Ulasan Shanshui S Hotel (Zhongshan Square, Dalian Railway Station)

Our room was upgraded at the reception to Suit Room for free because we traveled with kids. The hotel is very nice, the design of room is cozy and relaxing. The stuff is really friendly, there was manager who spoke in English very well. He was professional and very kind. He made our stay comfortable. Chinese breakfast could be improved and include some European dishes.

We really enjoyed our stay at this hotel. The room was quaint with a very comfortable bed. Front desk were very accommodating, spoke some English to my benefit and helped us with everything. Housekeeping was considerate and cleaned room daily. Had breakfast daily and they offered a nice variety of food. It was enough to satisfy for the morning. We even left for a short trip to Shanghai and returned to the same hotel for a few more days. Staff held our excess luggage until we returned which was awesome. Some nice authentic restaurants nearby made it all a great experience. Thank you.

We stayed at this excellent hotel for three nights during our first visit to Dalian in May. The room was very clean and had some very useful amenities such as a refrigerator, clothes washer and a bidet toilet. It was very convenient to wash our clothes and save money. The staff was very helpful and kind. Mr. Chen helped me find an excellent Thai massage spa (Tai Baba) nearby and helped us get taxis. We are especially grateful to the manager Mr. Leon. He left his busy post at the front desk and walked with me several blocks to get medicine for my wife who was briefly ill. We opted for the Chinese breakfast all three days and it was very good. However, the western food selection was limited. That was not a problem for us because the Chinese food was delicious. We are from the USA. Mr. Leon recommended an excellent Japanese restaurant (Konoha or Jiuye) with a huge menu selection in the same building. We ate there twice and there was a waitress who spoke fluent Japanese. There are many Japanese restaurants in close walking distance to the hotel. Also, the hotel is located near a shopping mall with a huge food court on the top floor. We recommend Chinese and foreigners to stay at the Shan Shui S Hotel when visiting Dalian. It made our trip to the beautiful, friendly city of Dalian memorable.

Comfortable bed, clean room and good service.

Nice hotel good position. Breakfast to be improved.

It was a really nice place.

This trip was very happy. Thank you for the hotel's cost-effective experience. The environment was as good as expected. The service attitude made me and my elders feel particularly warm. I will stay here again next time.

Every time I go to Dalian on business, this is my first choice hotel. It is as good as always. The room is very clean and the location is also very good! The cleaning is very timely, and the room is fully equipped with a refrigerator and washing machine!

Very good hotel, very rich breakfast, also upgraded to a suite, the children are very happy, the air conditioning is sufficient, there are fragrant ramen nearby, the room has a hanging iron and a small washing machine, very convenient

The room is clean and tidy. The air conditioner is turned on as soon as you enter the room. The room is warm. There is a smart toilet, a washing machine, and a children's slide. The front desk delivered slippers in a timely manner. I will come again if I have the chance.

Five-star reviews. During the off-season of the Spring Festival in Dalian, there are not many people and the hotel is easy to book. It is very comfortable and convenient to stay. There is a Japanese street next to it. There are many delicious foods nearby. . Satisfied 👍

Facilities: Comprehensive facilities, very comfortable mattress, washing machine and ironing machine, you can ask for laundry detergent at the front desk, very considerate; hot water heats up quickly, the sink is large enough; fully automatic toilet; shampoo, shower gel and conditioner are available Hygiene: Hygiene is in place, disinfectant wipes are arranged next to the toilet, which makes people feel at ease; but the chair at the head of the bed needs to be wiped again, as some plush seems to be stuck on it Environment: It is a five-minute walk to the 129 subway station nearby, which is very convenient to go anywhere; quiet and comfortable without being disturbed Service: The service is in place. I called in the morning to inform that the hotel lobby is under renovation and I need to go to the designated room to handle it, and the customer service answered the phone very quickly In general, it is recommended to stay, and the off-season is very cost-effective

Dalian Shanshui S Hotel, the warm protection of lost and recovered Not long ago, I came to Dalian for a business trip and chose Shanshui S Hotel. The hotel is conveniently located, the rooms are clean, and the facilities are very new. From the moment I checked in, I left a good impression. After checking out and returning, I was shocked to find that the hard drive containing important project data was missing, and the whole person instantly fell into extreme anxiety. Those data are related to the key progress of the project, and the consequences of losing them are disastrous. In a panic, I quickly contacted the hotel. On the other end of the phone, the voice of the front desk guy was calm and kind. He patiently listened to my story, gently comforted me not to worry, and carefully asked for details. After hanging up the phone, I was still uneasy, but I could only wait anxiously. Unexpectedly, not long after, the front desk guy called back to inform me that the hard drive was found! It turned out that the cleaning lady found it when cleaning the room and handed it in in time. The guy not only confirmed the characteristics of the hard drive with me in detail, but also kindly helped me check whether the data was complete. Knowing that the data was complete, my hanging heart finally fell to the ground. The guy also carefully arranged a courier for me and sent the hard drive back safely. This serious and responsible attitude touched me deeply. This experience made Shanshui S Hotel soar in my heart. The hotel not only has excellent hardware conditions, but also impeccable service. The professional enthusiasm of the guy at the front desk, every detail shows the hotel's care for guests. Shanshui S Hotel will definitely be my first choice when I come to Dalian in the future, and I will also warmly recommend it to everyone around me!

The day I went there, the water pipe was broken and yellow water kept coming out. It might not be the hotel's problem, but it really affected the stay experience. The front desk was also actively solving the problem and took a lot of water for washing, so the service is five stars, but you still need to understand the pipeline restoration situation in advance and let me know in advance