Ulasan DoubleTree by Hilton Columbus/Worthington

The location of the hotel is very good, but the facilities are a little old, but the price is really cheap.

Hotel did not change sheets when requested, only the towels despite requesting changes foe both. Room service just tossed the sheets on a chair and added fresh towels to the room. Had to call the hotel externally as the phone did nor have a power source, in order to request things. Front desk staff ranges from pleasant to childishly unprofessional. Many other staff working food or cleaning either don't speak English, or speak a limited amount. Otherwise, clean rooms and relatively inoffensive. Breakfast is NOT 15 dollars. It's two prices depending on who you ask among the staff members.

路過入住的，酒店房間可以，乾淨整潔，但是沒有洗衣房，早餐收費，建議去附近吃早餐

性價比不錯

From check in until we left it was really awful. I booked two rooms. Went to check in and gave my name and the front desk person checked me in and gave me one room key. So I asked about the second room and he said “ how was I supposed to know you had two rooms? “ I don’t know maybe because you work here and are looking at the reservations? Does the system really not show that I booked two? I did it in the same transaction. We did not get rooms near each other. The entire hotel smelled like ****. Half the lights and outlets didn’t work, there was old trash under the pull out sofa, it was just purely awful. So disappointed.

The lobby looks nice, the rest that is questionable....... rooms needs to be updated. We was under the impression we got breakfast but apparently we did not and it was going to be $22 each, ok no big deal we went out to eat. The bed was clean, the curtains had mystery stains, the toilet had been broke beforehand and had a terrible repair job, bathroom door was splitting at bottom and needed replacement, sink looked like a cheap home repair with a marble top, also the whole room needed a good dusting. Check in was fine first night, next night was going to ask for more towels and desk clerk was on the phone with i am assuming management, but gave us the one minute finger sign did not tell management to hold on or let me take care of guest just went on with conversations about how many rooms were left available, i went to the room and my husband waited another ten minutes and came back with no towels as the clerk was still on the phone when he walked away, we both worked for a big name grocery retailer for 20 plus years this was bad customer service. Parking lot was trashy and our floor smelled of cigarettes and **** smoke. Not to mention the elevators were sketchy. For 160 a night this was the second worst hotel room we have ever had. Do not recommend.

The hotel was amazing.Staff was very helpful, knowledgeable and friendly. The rooms were excellent. I would definitely stay here again.

The check in took more than 40 minutes with no explanation. One thing f the exterior doors did not close and was not secured. There were several times during my one night stay that I had to go to the hall and ask people to please quiet down.

There for the weekend. Would definitely stay again. The staff at the service desk expressed exceptional customer service! Only problem was the sink in our bathroom made a very loud noise each use.

When I got to hotel to check-in it was around 10pm and was told i had to waite that my room wasn't ready despite check in being 3pm, and wasn't able to till 11pm. It only had towels for 1 instead of 3, so I had to go down for more. Saturday fell over wastebasket 🗑 housekeeping left in middle of floor by the dresser, and didn’t do anything else in room. No housekeeping whole time I was there. I had to keep going for towels. I had 2 service dogs with me and was hasseled every day we went for breakfast and was made to sit away from others eating. I was argued with when I tried to educate lady at dining room checking people in, and she even made rude comments to others coming in to eat, especially on Monday. Major Disability Education needs to be done when it comes to Service Dogs and Laws. Im a legally blind disabled veteran who feels discriminated against due to having 2 service dogs with me and my guests.

The pot holes were over due to be repaired in parking lot. I liked having an outside door near my room. Wasn’t thrilled that the ******* App was not updated with regard to no restaurant facilities Monday and Tuesday night which is why I chose to stay there. Long road trip, want to have food with me before I check in or in the hotel, I had neither bcs it was advertised to have a restaurant. The front where you drive up to check in, was hit by a truck seems like a while ago, looks awful as a first impression, not having stayed there before, I was driving coast to coast, and have had some pretty disappointing and downright nasty experiences, luckily the inside isn’t like the outside. But if I were driving up and didn’t book room ahead, I wouldn’t have gone in.

The facilities were nice and clean and it was everything we expected when we arrived. We would stay here again.

I got here at 9pm to check in and had to wait about 45min because the rooms were not clean yet do to staff shortage and our room cards did not work the entire first night, anytime we left the room a maintenance or security guard had to open our room for us! I felt bad for the workers at the front desk who had to deal with alot of angry guest for the same reasons.

Never stay at this hotel unless you like to feel uncomfortable. The lobby has molding ceiling tiles, the hallways have dirty carpet and beat up walls, the elevators are sketchy, the furniture in the room looked like it was picked up off a street corner, and the bathroom had a cracked sink and disgusting shower. I would recommend spending the extra money and staying at the Sheraton next door!! I checked out of the hotel without a refund because it was so gross. The worst part was that the staff didn’t seem surprised.