Ulasan Global Towers Hotel & Apartments

The location is brilliant. And the staff are friendly and helpful. The place is old and not maintained cleanly. But the staff are friendly and upgraded us to a cleaner apartment immediately. The new apartment was cleaner. But could be better..

Lovely staff with excellent service despite us arriving before check in. They were very accommodating and welcoming couldn’t have asked for more. Incredible views from the balcony!

Please was very nice and clean goods service

I stayed here for extended period of time enjoyed the hotel. A little older but cheap and right on the beach.

Nice and convenient location. Place is a little old but ideal. Staff are friendly.

Very good

入住感受非常差！首先當晚入住就讓我在前台等了十分鐘説房間還沒準備好，拜託那是晚上十一點半，還沒準備好？好不容易等到領我去房間，發現不是我定的海景房，空調也是壞的，又下樓換房間，換了後的房間空調其實也沒什麼用，根本沒有冷風。最可氣的是第二天讓他叫車去機場，四五人人打電話説taxi is coming, 一會十分鐘一會説五分鐘，後面説兩分鐘到，實在等不下去了我就路上叫了小摩託，當場問了價格2500盧比，酒店服務跟他交代了幾句我就走了。直到我下車付錢，司機説要收4500！説你taxi 5500, 我收你4500已經很好了。什麼？他怎麼會知道？肯定是酒店服務員交代他那幾句説的，真的太過分了！！！另外，酒店毛巾也不乾淨，很臟。

My family was in colombo from 3rd to 15 may as we plan to move our hotel from 10th may to 15 may. We want global tower hotel we did direct booking from the reception staff. He confirmed us the 3 room apartment and 1 double room in same floor. All so will get best room from the hotel with sea view to enjoy my family. But when we check in the hotel staff change our apartment to deferent 8th floor and we got double room from 6th floor. We was waiting in lobby for 30 min as they mention room is not ready all so they will not allow without full payment. ROOM. First our room v bad condition. Birth room are v old. Water leaking from toilet, Room door locks broken, balconies door no locks, when we on the A/C full all the room are vibrating different to sleep. After we compline we cannot sleep in night they move our room to 7th floor next day told us this is better apartment. Bug our first apartment they have washing machine, electric burner for cooking if needed. When we ask they said we can wash clothes from main laundry. ( later next day they mention we have to pay for laundry service) If the hotel some guest getting free laundry in the apartment others need to pay its not worth that we pay. House keeping We was waiting staff come and clean the apartment but 2 days no come to clean the apartment. After next day we complain front office staff come see the apartment send cleaning staff. Something we feel we all ways need to complain for everything to make perfect no senior staff is checking. I work all so maldives 5 staff resort we know what will happen when guest complain regarding the any service our manager and everyone toke to the guests to make them happy. But in-this hotel senior staff they don’t care. Actually i don’t want complain but my family is not happy with the stay how much we pay. I-have mentioned this front office staff all-so. Next day we got 15% discounts to wash our clothes. We don’t want any discounts we want good service. Since first day we told them our family want stay same floor room as us to enjoy together but till departure they couldn’t help us. They only want money to take from the guest after they don’t care about them. Pool Our family was in pool only one-day they mention staff on duty will be on pool from 9 am to 6 pm. but no one was there till 4 pm to 6 pm on that day. All so no towel available after pool. We have to go apartment with wet. Restaurant They have v big restaurant in ground floor but no menu is available in room, or room service all so we don’t know opening time of restaurant. We all ways buy food from other restaurants.

Very bad room all tile's and floor broken Room like a ghost room Everywhere ants ac very bad We just went thant this was a 4 star hotel But this hotel like 0 star hotel very hot ac working but no use like a fan We went with baby ants in bed full night worsted

So i went there on a Friday night , I got a room with a sea view and the view is amazing , Soo relaxing to watch I enjoyed my staying at global towers the staffs are really friendly and great service totally recommend 10/10 if your looking for stay with a great view this is the place

would like to recommend the chillax pub here with a nice surroundings and sea breeze. Good for a gathering. Good service from the crew at pub specially the manager Samantha is having a passion to accommodate the customers with best available

We booked this apartment over 8 months ago and was looking forward to our family holiday. We booked a 2 bedroom apartment for 2 weeks and they had given us a 3 bedroom apartment. We thought that they would have upgraded us and left it at that. After a few days, a staff member came into the apartment and asked us why we are using all 3 bedrooms when we have paid only for 2! He summoned us to to the reception as if we had done something wrong. We explained that nothing was communicated to us about using the additional room. The receptionist and the front office manager was so rude to.us. We were interrogated for a.mistake they had done. We asked to speak to the General Manager and he did not have the courage to face us. They asked us to vacate the 3 bedroom apartment and to move into a 2 bedroom because they made a mistake allocating the room! We insisted we are going to stay where we are because we have settled in already. They shut one of the bedrooms! It was advertised as a fully functioning kitchen but no kitchen equipment or crockery or cutlery. The apartment and overall building is neglected. The day before checking out, I settled the bill as we were leaving early morning. The bill had an additional charge of Rs8000. When I questioned the Front Office Manager, he had no clue about it and said not to worry about it. Next day when we were checking out, we were told of the Rs8000 outstanding amount again and the receptionist did not allow us to leave. There was no handing over from the previous shift! He was trying the get hold of the gront office manager but was not successful. He has to eventually let us go. The location was good and house keeping staff were friendly. The view from the room was also good. That is the only positive thing I could say about our stay. Left Sri Lanka with a bad experience and would never stay in this place.

Visited Global Towers and had an extremely disappointing experience. The food was of such low quality, it's clear they've made no effort in that department. The rooms left much to be desired in terms of cleanliness. To add to the discomfort, there was a persistent bad smell emanating from the bathroom that just wouldn't go away. The TV, one of the few amenities I was hoping to enjoy, wasn't even working. The advertised facilities were minimal and not up to standard. Honestly, I'd recommend you not waste your time and money here.

Friendly staff, spacious and very reasonable. Rooms have sea views. Maintenance has to be looked into as it is old and equipment and surroundings need more care along with basic supplies being available in the kitchenette and rooms such as tea/coffee etc. However room service staff brought us multiple packets later ☺️