The hotel (actually two in one building) was confusing, kind of a maze. The clerk told me he was giving me an upgrade. I booked a room with one queen and was given a room with two doubles, not sure how that's an upgrade. I was given a key, parked my car and found my room (poor directions, it took a minute) and used the restroom. At that point the clerk knocked on the door to tell me he had given me the wrong room and I had to move. (Not a huge deal, but a little irritating). New room was clean, but the bed was hard and lumpy. Someone was dragging a ladder or something down the hall at 10 pm and the shower in the room above me was really loud, so not a restful night's sleep.
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