livvy244
16 September 2024
Overall the hotel was very clean, with very helpful staff and some great entertainment. The reason my review is average is because it advertises 5 pools but it is actually 1 large one split in 2, a children’s one which was tiny and around 10cm deep so not good for children that want to play and swim, an adults one and the indoor one in the gym. I am 5’2 and could only touch the floor in the adult one, so it’s not great for families with young children. The all inclusive in the restaurant had different options everyday, but the pool snack bar was the best!!! But you don’t get told you can order from there throughout the day we found this out ourselves a few days in and we used this for lunch instead of the restaurant. The actual restaurant was limited for fussy eaters but very good if you like fish/seafood. Couldn’t complain about breakfast though there were plenty of options. You get to eat at one of the onsite restaurants, the teppanyaki style was no good to us as only fish/seafood options. We ate at the Mediterranean it was lovely, but there were some chef specials on the menu that you had to order 24hrs before which nobody informed us of that was a shame. The restaurant didn’t have its own toilets you were told to use the ones round the pool so it didn’t really feel like a special dining experience. The alcohol options on the all inclusive were very good to be honest, real Malibu was a bonus! But they will not make any cocktails that are not on the menu even if it includes the alcohol that is included on all inclusive. The location of the hotel isn’t great if you like to get out and walk, it is around 30/40minute walk from any bars/restaurants. The gym was standard, limited equipment but enough to make do with what is there. The indoor pool was a bonus on cloudy days. We booked all activities/excursions/golf on our own as through the hotel was more expensive. The evening entertainment was really good, we had some great nights in the hotel. Although it wasn’t advertised very well and the kids disco was at 8.30pm which is quite late… I would probably try another H10 hotel in the future if the location was convenient.
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