El Trebol

We came back again 14 months after our last visit to celebrate my birthday. Yet again, great friendly staff and the expected selection of mixed foods across the week that should suit all tatstes across the board. If you're that fussy then go self catering. We can't really comment on the kids entertainment as we didn't bring any with us. The night we watched the adults entertainment it was a good laugh, and the entertainment staff really threw themselves into it trying to entertain the guests. The only drinks complaint I'd say is that the beer in the AI is supposed to be Amstel but it is much gassier than Amstel bought in bars in the town. Also, their 'Baileys' should really be refrigerated once opened and NOT kept alongside the other spirits as it is a dairy based alcohol and can make people sick if it's not kept this way. The wife felt a little queasy after a drinking it and we discovered its not kept on ice or in a fridge. Couple of points that we noticed that maybe management could address with a couple of signs... - GUESTS TO DRESS APPROPRIATELY WHEN USING THE RESTAURANT - GUESTS TO REMEMBER TO WASH THEIR HANDS WHEN USING THE TOILETS Couple of simple things as noticed a few guests 'forgetting' to wash their hands after using the toilet then going to restaurant and getting cutlery from holders that others use too. Hotel could ensure that hand sanitiser is available in the toilets. Guests using the restaurant with half their body hanging out, along with signs advising guests to cover up properly, maybe staff could enforce. However, yet again, a great stay and I would recommend El Trebol to others and would happily stay here for a third time.

We laughed at other reviews when they said 'bring your own bathroom towel', but my one bit of advice is bring your own towel! The towels provided are small and seem to repel water, I've got a pair of leather trousers that are more absorbent. But seriously, the hotel is good but has room for improvement. The location is ideal, the pool area, rooms and gardens are generally tidy. The room is spacious, really comfy beds and is super insulated from outside noise. Loungers are comfy too. Balconies are large and private. Generally it's a good hotel but there were too many things that annoyed us, other than the towels! I'll start with the pool, it closes at 6pm along with the pool bar despite the sun shining on it to 7:30pm. To make sure you vacate the pool they start stacking up the loungers and hosing down the pool area whilst you're sitting there. The earliest we saw this start was 4:30pm. There's not enough outside seating to accommodate people once the pool closes. Nor is there enough seating for the evening entertainment - and we visited in an off peak week. Food was hit and miss, some nights were really good like Italian night, but Chinese night was awful. One evening they provided some mashed potato but it was Smash! The next morning the hash browns were also Smash. Rooms are cleaned 5 times a week and towels changed every 3 days. Cleaning seems to mean making the bed, our floor wasn't mopped for our entire stay. Food at the pool bar was poor, partly warm burgers etc. There's plenty of signs up with rules around the pool, i.e. don't reserve loungers, no running, kids must be accompanied at all times, don't take glasses outside the restaurant etc. But no one enforces any rule. Annoying kids running wild, we saw loungers reserved and unused for 2 consecutive days with the same towels, kids playing football in the outside bar area, glasses being taken to the pool - nothing is enforced. If you are staying here, don't worry, it's a decent hotel, just a few too many things we didn't like.

Went on a mother daughter trip and we had such a great time! The entertainment staff go above and beyond and we really enjoyed taking part in the activities, both day and night time. Shoutout to Iggy, Maja, Silja and Kennedi. The food is as you would expect but with some variety as they had different themed nights. Made good friends with the lifeguard too. About a 15-20 minute walk to the main shops and restaurants but there are some nearby also. We went on the bus to Puerto del Carmen for a day, the waterpark and also to the Sunday market. The reception was helpful with information. Would return in the future!

This is the second time for this hotel and it still didn't dissappoint me. The staff in the restaurant work really hard and the variety of food at breakfast lunch and evening is really good. The hotel was always kept clean and staff at reception friendly. Plenty of sunbeds available during the day. Great location. I will definitely return.

Really nice and pleasant hotel, reading the reviews prior to going was not sure what to expect but honestly it is great for a 3 star hotel you will struggle to beat this one. Rooms are a very good size, comfy beds yes they may need a bit of updating especially the bathrooms, the balcony's are huge. Pool area very nice a goods selection for everyone just a bit on the cold side. bars offer what you want not the best quality but again 3 star, food in the pool bar during the day was typical burgers, hot dogs, chips and ice creams. Restaurant was where we were surprised after reading the reviews, all I will say if you think the food is bad here you should pay more money and go luxury 5 star and pay 3 times as much for your holiday's. Yes we all know it may get repetitive but its buffet food, everything was fresh and tasty and offered a good different selection everyday, I'm fussy and I managed to fill my plates every day. Entertainment is ok the girls try their hardest and it must be a difficult job pleasing everyone, we got involved with the day time games and had a real good laugh with them and other guests, Cillja & Kennedi are lovely girls and we got to know them really well, if any one reading this meets Kennedi just mention to her how many times a day she says the word PERFECT. all in all I would definitely recommend this hotel it's in good location 5 minutes walk to the beach and 10 to the town, a few shops and bars outside and if you want a great night out of hotel go to Cactus jacks and get hammered.

We spent one week in this hotel, is good located with good service. Hotel is located near SPAR shop and rest of main city. About 300 meters from beach, I recommend but on winter pool was not heated, also we not received all inclusive bands and have to ask for service many times

Stayed at the hotel from 04-11 April during the school Easter holidays . Room was possibly in need of refurbishment but was clean , small suitably equipped kitchen area with hob , fridge and kettle . Spacious balcony overlooking the pool area .Always spare sun loungers available , pool clean but cold Food was excellent . A/I drinks were good and you were able to help yourself to hot drinks all day which in my experience is not the norm , free and easy to use safety deposit box a nice touch as was free mini golf. Staff friendly and helpful . The hotel was nicely located with a large Spar Shop 50 yards away . I would happily return to this hotel.

Better than many 4 star hotels we’ve stayed at, very impressed & will definitely go again. Great location, preferred the quieter pool with the kids slides. Food was great & always a good selection, Mexican night was a particular hit with us all. Rooms are massive we had a large corner room 333 with a huge balcony. No negatives apart from maybe offering set times for dinner rather than a free for all. Would highly recommend

We stayed here last Christmas had a fabulous 10 nights, clean hotel good food ideally situated for exploring Costa teguise. We have just booked to come back again this Christmas, hope we can have the same room the block across from buffet restaurant room 377 or 375