as soon as possible. I ate shrimp for dinner, I would like to know until all the shrimp came to me.??? I do not recommend this place.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the experience you described during your visit. What you’ve described is completely unacceptable, and we take this matter very seriously. We have strict standards in place to ensure food safety and professionalism, and we will immediately investigate this incident with the team to ensure it does not happen again. We truly value your feedback and will work hard to address these issues so that future guests do not encounter similar problems. We understand your decision, but we would love another opportunity to show you the level of service and quality that we are known for. Thank you again. Regards Sonali Kote General Manager
Resenarskan
Menginap di Mar 2024
Keluarga
5.0/5
Fantastis
Diposting pada 15 Mar 2024
Nice place with good rooms. Sweat crew and nice with monkeys coming in the evening We will Absolutly come back! The beach was dirty and not nice to stay on. Pool very nice. Breakfast ok but a lot of birds tried to steal your food. Standard room better than the big ones with balkony.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you so much for your feedback and for taking the time to share your experience! We’re thrilled to hear you enjoyed our nice rooms, friendly staff, and the beautiful pool. It’s wonderful that you appreciated the monkeys coming in the evening – they’re quite the sight! We’re sorry to hear about the cleanliness of the beach and the issues you faced with birds during breakfast. Please know that we’re actively working on improving these areas to ensure a more pleasant experience for our guests. We look forward to welcoming you back and providing you with an even better stay! Regards Sonali Kote General Manager
Tamu
Menginap di Mar 2024
Lainnya
2.0/5
Diposting pada 1 Mar 2024
The pros: The Shuttle driver was very nice, prompt, and personable. We enjoyed the breakfast Buffett each morning. The staff was friendly and enjoyed talking to the guards as they would teach us proper Swahili greetings. Cons: Bedbugs. Not even 14 hours into our stay my wife found and killed a bedbug on the mosquito net at around 5am (see the uploaded pictures) We were petrified! We promptly notified the front desk and were moved to a room on the other side of the floor. That wasn’t far enough in my opinion but we paid for 8 days upfront that was non refundable. On the night before checking out, we’ve received a letter that they would be fumigating. In order to reach this step they must have known it was a problem but ignored it for at over a week. When we checked out the next morning and as of leaving around 2pm we didn’t see any fumigating. After leaving we still have the dread of carrying bedbugs from Jangwani Seabreeze which makes sleeping very difficult and also potentially spreading an infestation and the cost and fallout from that. Going forward we will search recent reviews specifically for bedbugs and if any mention we will avoid that place like the plague.
Terjemahkan
Tanggapan dari Properti: Dear John, Thank you for taking your valuable time and reviewing us. We are so glad and happy to know that you enjoyed your stay and food. Regarding Bedbugs we surprised as we never found. it was an accidently you found and same time we taken action to move your room and internally inhouse we fumigated room ,and coordinated our outsource Fumigation contractor for his availability according he came. You didn't seen day time because we are doing fumigation in evening time to avoid inconvenience. So guest day time they can use pool and out sitting. In the night rooms and all compound fumigated, We have every month fumigation done certificate. We look forward to welcome you back in near future with your family and friends.
Kw1shA
Menginap di Agt 2024
Pasangan
4.0/5
Luar Biasa
Diposting pada 8 Agt 2024
The place was as advertised. Check-in/Check-out was fast and efficient. room was big spacious and very clean. breakfast was ok only downside was birds in the dining area. Staff were really good and attentive. the beach area mhhhh was really not that good. at night the place was dark with little to no lighting. in the morning the area was littered with trash/ garbage. the pool was good and clean. all in all our stay and the hotel was good and will definitely come back Senga
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for sharing your feedback about your recent stay with us! It’s wonderful to know that you found our staff to be attentive and that you enjoyed the pool. We’re sorry to hear about the issues you encountered with the beach area and the dining area. Your comments are invaluable, and we’re taking them seriously. We’re working on improving the cleanliness and lighting of the beach area to enhance our guests’ experience. Additionally, we’re looking into solutions to address the bird issue in the dining area. Thank you again for your feedback and for considering returning. We look forward to welcoming you back and providing you with an even better stay. Regards Sonali Kote General Manager
SK2715
Menginap di Jul 2024
Bepergian dengan teman
4.0/5
Luar Biasa
Diposting pada 25 Jul 2024
All staff super friendly. The rooms were a little outdated. The food at breakfast was not much variety but the food in the courtyard bar was amazing. Freshly cooked and incredible flavours. Resort is right opposite the beach which is beautiful (although beach a little dirty and outdated sun loungers) Overall good experience.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to share your feedback about your recent stay at Jangwani Seabreeze Resort! We apologize for the concerns you mentioned regarding the room’s condition and the breakfast variety. Your comments are valuable, and we’re actively looking into updates to enhance our facilities and expand our breakfast options. Additionally, we’re addressing the issues with the beach cleanliness and sun loungers to improve our guests’ experience. Thank you again for your feedback and for sharing your overall positive experience. We hope to have the pleasure of welcoming you back in the future and providing you with an even better stay. Regards Sonali Kote General Manager
Tamu
Menginap di Nov 2023
Sendiri
2.0/5
Diposting pada 8 Nov 2023
I would like to compliment the workers at the resort. Unfortunately, they can only do so much without someone in charge. I contacted the resort numerous times by email and phone for airport pickup with no response. The previous person did not leave the safe open, which happened and is easily fixable. All that needed is the master key, but no one showed up for days. Since I was told someone was on the way, I waited in the room and wasted two vacation days. Not wanting to leave my values unsecured I checked out.
Terjemahkan
6/7
Tanggapan dari Properti: Dear Rich, Thank you for taking your valuable time and reviewing us. We are so glad and happy to know that you enjoyed your stay and food. Regarding Safe we checked with housekeeping and fixed for future arrival rooms thanks for bringing this to us. Regarding email and call didn't received as per our company policy management is responsible to respond the any query within 20 minutes and every one is top of that but still will keep checking junk email as well. Sorry for inconvenience you had in your stay. We look forward to welcome you back in near future with your family and friends.
Tamu
Menginap di Mar 2024
Lainnya
5.0/5
Fantastis
Diposting pada 1 Mar 2024
Best place with full of fun and facilities. Marvelous management and all staff. Fresh and nice meal and choice of drinks nice music train dance kids games pools swimming pool cleaned like crystal enjoyed all
Terjemahkan
Tanggapan dari Properti: Dear Rashidik, Thank you for taking your valuable time and reviewing us. We are so glad and happy to know that you enjoyed your stay and food , kids activities and management We look forward to welcome you back in near future with your family and friends.
Tamu
Menginap di Mar 2024
Keluarga
5.0/5
Fantastis
Diposting pada 1 Mar 2024
We stayed here multuple times, 3 to 4 times in 2023. I loved my stay there. I spend my new year 2024 with my family for 5 nights Clean rooms, safe parking, clean beach, great breakfast, the best swimming pool in Dar. Lovely my stay. If you are not driving your own car, these tax availability right away.
Terjemahkan
Tanggapan dari Properti: Dear MelauLaltalia, Thank you for taking your valuable time and reviewing us. We are so glad and happy to know that you enjoyed your stay and food and being our repeated loyal client We look forward to welcome you back in near future with your family and friends.