The resort is great but the staff could definitely do a better job given the cost per night. When we arrived, we got our room only at 3:15 PM, and that is after reminding the staff. The Excursion planners were pretty disappointing too, they were more of a sales people for the excursion companies that were not interested in helping with anything outside of what they had to sell, which was very limited. The lines for dinner were very long, up to 2 hours, with some people getting tables without getting into the line, bypassing the common people. The staff was not willing to provide any comments on the waiting times. On the other hand the food was great and the entertainment was better than usual for all inclusive resorts in Mexico.
Terjemahkan