Holiday Inn Clermont - Ferrand Centre

Ulasan Holiday Inn Clermont - Ferrand Centre

Holiday Inn Clermont - Ferrand Centre

59 Bd François Mitterrand, Clermont-Ferrand, 63000, FranceLihat Detail Hotel
Holiday Inn Clermont - Ferrand Centre
Holiday Inn Clermont - Ferrand CentreHoliday Inn Clermont - Ferrand CentreHoliday Inn Clermont - Ferrand Centre
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Kami Samakan Harga
1 malam

Ulasan Tamu

3.9/5
Baik
69 ulasan
Ulasan terverifikasi
Lokasi3.9
Fasilitas3.8
Layanan3.7
Kebersihan4.0
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Semua ulasan(69)
Ulasan positif(39)
Ulasan dengan foto/video(4)
Buruk(4)
Sita Bisajalanjalan
Menginap di Nov 2022
Keluarga
29 ulasan
5.0/5
Fantastis
Diposting pada 10 Nov 2022
Nice breakfast, polite reception staff and they able to speak english fluently. So its relieving. Location is very good. The city is walkable to explore. Very bad we only stay for 1nights.
Terjemahkan
Amy
Kamar Standard Queen
Menginap di Mei 2024
Lainnya
1 ulasan
4.5/5
Sangat Baik
Diposting pada 24 Mei 2024
Le Check in et check out se sont bien déroulés, le personnel donne des recommandations de bonnes adresses dans la ville et la région. Quant au petit déjeuner, il était bon et diversifié, c’est la cerise sur le gâteau. Seul petit bémol c’est la petite taille des chambres et la sonorisation avec la rue adjacente.
Terjemahkan
Tamu
Run of House
Menginap di Nov 2024
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 21 Nov 2024
Tout est très bien Restaurant un peu décevant
Terjemahkan
Tamu
kamar standar dengan tempat tidur ukuran Queen - lantai atas
Menginap di Nov 2024
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 9 Nov 2024
房間設施很新,用具齊全,每天還贈送好幾罐飲料、水、蘇打水、巧克力餅乾。
Terjemahkan
Tamu
Kamar Standard Queen
Menginap di Mei 2024
Keluarga
45 ulasan
3.0/5
Diposting pada 10 Jun 2024
酒店出行還蠻方便的,但是這次失望的是酒店停車場不再提供服務了,我們找外面停車場找了好久。早飯也很差,有的食物不新鮮。
Terjemahkan
Qusinahetehelv
Kamar Standard Queen
Menginap di Des 2023
Bisnis
9 ulasan
2.0/5
Diposting pada 13 Des 2023
房間非常非常非常非常小,小到除了床外就是三邊一人寬過道,行李都非常難取放,座椅都是殘破的,都是修補,比東京酒店還小,這還是等於4-5級的小城市,門口電梯也是壞的,但是房間超級貴,120歐一晚,但是攜程還是高評分,給人誤導,又是殺熟案例,誰住誰後悔
Terjemahkan
Tamu
Run of House
Menginap di Mei 2024
Keluarga
45 ulasan
1.7/5
Diposting pada 7 Mei 2024
早飯特別差,培根肉不新鮮。服務也差。
Terjemahkan
Yueyaopeng(Albert.Yue)-HUATAI
kamar standar dengan tempat tidur ukuran Queen - lantai atas
Menginap di Nov 2023
Bisnis
16 ulasan
5.0/5
Fantastis
Diposting pada 7 Des 2023
房間OK,服務nice.
Terjemahkan
Benpaodedafei
Menginap di Sep 2022
Bisnis
11 ulasan
3.0/5
Diposting pada 1 Okt 2022
不好打車,酒店早餐很好。 前台比較專業,和善。 有健身房,但隔壁開會的時候直接叫停,我覺得他們應該去別的地方開會。
Terjemahkan
Tamu
Menginap di Mei 2023
Bisnis
3 ulasan
5.0/5
Fantastis
Diposting pada 21 Jul 2023
一如既往的好。早餐很棒
Terjemahkan
Sophearyn H
Menginap di Okt 2024
Keluarga
3.0/5
Diposting pada 16 Okt 2024
- Breakfast time for weekend is until 10:30 but at 10am, some foods/ fruits were not refilled probably due to only our family were the last (arrived 9:30). The lady staff refused to refill the bacon cos no more guests will eat but when the man staff heard he said yes he will do. The lady at first didn’t want to fix the egg boiling machine but when I tried to explained both English and French that I couldn’t boil the eggs properly since yesterday, then she agreed to refill the water in the boiling machine. It was dirty and not enough water in that. When we were eating and the time was almost 10:30 (6/oct) the same lady asked us to clear the dishes, look like she wanted to chase us away. It was impolite to treat the guest like that. My son couldn’t finish 3 croissants leftover, he took with him, she said that can’t take and must pay. I replied these 3 croissants will be thrown away anyway, why? She still said need to pay!!! She was so impolite. I expected she explained us more politely and allowed us to sit eating peacefully. - parking: we drove few times to find the parking place but unfortunately there were no parking place except finding at the public area. - The front desk staff are friendly, helpful and provided very good service especially at our arrival day (4/10)and made so fast pizza for our family. The morning staff on our checkout day (6/10) was also helpful. - the room is clean and we met staff, were friendly.
