42 Đ. Nguyễn Chí Thanh, Phường 1, Thành phố Đà, Phuong 1, Dalat, Lam Dong Province, VietnamLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
3.9/5
Good
75 ulasan
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Ulasan terverifikasi
Location4.0
Amenities3.7
Service4.0
Cleanliness3.9
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All reviews(75)
Positive reviews(46)
Reviews with photos/video(6)
Negative reviews(6)
Jariya
Deluxe Queen Room
Menginap di Okt 2024
Couples
5 ulasan
4.5/5
Great
Diposting pada 25 Nov 2024
Slipper is reused, it was packed and we noticed that there is hair inside slipper bag.
Martyj77
Premium Deluxe Lake View
Menginap di Nov 2024
Couples
7 ulasan
4.7/5
Amazing
Diposting pada 27 Des 2024
The balcony should have a small table and chair to enjoy the view !
Chong
Deluxe Queen Room
Menginap di Jan 2023
Travel with friends
17 ulasan
4.7/5
Amazing
Diposting pada 16 Feb 2023
My favourite hotel whenever I go Dalat! Very close to the night market, lake garden. Many eateries like cafe, hot pot are just outside of the hotel. Big room but they don't have aircon in the room and it could be hot during day time I. The month of March to Aug.
Trần Quốc Vĩnh
Deluxe Twin Room
Menginap di Feb 2025
Couples
15 ulasan
3.7/5
Diposting pada 1 Apr 2025
Good service, clean hotel, central location, very convenient for tourism
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호돌스
Deluxe Twin Room
Menginap di Mei 2024
Family
15 ulasan
2.7/5
Diposting pada 16 Jun 2024
I went on a trip to Dalat and stayed for 2 nights. Overall, the breakfast was delicious and the staff was friendly. However, since the hotel is old, the condition of the hotel rooms is not very good. (especially the bed)
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jiong
Deluxe Twin Room
Menginap di Okt 2024
Travel with friends
2 ulasan
3.2/5
Diposting pada 16 Jan 2025
The facilities are old, but the food is okay
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Anonymous User
Deluxe Lake View Room
Menginap di Jan 2024
Travel with friends
15 ulasan
3.2/5
Diposting pada 27 Mar 2024
The facilities are old, the location is OK, and the price/performance ratio is not high
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Guest User
Deluxe Twin Room
Menginap di Nov 2023
Couples
5 ulasan
5.0/5
Outstanding
Diposting pada 18 Mar 2024
Basically in line with expectations
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Guest User
Premium Deluxe Lake View
Menginap di Okt 2023
Couples
6 ulasan
4.5/5
Great
Diposting pada 16 Nov 2023
Staff are friendly and service is good
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Guest User
Deluxe Twin Room
Menginap di Mei 2023
Travel with friends
1 ulasan
5.0/5
Outstanding
Diposting pada 12 Jun 2023
The facilities are clean and the breakfast service is great.
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sarapO9662LT
Menginap di Okt 2024
Couples
3.0/5
Diposting pada 22 Nov 2024
We were disappointed with our stay in this hotel compared to other 4 star hotels in VN. We had a deluxe room on the 2nd floor. The room was in the back of the hotel, so quieter than the lake facing rooms. However, our view was so subpar that there was no reason to keep the doors to the balcony open. The hotel is quite large and well located next to the night market, however, it was virtually empty while we were there, and so we were surprised that service was just so-so. Their English isn't great The breakfast was also quite average. The coffee was undrinkable! For Westerners, the coffee in the pots needs to be heavily diluted before drinking. I love coffee, but I drank tea! The rooms are fine . Clean and the bed comfortable. There is no AC, but a fan ( and heater) are provided. The hotel is old and not updated. I think its location may be its best feature, but we walked 20 minutes to find restaurants we liked. We did enjoy a Halal restaurant ( Sarah's) which was nearby .
