Comfort Inn & Suites Copley Akron

Very nice place. I felt good about staying there & sometimes at hotels I can easily get creeped out if not clean enough.

We stayed here for one while traveling across the state. Staff was friendly and helpful and we were able to check in an hour early. Room was clean and the breakfast buffet was filling and had many choices available. The only complaint we had was the elevator was in serious disrepair. None of the lights on the buttons worked and the doors had huge scuffs where it was scraping against the inner wall. Definitely did not feel safe so we utilized the stairs most of our trip.

Property needs renovation. TV was not working, intercom phone was not working, smelling bad. Elevator is not showing which floor you are. I don’t recommend.

Comfort inn comforted me when I needed it the most. Front desk is very welcoming and goes above to help when needed, food service makes sure breakfasts is always fresh and house keeping staff does an awesome job with the little time they have to clean rooms. I know because I’ve experienced doing it myself. I’m a fan of this place.

The room wasn’t clean on arrival. Feet print on the wall. Dust everywhere. Old musty smell. Literally had to ask for the linen to be changed. Reason given “rooms are only cleaned every 3days” After asking the attendant to please attend to the room I left for the day. Upon returning nothing was done. Linen not changed. No clean towels. Nothing! Reason given “they don’t speak good English so they probably didn’t understand what was said.” Asked if I could cancel remaining days I was told no because stay was booked through a 3rd party so no refunds You all need a DEEP CLEANING AND DUSTING! I can say the young lady at the desk was very nice, patient and overworked. She was there from night to day. She did her best to handle my concerns. Thank you to her! Keep her! You need her!!

Stay away! The place is filthy! ********** in the tub, whiskers in the sink, dirty toilet, stains in carpet, something encrusted in carpet, large sticky spill in hallway. Reported it all at check in and requested another room. They said the hotel was full. Breakfast was minimal with stale bagels and biscuits hard as rocks. Complete disaster!

After speaking to somebody about booking my reservation, they failed to tell me that the elevator was not working in the facility. I had to walk up four flights of steps, and then my shower did not work, so I had to walk all the way back down because they would not give me a new key unless I came back down For a different room. The shower did not work. Very disappointed.

it was pretty good. the staff was very helpful and friendly and the room was pretty spacious.

The breakfast was very limited but Ok. We got there and we were told the elevator just broke so they had everyone staying in rooms on the 1st and 2nd floor and using the stairs. It was not repaired while we were there. Probably should have marked them lower due to this but at least we got a room.