Terjemahkan
Tanggapan dari Properti: Good afternoon, Thank you for your detailed feedback. We truly appreciate you taking the time to share your experience. I apologize for the issues you encountered during breakfast. It’s disappointing to hear that our staff did not meet your expectations, especially regarding the food replenishment and service. Your comments about the egg boiling machine and the treatment you received will be addressed with our team to ensure we provide a better experience in the future. I’m glad to hear that you found our front desk staff friendly and helpful, and that your room was clean. Thank you for your understanding regarding the parking situation; we’re always looking for ways to improve guest convenience. We value your input and hope to welcome you back for a more enjoyable stay.
Tamu
Menginap di Jun 2023
Lainnya
4.0/5
Luar Biasa
Diposting pada 1 Jun 2023
A nice and clean hotel. Breakfast is reasenable according American standards. Pancake machine was broken. Good coffee and drinks. I missed any any cheese or meat for my bread. What could be better? Less loud music. Overall: is was a good stay and I will come again
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you for your comment. We take note of your feedback about the music sound level. We are glad to have met your expectations and we look forward to welcoming you back in our property in the future. Holiday Inn Clermont-Ferrand Centre
Ceramica G
Menginap di Jul 2024
Pasangan
2.0/5
Diposting pada 19 Jul 2024
Vetri delle finestre molto sporchi. Testata del letto strappata. In Italia un 4 stelle ha un servizio decisamente superiore. Peccato perché la posizione è centrale e con pochi ritocchi mirati potrebbe essere all'altezza di un vero 4 stelle.
Terjemahkan
Tanggapan dari Properti: Dear CERAMICA, Thank you for your feedback. We are truly sorry that your recent stay did not meet your expectations. We apologize for the issues you mentioned regarding the cleanliness of the window panes and the condition of the bed's headboard. Please know that we are addressing these concerns with our housekeeping and maintenance teams to prevent them from happening in the future. We appreciate your comments about our service standards. Your feedback helps us improve, and we are committed to making the necessary adjustments to ensure a better experience for our guests. We are proud of our central location and apologize if your stay did not meet your expectations. Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back and offer you an improved stay. Best regards,
Tamu
Menginap di Nov 2024
Lainnya
5.0/5
Fantastis
Diposting pada 26 Nov 2024
Superbe hôtel, bien placé à côté de la place Jaude, à 500m environ d'un parking et de la Maison de la Culture pour un spectable pour nous. Personnel acceuillant et agréable, petite attention personnalisé sur le lit. Grand choix au petit déjeuner et superbe restaurant.
Terjemahkan
mandymande
Menginap di Nov 2024
Bisnis
1.0/5
Diposting pada 19 Nov 2024
En formation sur 5 jours, nous avons eu un service exceptionnel par Jérôme, Mattheo et Naissati. Malheureusement, la restauration est à déplorer : plats non équilibrés (pas ou peu de légumes), et lors d’une « erreur de choix » dans nos plats, le cuisinier Julien s’est montré désagréable et impoli, voire agressif jusqu’à venir nous parler très mal à notre table. Attitude totalement non professionnelle. De plus, la nourriture est grasse, baigne dans l’huile et difficile à digérer. J’aurais à ajouter sur l’accueil par une personne de la réception mais je finirais d’enfoncer le clou. Établissement à fuir.
Terjemahkan
Tanggapan dari Properti: Chère Mandymande, Vous avez déjà laissé le même commentaire sur notre page Google de notre établissement la semaine dernière. Nous ne comprenons pas cet acharnement irrespectueux, surtout que votre groupe m'a clairement indiqué leur satisfaction globale de lors de votre formation (hormis l'aparté du cuisinier). Cordialement Catherine, Directrice de l'Holiday Inn Clermont Ferrand