Tanggapan dari Properti: Dear our value customer, Thank you for taking the time to provide feedback on your recent stay with us at TTC Ngoc Lan- our guest feedback is paramount to us. I am disappointed to read that your experience with us was not up to your expectations. I do advise that we are in the process of undertaking many upgrades over the course of the coming years. To provide the best services, our young team is always trying our best to deliver exceptional experiences to customer The team and I appreciate your feedback, and we all look forward to welcoming you back again soon where new experiences await you at TTC Ngọc Lan Sincerely, General manager
453diept
Menginap di Okt 2024
Travel with friends
3.0/5
Diposting pada 1 Nov 2024
We stayed at NgocLan Hotel since the first time April 1998 until last March 2024 for at least 7-8 times When we checked out after 3 days, a staff member went to our car making us pay for their hotel slippers, it was not much but it was rude and ridiculous. Wondering the next travelers are wearing used slippers? Then just learned about escargot in salad dish, rotten food We booked a suite and a room at another new hotel for December 2024 Thank you but no more TTC NL in DaLat
Tanggapan dari Properti: Dear our value customer , Thank you for taking the time to provide feedback on your recent stay with us at TTC Ngoc Lan- our guest feedback is paramount to us. I am disappointed to read that your experience with us was not up to your expectations, we sincerely aplologize you for this unexpected situation To provide the best services, our young team is always try our best to deliver exceptional experiences to customer The team and I appreciate your feedback and we all look forward to welcoming you back again soon where new experiences await you at TTC Ngọc Lan Sincerely, General manager
long m
Menginap di Sep 2024
Business travelers
2.0/5
Diposting pada 29 Okt 2024
First time ever, requested for a late check out of 1hour right after checking in( which means 13:00) and the FO told me that they will give an extra charge of 50% of room price. Of course I said no. Also asked for an extra key, or at least a temporary card for the electrical matter and they said no, which surprised me. Never have I see a service which was so lack of delicacy like this. Everything else was ok including room.
Tanggapan dari Properti: Dear Mr. Long, Thank you for taking the time to provide feedback on your recent stay with us at TTC Ngoc Lan- our guest feedback is paramount to us. I am disappointed to read that your experience with us was not up to your expectations, we sincerely aplologize you for this unexpected situation To provide the best services, our young team is always try our best to deliver exceptional experiences to customer The team and I appreciate your feedback and we all look forward to welcoming you back again soon where new experiences await you at TTC Ngọc Lan Sincerely, General manager
453diept
Menginap di Sep 2023
Couples
4.0/5
Very Good
Diposting pada 26 Okt 2023
We always stayed at TTC NgocLan since our first trip coming back to DaLat in 1998 and again we already book for our next stay in spring 2024 We were traveling with friends so each time we stayed at TTC NgocLan we had good times and memories too We enjoyed the most beautiful view eating breakfast upstairs where we took lot of pictures of sunrise over the lake with great compliments from everyone
Tanggapan dari Properti: Dear 453diept, Thank you for taking the time to provide feedback on your recent stay with us at TTC Ngoc Lan- our guest feedback is paramount to us. I am happy to know that your stay was comfortable and enjoyable with the services from our team and your experience in our hotel The team and I appreciate your feedback and we all look forward to welcoming you back again soon where new experiences await you at TTC Ngọc Lan Sincerely, General manager
Guest User
Menginap di Des 2022
Family
1.0/5
Diposting pada 31 Jan 2023
The hotel is serious degrading . The room is not clean . The bath room door stuck Worst of all . There few accidents happened to customers and the hotel just ignored Never again. What a waste of money
Tanggapan dari Properti: Dear 156harryq, Thank you very much for posting your feedback on your recent stay at TTC Ngọc Lan. We truly value the opinions of our customers, and we apologize that we did not meet your expectations. I am disappointed to read that your experience with us was not up to your expectation. I do advise that we are in the process of undertaking many upgrades over the course of the coming years. In the other hand, our young team is always providing the best services during your stay as we are passionate about delivering exceptional guest experiences. The team and I appreciate your feedback and we all look forward to welcoming you back again soon where new experiences await you at TTC Ngọc Lan Sincerely, General manager